I've tried several massage places in the area, and Lulu's Relax Day Spa is by far one of my…read morefavorites. The owner (Lulu) is very accommodating, welcoming, and always makes sure customers feel comfortable. Thomas, the receptionist, is also incredibly friendly. He always gives excellent customer service. I've tried massages from most of the therapists but Mary truly stands out. She is highly skilled, attentive, and knows exactly how to target problem areas. Every session leaves me feeling relaxed and refreshed. I highly recommend Lulu's Relax Day Spa to anyone looking for a great massage experience and outstanding customer service!

As someone who periodically gets massages I like to try new places and today I really needed one…read morebut my usual massuese was off work so I turned to Yelp. I quickly found Lulu relax spa and I appreciate Lulu being very communicative when I requested an appointment as it was my first time, however I quickly realized that I should have went with another spot. The massage was very uncomfortable from the get go because I had an older male masseuse that reeked of cigarettes. I do not want to slander the therapist or business but this was a waste of my time and money. On top of that, he kept coughing and burping throughout my time there. I am a male myself and I have high tolerance for things but I left the session feeling really grossed out, with my whole body and clothes dirty and less relaxed than when I stepped inside. He was kind enough but the massage itself was very formulaic and you could tell he was running through the motions for a pay check. I noticed he didn't even bother to repeat the same motions on both sides of my body and overall he was too rough. I appreciate good pressure but it was borderline painful. Overall, I was too uncomfortable to relax and I still tipped 30% but ultimately I would not come back and could not in good conscience recommend anyone coming here. There are at least 3 better places on las tunas, please consider those instead...

First time here. They have a parking in the back, along the wall just south of the building, or…read morestreet parking. They also have two buildings. You get checked in and the host was very nice. He offered us water as we waited for our masseuse to come get us. The waiting area in the second building looked very upscale and the rooms were separated by a wall and drapes. Soft instrumental music was playing in the background. I came here with a friend to get a massage and the staff were extremely friendly and very professional. For $40 and hour, it wasnt bad and it came woth hot stones. I couldn't get truly comfortable because the head pillow had a layer of protection that made me feel like im being suffocated. I told my friend I wished my masseuse could have left the stones on my body after being worked on with them. She told me that her masseuse left it on her. They also offer facials, lashes, and nail care! They have everything here. We will be back.

Overall a 3.5 star experience…read more I came her b/c of an IG video by Kristie Hang and was really looking forward to it for increased circulation and blood flow. I booked on Sunday for Monday 11am, 2 hr deep tissue massage. I got here and was kept waiting for about 12-13 minutes b/c they said they were preparing the room. The room is really cramped, the therapist has very little room to maneuver around you. The bed is kind of rock hard, not a true massage bed, not comfortable. Instead of breathable thin tissues that you see at the chiro or acupuncture places for your face, they use paper towels folded 2x (thick), very hard to breathe. Most of the massage is face down. Alot of deep tissue from your neck, back of arms to calves. They use a heck of alot of oil. At one point they bring out a bucket with warm water, with spikes on the bottom for your feet. Not sure why, b/c they don't really massage your feet (at 1 point, they might pound your feet before they have you flip over). - I asked for scalp and ear massage which was done well, happy about that Only a brief time was spent face up. - Massage on shoulders and chest (above breast area) was very restorative There are alot of breaks while the therapists goes to get supplies bc the room is so small. The hot stones are not very hot or soothing, and are laid on your back over a thin towel. She used 1 hot towel on my back. For the rest of my oily body (legs, thighs, etc. a fresh hot towel would have been nice), The therapist does not speak good English. She only knew a few words: Soft, Medium and Hard (strong pressure). Sometimes when it was too hard in certain pressure points, I tried to ask for more gentle, and they she would reduce the whole massage to medium. It was a touch frustrating. For 2 hrs, deep tissue: $80. Half of it was restorative. Some parts I didn't feel like it did much. Then when I was getting changed, I gave my therapist a $20 CASH tip, which works out to 25% tip. She did not look too happy and did not thank me. She gave me the feeling I should have tipped her more. She seemed displeased or disgruntled. Strange and disappointing. There is some street parking, but there are also a few spots to the rear. Everything is very dim. The reception man just says, you have to let your eyes adjust. Even the light in the bathroom. In someways maybe it was overall a good massage, b/c I slept well when I got home. A deep sleep. I just wish it could have been more restorative during the full 2 hours. Maybe I am expecting too much. Hmmm.

The head massage was over all the best!! I will be going back next week!! Deep tissue head massage…read morewas the best the body was okay next time I will ask for stronger hands

Was planning to remove the review until I read the response from the owner and trying to say I was…read moremaking false accusations. I wanted to provide an update on what happened after I called the police. While the police were interviewing the workers at the business, they requested access to the security camera footage. During this time, the masseuse was acting very strange and repeatedly kept touching her pocket, which immediately raised concerns. The police gave her one final opportunity to conduct another search. The officer also asked me if I wanted to search the premises myself, and I told him that I wanted the entire place searched, including the masseuse, her pockets, and everywhere else thoroughly. Shortly after, the owner arrived and began speaking with the police. Then, unbelievably, the masseuse walked back into the same room (room 008) we had previously been in, came back out, and suddenly claimed she had found the missing item. She told the police it was supposedly under the pillow. What makes this highly suspicious is that she had already searched under the pillow and through the NEW sheets while I was present and stated that nothing was there. Now we're expected to believe that it was somehow hidden in the crack of the massage table (according to the owner stated on my friend's review) the entire time. That explanation sounds very sketchy and raises serious concerns about the credibility of what actually happened. STILL never coming back. The masseuse got caught.

