Eco-Friendly Maids was SO incredibly helpful, communicative, and responsive to my many questions and specific requests. I've had two deep cleans with them (2021 and 2024) and they put so much effort into doing a great job- both beforehand in preparing for the clean, and during the actual clean. My condo looks and feels so much better. They were so thorough! I was feeling a lot of conflicting emotions and guilt about hiring someone to clean my house but I was so overwhelmed with everything else apart from my house, and now I don't have the additional pressure of feeling like my house is dirty, so I'll say it was totally worth it. One more note, the cleaning was almost a week ago and my house still smells great when I walk in. I love that they use eco-friendly cleaning products. read more

My place was in shambles. I haven't been in good enough health to clean my home properly for the past 3 to 4 months and was in desperate need of a deep clean. Eco-Friendly brought over a team and I'm so happy I chose their service. [SERVICE] I chose a deep clean service with multiple add-ons (window blinds, extra tub/shower scrub). Due to the size of our house we were provided with 4 cleaners who arrived exactly on time - I was so pleased that we were given 4 cleaners instead of the standard 2. But keep in mind, this depends on the service and add-ons selected as well as the size and condition of your home. It took 2.5 hours with the crew of 4. The cleaners that came were all so respectful, courteous and attentive to detail. I hope the next time I call, we get to have this same exact team. [QUALITY] I have two dogs (including a very furry Golden Retriever), and the amount of fur bunnies that roll around the floors and furniture is never ending. The areas underneath the beds and sofas were like deep, dark jungles of fur. After the cleaning service, it was so clean, I could see the reflection of my face coming off those floors. There was also this small, dusty Slytherin pin tumbling around my closet, someone even cleaned that. [PRICE] The price depends on the service(s) you're requesting (noting that a standard clean and a deep clean are different), the size of your house, and also the condition your house is in. With that being said, I was happy with the price I paid. I've tried Hux a few times and one other cleaning service in the Atlanta area, all of those charged less but the service and quality were not worth it. But I'm happy with the service and quality I received from Eco-Friendly for the price I paid, and I will gladly call them next time. read more

Eco-Friendly Maid Service - This was tumbling around my closet, and they even cleaned the dust off of this small pin! - Home Cleaning Near Me

This is partly my fault. I didn't realize what had happened until a few days after the grace period because I was in a rush to leave town. The service was back on 7/27/22. I normally pay $100-$140 for my 900 sq. ft. apartment to be cleaned. I paid Eco-Friendly $225 for an initial "deep" cleaning. Jumping ahead in the story, not only was it not deep-cleaned, overall the cleaning was significantly less than I normally receive; plus the bathroom was not touched, except for Dazz's helper to making off with my makeup bag and all my makeup; and possibly something else, but not sure about that. The helper, Courtney, spent at least an hour in the bathroom yakking nonstop on a social phone call. I assumed she was also cleaning. Turns out she didn't *touch* the bathroom to clean. And when I searched for my makeup bag, which lived in the bathroom closet I realized it was not there, or anywhere else and no one else had been there in the intervening time. Since I had dashed off before realizing what had happened, my complaint didn't reach Eco in time. I am also at fault in not having looked in on the wily Courtney. But it wasn't that long afterwards when I emailed Eco. I think they said they would look into it and/or take some action, but nothing was done for me. No offer for them to come back and do a proper cleaning--not even an offer of a discount. Again--it was a few days after the brief grace period, but no offer to make up in any way for the rip-off-- in both senses. Dazz Roberts was fine. read more

The eco-friendly maid team was great and very thorough! Shay and Jarvais did a great job on all the little details and helped make the blinds, baseboards, and forgotten corners of our bedrooms really shine! They also made friends with our rambunctious puppy. Great experience overall. read more

