Mr Curtis Lucky has been taking care of the Johnson family for decades. As an independent woman, it…read morewas quite challenging to allow someone else to service me during the tax season. As a trusted provider for my husband's family for many years, he as earned my respect and trust. He and his office staff elevates the stress of filing taxes and makes it a pleasant experience! Thank you, Mr. Lucky!

OH MY ! This is the best service that I have used for over 8 years. I had not filed my taxes in…read more2017, nor 2018 and the IRS had sent me notices to make me file my taxes. Of course, I went to this location to have Curtis from Liberty Tax service to help me. (I have had back surgery and was in a lot of pain.) Curtis helped me without any problems and assured me that everything would be ok. I was so worried. Then I received a letter from the IRS to prove who I was and to have my other tax forms from before with the amounts from the back tax returns ready for them. I went to Curtis and he helped me through the whole process with me without asking for more money or anything. He was kind, courteous, and had me laughing. After the phone call with the IRS, which I was extremely nervous about he told me just to wait another 4-6 weeks and let him know. In 4 weeks an other letter from the IRS. Once more Curtis was there for me. He stood his ground with the IRS and now I have the FULL RETURN! He helped our family through the whole process! He was there even though he had been to the dentist and had teeth problems. What an amazing tax place! We adore LIBERTY TAX. We will be back there Year after year! They are the BEST!!!

I went in the day before the deadline this year. There were two little old ladies working in the…read moreotherwise large office space. Both were very kind, patient, and knowledgeable to and for the people ahead of me. After watching the two previous people get told they owed huge sums, I was pretty damned anxious. Jean Graham was the lady who helped me and put my fears to rest, she answered all of my questions, and was very engaging.

If Jackson Hewitt has employees that match the standards of Dalia, my tax preparer, then your…read morecompany will always thrive. I am so impressed with her abilities, thoroughness, and politeness that I would be very disappointed if she didn't receive these accolades for her hard earned work. Tax season with Dalia is now a pleasure for me.

A super professional with tremendous experience and knowledge. I'm truly grateful to Carl for all…read morehis help over the years with tax accounting. For the superior quality of service provided, this company's fees are extremely reasonable.

Taking care of your customers after the transaction is important. HR Block has taken many peoples…read morestimulus $ and now wont answer a phone call. Stay away from these guys

Several reasons for the one star. 1) Somehow added/invented…read more$7000 income on tax return, raising tax obligation by around $1500 to a sole proprietor. 2) When notified of their mistake and given back the paperwork, they said they'd get right on it. They did not call when they said they would, twice. Had to go in ON tax day, because waiting longer wasn't an option, and only then was the issue resolved. 2) Manager said filing the correction at no charge was a special favor they were doing, as it is normally $100. This is obviously absurd. 3) Manager was still trying to charge full-price ($500) for the sub-par preparation service we received. Will be contacting corporate for a partial refund. Too bad they'd already been paid. 4) Leslie, the manager, was so condescending, imposing, and aggressive that it was like a Hollywood parody of the b*tchy female boss stereotype. We, mid 20's sole proprietors (and worse-musicians), were obviously inept idiots who were wasting her valuable H&R block time. Leslie went so far as to point two fingers at my poor fiancé's face and back toward her eyes in a "look at me" gesture when he glanced aside at me, already shocked at her rudeness. She verbally added "no, don't look at her, look at me". All I could think was,"did she really just tell a stranger where to look? Who does that?" A highly aggressive person. But! There's one redeeming star for the friendly receptionist and the very sweet preparer who made the mistake in the first place. She was well-intentioned and kind. I think the case was just a little too much for her to handle.

What started out as an encouraging phone call about back taxes, ended up, dragging on for months…read moreand him losing my business. I'm not sure exactly what happened but my tax returns were supposedly completed over two months ago and I can't get this guy to return my phone call. I booked meetings with him and then he doesn't answer. He seems to always have an excuse why he isn't available, stomach trouble, busy and the last time I spoke to him, he said he was holding my tax returns for payment, but he had never even given me a bill. I don't know if he has dementia or what's going on, but this was extremely frustrating and a huge waste of my time.

6 hours no contact by phone or email Granted I did not leave…read morewhat kind of business I wanted to discuss but so much for 100% return contact in 50 minutes.

Simone Royster @ John Baines CPA in Denton is the best! We made the mistake of using someone closer…read moreto home for our taxes last year. We won't make that mistake again... going back to Simone to fix what was done incorrectly as well as do this year's taxes. The whole staff @ John Baines CPA is welcoming and happy to see you. Great firm with great people!

The price is due the taxes are way too high they cost more than any other CPA I've talk to youread more

Visit was awesome great service. Couldn't be a better place to get insurance I would recommend…read moreanybody coming here to get insurance.

I have been with for a while up until some life changes bit as of today I was able to get re…read moreinsured with the best customer service!!! Thank you freeway!!!

Fast, inexpensive, very friendly, and helpful. Great service overall! This is my go to place every…read moreyear I get my taxes done.