Great place! Great massage! I love coming here. They also have great prices and are open late!read more

Worst masseur ever. I read the good reviews on Yelp, So I…read moredecided to give it a try. I got Michael. He's arrogant, didn't care for his customers. His massage wasn't good at all. He played with his phone while massaging me with one hand , and the other hand holding his phone . He paused the massage so he can text with both hand, WTF. After all, I still gave him tip, because I felt bad. But then I got upset with myself for gave him tip. I shouldn't give him any. Just don't come here. But if you do come, don't ask for Michael.

I don't live in CA anymore so when I get a chance to visit I always make it a priority to go get a…read morehead spa service each time. I've had my fair share of head spas but this one hit it out of the park!! JUDY was absolutely amazing, she gave me the best experience to date! This place is sooo clean, everyone here is sooo nice!! You have your own little room, you get to lay on a zero gravity massage chair; I literally felt like a Queen! I typically stay in OC but wouldn't mind the drive just to see Judy & experience this again! They even give you a fancy tea drink at the end! I did a lot of homework since I'm not familiar with the area, this place was the most budget friendly as of this moment. I'm so glad I gave it a try & you totally should too!! My sister in law came with me & she had Hannah, she said was amazing too! I will definitely be back! I'd make the drive every month if I still lived in OC, which says a lot because this girl hates to drive.

Came here this past Saturday, party of 2, for their 1 hour head spa service. We got groupons that…read morehad discounts so for us it was only $45 per person, which is totally a steal compared to locations that do similar services in NorCal. We also ended up tipping $10 per person. We booked online originally for 1pm, but they ended up cancelling our appointments and asking if we were free at 11:30am instead, which we were. My friend and I had separate treatment rooms. Pros: - the one hour was extremely relaxing, and they do the whole typical camera thing where they show you your roots and how oily they are. They also told me I probably love eating spicy food since I had some red spots hehe - Clean interior, and they're really respectful about privacy when you're changing out of your clothes - There was a body massage chair that is massaging your back the whole time, which is unique compared to other places - I loved the scalp, neck, and shoulder massage parts - it's literally the best. Even though I'm kind of sore the day after I feel much looser - They gave us free water/tea after when we left - Surprisingly not busy or difficult to find parking when we went on the weekend. - Very Chinese-friendly if you don't speak English. Perfect chance to practice using Mandarin. - Has clean bathroom and waiting area - To reschedule our appointment, they did email, text, and call, to make sure we didn't miss any communication. - Overall very professional and a positive experience Cons: - We were thankfully free to reschedule, but I can see that it could be annoying having your appointment cancelled if that was the only time you were free.

The environment here is lovely, and the cleanliness is excellent. The staff are also fantastic--I…read morehighly recommend it to everyone.

Anna is an amazing massage therapist! She is highly skilled, attentive, and professional. She took…read morethe time to understand my needs and focused on the areas that needed the most attention. The massage was both relaxing and effective, and I felt significantly better afterward. Her friendly attitude and excellent technique made the entire experience wonderful. I highly recommend Anna to anyone looking for a great massage therapist.

Been a while since I got a massage and was looking forward to checking this place out as I was…read morerecommended to come here. I did a walk in around 3pm on a weekday and I probably should've called ahead since there were no opening at 3pm but there was one at 4pm so I just waited a while outside. You can find parking on the street or there's also a small parking lot in the rear of the building. I opted for the 60 mins back massage as this was something I needed since my back has been tightening up. You're brought into a room with the lights dimly lighted. My masseuse was pretty strong. Though I could feel the pain a bit, it wasn't that much to warrant me to ask her to go a bit softer. She probably knew how tight my back was. Mixed with the arms, head, legs and back, she really worked on the tight areas and I was pretty happy with the experience. Definitely came out a bit sore but my knots were gone. I will come back for sure making sure I make an appointment in case.

Service: Good massage, yet you hear the front door and front desk staff constantly throughout your…read moremassage Value: good deal for a massage on Groupon. Vibe: was chill except the massage therapist was burping most the time.

I love to get massages and get them pretty frequently. This is a new place I decided to try which…read moreis newly renovated. There is a parking lot in the back or some street parking. The place is brand new and most important very clean. They provide a disposable cover over the bed sheet which does NOT look reused. They offer private and couples rooms plus a full shower room. They also have facial services. Prices are very reasonable...$40 for a 60 minute full body massage or $60 for a 90 minute full body table massage. They also throw in the hot stones for no extra charge. We tried out 4 of the female massages therapists and they were all great. Decent pressure, friendly, and accommodating. My lady (Kalley) asked me several times how everything was which I really appreciated. My friends tried Eva, Lisa Gow, and Anna.....all of us were happy with massages we received. The receptionist/owner Wendy is super sweet as well and speaks great English. They also offer better prices if you bring cash. Definitely try out this new Chinese massage place if you are looking for a good clean spot in the SGV area. I will be back weekly for sure! It's my new spot!

This place offer a good massage experience and they are very courteous and fast…read more Feels very comfortable .