I asked for a quote and received a rather expensive one for a company with so many limitations. First, they don't clean the inside of toilets unless you provide a toilet brush. I thought professionals use rubber gloves and their hands to clean inside a toilet as it's more effective than using a brush?! They don't clean inside freezers. They don't wash vent covers (despite the vent being covered in dust and no tools required to remove). They don't clean covered porches. They may not be able to get the stove clean and here's why: "Due to the nature of their eco-friendly cleaning products, all grime/grease may not be removed inside the stove." Isn't that where elbow grease comes into play?! One would think cleaning companies are paid to clean, and clean with some visible results. After reading the other reviews, I'm convinced this company is a joke and as Clark Howard would say "Mr Customer No Service." They would never last if Atlanta was a small town. Reputation is everything. Good luck to the poor souls who hire them. Glad I did not! read more

Wow, worst experience ever. First time cleaning and they were 20 minutes late. They did not clean my countertops - left baby formula everywhere, did not clean tables or floors adequately either. I called the owner, Alex, to give honest feedback so he could keep my business and do better next time. He made me feel like I was an idiot for calling to suggest changes and said I "should have straightened up" before they came over. I have newborn twins, yet I should have time to clean BEFORE the housekeepers come!? Wow. I have never in my life cleaned before the maids came. I gave the maids direct advice to move any of the baby items they needed to in order to clean. Plus, the first time we talked he asked me to provide feedback! When I tried to call and do just that, he talked down to me and tried to make it my fault!!! I was being nice and cordial on the phone, letting him know what was wrong with the service. He ended up hanging up on me. I did not raise my voice, cuss or anything to deserve that. This is a shameful way to treat a new client! read more

The team was very friendly and the customer service was great. The products smell really nice and management does a good job. The only reason I won't give 5 stars is 2 fold - 1) the price is a little too high compared to other maids around town and 2) the products need to be a little stronger. The bath products couldn't strip the mold out of my shower and the floor mopping wasn't a hot water mop - it was just a spritz and swiffer wipe :/ Overall the thoroughness of the deep clean I recieved was great. Clean fireplace and clean stovetop (stainless) were highlights. They did miss 1 or 2 spots - a region of baseboard had some coffee spill still untouched and some picture frames had a layer of dust still. But everyone is human and overall it was great to have someone else clean up after my messy pets and boyfriend {it's ok he knows he's messy ;) }! read more

We used Eco-friendly for a deeper clean and they were great! our place looked amazing after, and it's great that all the cleaning products were eco-friendly. They did a thorough job including the upper molding by the ceilings which are hard to get to. They were also very responsive and got back to us really promptly. read more

They did a great job deep cleaning our townhome. I appreciate that they use natural cleaners and everything smelled amazing once they were done. The few spots I thought they'd overlooked also didn't budge even when I busted out chemicals. They made the house so clean they inspired me to clean some of the outdoor areas we didn't ask them to clean, and even wash down the walls. They really set the bar high! read more

We've had a couple of cleanings with Eco-Friendly so far and are nothing but pleased! Dustin and the crew did a detailed walk-through of our house, taking into account a few of our special requests and FYIs. We chose them largely because of their eco-friendly products since we have little ones at home. EFMS has been punctual for each cleaning and we love the automated text updates with their ETA. The crews have been flexible in accommodating our work-from-home and kids' nap needs while they cleaned too. Overall very happy to have found EFMS and looking forward to our next cleaning! read more

Wonderful service! Left the house smelling and looking sparkling clean, can't wait to use their service again in the future!

Eco-Friendly Maid Service did an absolutely amazing job deep cleaning a house we recently purchased. The house was so clean after they left I could barely believe it, it was the first time I had walked in the door and thought "it FEELS clean in here now". Spirit did a wonderful and got every inch of the house, from the floorboards to the oven and the bathtub. It is truly sparkling. They were on time, easy to schedule and Alex the owner even stopped by to see the job in person since I had booked online. Can't wait to use Eco-Friendly Maid Service again soon! read more

Great staff did an amazing job on cleaning our home. Lots of difficulty scheduling original service and then once we were ready to book with them longterm it was really difficult to understand who to speak with, email or connect with in order to set up a booking. Seems like a nice group of people and a good idea. Just weren't able to provide the convenience we needed. read more

Eco-Friendly Maid Service cancelled my monthly services because, by their own admission, they were unable to meet my quality standards and attention to detail. If you have higher-than-average standards for quality of services, then this company is not for you. read more

