Came out this morning car would not start. Tried to jump it would not start. Contacted Roadside…read moreMike came over tried to jump it no go. Thought it was the battery not the starter came back with a new battery one that's was the correct size for my Kia Sorrento installed and started right up. Good price, great service and nice guy. Will use Roadside Mike for future auto service. He also found a problem left by a previous service I had.

Great communication. Great service. He got the job done within 24 hours of first contact…read more Reasonable price! Would definitely use Mike again

Excellent service from start to finish! I was coordinating everything from out of state while the…read morevehicle was in Arizona, and they made the process easy and stress-free. They gave us a great deal on tires, replaced the battery, and even troubleshot the vehicle to help get it started. They truly went above and beyond with great communication and customer service. I highly recommend them!

I had such a good experience with Mark I believe. My tire blew out on the freeway and he came out…read moreright away, got me a new tire, and made sure I was safe to drive home. Later that same day, he even came to my house to replace my other three tires. Mark was super nice, helpful, and straight up about everything. He didn't try to sell me anything extra, just took care of what I needed and gave me a solid price. The whole thing was easy and honestly such a relief after a stressful situation. If you ever need roadside help or tire work, I really recommend Mark. He was great!

My wife and I just bought a 2019 Crystler Pacifica Touring Plus Minivan with an additional S…read moreappearance package. This made the van come with custom 20" rims and low-profile tires. Well, last night Friday, June, 10th 2023 we were taking the van out to grab dinner. It was my first ride in the van. I am medically disabled and on oxygen 24/7. So one of the main reasons we got such a nice vehicle was the stability of getting me places in comfort. We weren't but about a mile from home, going through a little construction, when we had a duel blowout on the right side. We got the van to the Circle K on the corner but we had no idea what to do then. It's Friday at 7 pm in central Phoenix. We have two 20" low-profile flat tires, our dog is with us and I was on my last tank of oxygen. We tried calling 3 local tire shops but none could come and help us. I called two different tow trucks but one said no and the other was going to take a couple hours. Needless to say, we tried many different ideas to get the tires fixed. We were just going to give up and get an Uber or Lyft home, even though I hated the idea of leaving our brand-new van in the Circle K parking lot overnight. Right then I came across Zonum Roadside assistance. Lux answered the phone after the second ring and I swear it felt like I was the main character in a movie. I explained the situation to him and he understood how nervous I was about running out of oxygen. He told me they could be to me in 20 mins. They would pop off and check both tires. If they needed work, they would drive back to their shop and fix or mount new tires. Then return to us within 45 minutes. We had called several places with no help and here Lux is telling me he would have the van fixed in almost less than an hour. That is less time than we had spent trying to get help in the first place. Not only that but the price was probably half of what I would have had to pay to get it towed to a shop. Well, not only did they get it done, but they did it faster than they claimed. I still had half a tank of oxygen when they were done. My wife and I couldn't have been happier. I tipped each guy $20 and paid the bill with my account. Like I said, I felt like the lead in a movie. Besides a small ding in the back right rim, you can't even tell anything happened. We will be saving their contact for any future mechanic work that we might require. I CAN NOT give them a high review. They deserve to get a full 5 stars , extremely friendly, professional, and at an incredibly reasonable if not cheap price. If you read this whole review and are still unsure. Just give them a call you will not be disappointed. Cheers, The Bacon Family

I would definitely recommend Zonum to anyone! Hopefully I never need roadside assistance, but if I…read moredid I would not hesitate to call Zonum. They can also do some mobile services if you're not stuck on the side of the road. They are everything you want when you need help and don't know much about vehicles. They are honest, professional, and most importantly they show up when they say they will. Frankie & Chris are the nicest guys also. We have given their contact information to other people who may need their services. My experience with them was only positive.

My mother and I experienced a tire blow out late in the evening on the highway. We were a bit…read moreconcerned being alone late at night on a busy highway , especially when AAA said it would be at least 45 minutes before we could get assistance. Much to our gratitude, Zach arrived within 15 minutes to assist us. His expertise when dealing with a challenge towing our unique vehicle showed his extreme level of knowledge. If it were not for his professionalism and level of knowledge we would have been on the side of the for the road for hours. In addition to his professionalism and extensive knowledge, Zach was a kind and good person. As a 55 year old , I can tell you that Zach represents his generation in such an exemplary manner. He clearly CARES about the job he does as well as the clients he assists. He shared that he loves his job and it is so evident ! Thank you Zach. You truly made a difference in our day and we appreciate you so much. Stay safe out there ! Thank you again!!!

