Rebecca is the best. She's been taking care of our insurance needs for years and is absolutely the…read morebest agent we've worked with.

Rebecca quickly found me an incredible rate after contacting her to look for more affordable home…read moreand auto coverage. Having not done this many times, she walked me through my options and quickly responded to any questions. Appreciate her making this as stress free as possible!

The absolute best experience that I have ever had for not only my insurance policies, but all my…read morebanking needs as well! I've saved so much money on my insurance for my car, my apartment, and life insurance with this office! I'm not sure what I would have done if it hadn't been for all the wonderful staff that taught me about State Farm Bank, and gave me the opportunity to lower my car payments by refinancing. This office is the absolute best from their sales team that informs you about every option you have for your specific needs, and the amazing service team that is so accommodating to changes I ever needed to make to my policy. Of course thanks has to also be given to the agent himself, who always puts the customer first. I've been working with this office for many years, and absolutely will be working with them for many more!

Poor customer service provided, difficult to work with. They seem confused by refunding money from…read morea cancelled policy.

Very quick responses and cares about his clients best interests. I wanted to get his opinion about…read moreoptions for coverages to make sure I was covered and also financial savings

I just saved over $3200/year w State Farm in Justin! I was a client of Geico for over 11 years. I…read moreown 4 cars and now rent since we sold our house and also obtained a rental coverage from Liberty Mutual through Geico. After speaking with Hailey Swift, she worked up a quote for better coverage, lower deductibles for half the price I was paying. How much? She saved me over $3200 a year!!! When I called Geico to cancel they all of sudden dropped my cost but they still were $400 more a year. Thank you State Farm with a special thanks to Hailey! Had no idea I was overpaying so much to a company I was loyal to for 11 years. Thank you Hailey. Looking forward to the next 11 years or saving almost $40,000! Ha!

State Farm Insurance, The Colony - First-rate! I had a…read moregreat experience with Jalissa S. The care I received from her was exceptional, she is very knowledgeable and professional, plus always greets you with a "smile" on the phone. Great Home and Car insurance coverage started the moment I realized State Farm (Brent Holtz office) exceptional service and friendly staff. Thank you, Jalissa, for the savings my family and I received on our HOME and CAR insurance. I appreciate your help and hard work. Plus, thank you for helping my friend, Sheryl. She is happy with her coverage. ----I suggest checking out this great location my friends and seeing for yourself good SAVINGS on your home and car insurance needs.

I started my encounter with your receptionist when I browsed searching for a company to purchase…read moreauto insurance ; like the previous two companies that I rushed through I was about switch off and continue in my search, but I detected something in the receptionist's voice- soft, kind and welcoming.She transferred me to a Bobbie Ann, one of your agents who took time to share with me the different options. After I gathered information and returned for more inquiries Ronnie took over. He was knowledgeable, patient as he carefully explained all that I needed to understand to make useful decisions.The review calls for a number out of 5; but from my experience I give this office a 10/5.

Nobody buys insurance. What people buy is permission to stop thinking about it…read more That's the product. A quiet Tuesday. Backing out of the driveway without doing math in your head. The rain on the roof sounding like rain and not like a deductible. State Farm understood that a long time ago and put it in one line the whole country can still hum. Like a good neighbor. Not like a good corporation. Not like a good premium. A neighbor. Someone close enough to knock on the door for a cup of sugar, and close enough to pick up the phone at eleven at night. There is no Jake at this office. I checked. What there is, is Matthew Sand, and he does the unglamorous work the commercials skip. He looked at what I was actually paying, bundled the home and the auto, and yes, even a golf cart, because at a certain point the cart stops being a toy and starts being a vehicle, a liability, and one more thing you would rather not think about. So I don't. That is the entire review. And when something unforeseen happens, and eventually something always does, Matthew is there for it. Not a queue. Not a chatbot. Not a claim number. A guy who answers, and stays on the line until it's handled. Like a good neighbor. You know the rest.

Dealing with the adjuster assigned to my homeowner's claim was a nightmare from start to finish…read more Little did I realize how useless my agents would be. The claim was filed on April 2nd. We were told that the adjuster would contact us in 24 hours. Didn't happen. I asked for help from my agent and was told they could only send a request to have the adjuster contact us. Still no response. Finally after 5 days I finally heard from the adjuster. He said he was scheduled to do an inspection on a certain day. He didn't show up. Another week went by because he said the roof was too steep for him to climb and he would have to contract an independent company to do the inspection. Finally, the inspection was done on April 17th. Now we were waiting for the adjuster to submit an estimate. Another phone call/vm from me to adjuster on April 21st. He did return my call on April 22nd with estimate. I can see why reports say State Farm is loosing business. The whole process has been extremely stressful. I am looking at other insurance companies and careful reading reviews. I'm done with State Farm.

I recently purchased auto insurance through rays team and Leslie was wonderful and so very helpful…read more She made the entire process a breeze. WILL definitely recommend to anyone I know ! Thank you so much again Leslie for all of your help!

Nikki'l recently assisted me with my car insurance, renters insurance, and life insurance policies…read more She was very friendly and informed me of all that I needed to know with regards to what would be covered by my policies, deductibles, and even pointed out coverage on my renters insurance policy that it wouldn't have know applied to me without her help! Very much recommend working with this location of State Farm and Nikki as a representative!

I was given a few weeks notice to move to Texas from California and started freaking out about…read morehaving to change everything. My insurance agent told me to find another State Farm agent I liked, so I went on Yelp and happened to find Will due to his great reviews. The process was so easy, I didn't have to do a thing. Will provided great customer service and was so sweet to ask how the move went and to see how I was liking Texas. You won't be let down when working with him!

Will Tweed and all his team members are extremely helpful and dedicated to their work. They are…read moreknowledgeable and have been of tremendous assistance when I currently moved to Dallas, in transferring my policies, refinancing my car loan and helping understand what insurance I do and don't need for my job etc. I really enjoy coming into the office because of all the employees helpful, happy attitudes. I highly recommend this team of State Farm employees.

My new insurance agent, Tammy Edwards, has an extremely competent and friendly staff that stayed…read moreafter me for over a year before earning my business. Now I have two Harley's, a truck, and a car insured with SF through her office. Quotes for whole life insurance policies for 5 grand kids were reasonable and we are about to get a renters insurance policy soon. One stop shopping at Tammy's State Farm's Office. Kayleigh and Karen are awesome ladies!

I've been a customer for years. I called this morning and got Michelle and she was so rude to me…read moreand uncaring. I WAS CALLING ABOUT THE DIFFERENCE IN THREE DIFFERENT MONTHS ON MY POLICY. Michelle never would let me talk. She kept interrupting me. I asked her answer my questions. Then she got real nasty. I called her out and called her a nasty name. I cancelled my policy. Then I got a nasty phone call from Karen. I would not use this office ever! They're rude and mean. I switched companies. I don't need to be talked to you like a dog. They, can I eat fish heads. They get NO, STARS. As, for Karen, I hope she has bad luck for the rest of her life. She's a mean person, deep down. Fake as ever! She is, A "KAREN"! THAT'S ALL!