I do not recommend this towing services company. I requested a special service to tow an end dump…read moretrailer, with specific instructions for no lifting, as the budget could increase with lifting time. With pull towing, it would not exceed 2 hours. However, they ultimately charged me double the agreed-upon price because their driver insisted on lifting, and they didn't inform me. They forced me to pay or threatened to drop the trailer off at the auction when they didn't follow the instructions.

The bad thing about a dead car is that you can't drive it. The good thing is that it can be fixed!…read moreI called Phoenix custom towing to get my non-starting car from my house to the dealership for servicing. Not only did they return my call quickly, but they were professional and friendly. The next morning they were on time and went above and beyond to help us. He let us know when the car got to the dealership and even had a contact for us at the dealership. Im saving this number in case I ever need towing again.

Today was about 113 degrees out. After waiting almost 5 hours for a different towing company…read morethrough our insurance, we gave up. I called this company and Alex picked up the phone, gave him my info and he rescued us only 30 minutes later! Extremely professional, efficient and above all else SUPER KIND. Seriously he's the nicest guy! We saved his number for next time and will definitely go through him first. Don't waste your time calling anyone else...just call Alex!

I got a flat tire and called around for a tow truck but everyone was going to take hours... Then I…read moregot on Yelp and found Mr Tire and Juan (owner) was able to come right away with the exact tire I needed. He replaced it for me in about 20 minutes. He was fast, skillful and affordable and I would recommend everyone put his number in your phone in case you need it.

Mr. Tire PHX was absolutely fantastic to work with! They came out the same day to my location and…read moregave me the best price around for tires on my 5th wheel trailer. The team kept me updated with photos throughout the process and made payment super easy. If you're shopping around--save yourself the time and just call them. You won't be disappointed!

Jeffery Smith helped me a few days ago when I was stranded with my daughter in the middle of a…read morestreet. Thankfully I was able to get it across the street to a parking lot. And when I called him. He was already worked a 13 hr shift and I wasn't at my car but then. I had a friend pick me up. But he showed up and even waited 15 mins for me to get there. And had me in and out within 5 mins. Thank God cause it was 115 outside. But he was so nice and helped us so much so quick. Thank u!

1. Test battery 2. Jump battery if possible. All service…read morevehicles carry jump packs. Even my wife knows how to use one. 3. Do not charge customer $20 to take core, which is worth $20. 4. $50 to replace battery is stupid expensive. 5 minutes job. 5. Don't take advantage of women. 6. Install correct size and quality battery for vehicle-don't just guess.

My daughter broke down on the Beeline Hwy. I called Emergency Transport and they had a truck…read moredispatched within minutes. The driver showed up on time exactly as promised. He knew what he was doing and had the car loaded up and on the way very quickly. He was very professional and courteous. I hope I don't need to tow another car anytime soon. But if I do, I will definitely use these guys again.

Needed a quick tow. They arrived within exact ETA. Reliable, nice, dependable. Cost $160 for a 5.7…read moremi tow but that doesn't include from where the tow truck was coming. I'd recommend them.

B&B was fast and responsive. They take most forms of common payment and also respond via text…read more Prices are reasonable. Would highly recommend.

Lorenzo was great! Super communicative, competitive rate, and was very efficient getting the car up…read moreand moving to the repair shop. Accepts cash and card. Would absolutely call again!

They charged me $279 after possessing my vehicle for approximately 75 minutes…read more Their own receipt shows it was towed at 11:55 p.m. and released at 1:10 a.m. The charges were: * $105 tow * $150 "gate fee" * $24 for two days of storage I paid cash under protest to recover my vehicle. Phoenix City Code §36-144 limits a completed private-property tow and related services to $105, prohibits charges connected with releasing a vehicle, and says no storage charge may be imposed when the vehicle is recovered within two hours. I have preserved the receipt, photographs, videos, call records, and images of the writing left on my window. I am formally disputing the charges. Go Tow is welcome to explain how a 75-minute tow resulted in a $150 gate fee and two days of storage.

great service, low price, very dependable , and respectfu of property…read more polite driver very familiar with the Phoenix area and out of area Phoenix