Ugh! I can't enough of this service! Their professional and customer service continues to exceed my expectations! I will never try another service again, I've told several friends and family members about them and will continue to spread the word. I love coming home to a clean home and I can say that every cleaner they send to my home continues to blow me away! read more

I originally wanted to give them four stars, because for a cleaning service that does not use chemicals, they did an exceptional job. I hired them to clean a house that I just purchased, which the previous owner left in an atrocious state. It was just plain filthy. I also hired them to clean my appliances: fridge, oven, etc. However, when I looked at my oven once I got home, it looked like they forgot to do it. It looked like it was left the same way before I hired them. I emailed them, and was informed that they tried to clean it for one hour. They suggested that their non-chemical use for the oven was not able to do the job, and I would most likely need to use some. I believed them and left it at that. Yesterday, however, I had to clean the oven, because no one can use the grimy mess the previous owner left. Before I used an oven cleaning solution, I wanted to see how much I could scrub with just water and a hard bristle brush. And with a lot of elbow grease and the brush, I was able to remove much of the grime in an hour. I had to use the cleaning solution to get certain areas out, but I feel a non-chemical method did most of the work. Also, as I was scrubbing with the hard bristle brush, I noticed the grime was getting scratch marks. So, I felt like I was lied to, or that they used minimal effort to clean the oven. Would I recommend Eco-Friendly Maid Service for their work, yes. They did a great job in places that they cleaned. The service deserves 4-5 stars. But because I felt they were not completely honest with me regarding the oven, I lowered my rating. In all honesty, they had people come to my home because I listed it as very dirty. They saw the condition of the oven, when I inquired about the service. They could have been forthcoming and said they couldn't do anything for that like they did with the dishwasher. read more

Alex from customer service was wonderful and worked with me to reschedule (multiple times) due to the previous tenants move-in schedule. I'm really picky when it comes to base boards and dust. This was my first time having cleaners so I was nervous. Prince and her manager did a wonderful job cleaning the apartment for my move-in. They got all the dog hair up and cleaned the base boards. I hate that chemical smell and the apartment smelled airy and fresh! I am very happy with the job. read more

I was a little hesitant to try out this cleaning service given that it was all green products. I just wasn't sure if they were going to be cleaning my counters with lemons, or that it would provide the same depth of bacteria fighting as the toxic products. But the smell alone of these products when coming home is enough for me to never go back to bleach products ever again! My apartment smells incredible! I have a small place, but the Rob and the crew were more than willing to spend the entire 2 hours and make it as impeccably clean as humanly possible--which they did. In fact I think they spent a little bit longer on it. And my bathroom is thankful for it. I'm more of a tidy-up-er than a cleaner, so while my apartment never appears messy, it's pretty dang dirty. And my bathroom was the worst of it. I did my usual after-the-fact inspection and I can't find a stitch of dust in this place. So impressed and will absolutely use them again. read more

I'm not sure how else to get in contact with someone since there is not an email address listed on the website, but this is not a great first impression of your company. After you solicited to the condo complex I live in, where they do not allow soliciting, I came home to a mess on my car thanks to your post card. After ripping it off, there is paper/cardboard stuck to my windshield. read more

Eco-Friendly Maid Service - a mess left by eco-friendly maid service - Home Cleaning Near Me

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First as a point of clarification for everyone: The company was started by Alex, then ownership transferred to Rob who drove it into the ground, and then it came back to Alex. I know this only because Alex came to do the cleaning at my house the very first time and we had a discussion about it. This is why you see some 4/5 star reviews and some 1 star reviews. I have been using EFMS for almost a year now and have found their service to be superlative. Not only do they do an excellent job of cleaning, but they are responsive and use good judgment. For example, I was out of town and had some guests staying over while a cleaning was scheduled. When they arrived and saw that people were there sleeping, they left and called me to ask when would be a good time to come back. I would highly recommend. read more

We had previously used this service but our last experience was very disappointing. They forgot to dust two rooms and overlooked many more items, including sweeping and what we would have considered rudimentary tasks. We emailed the company and got no response so we cancelled. They really only had one good cleaner and when she quit working for them, their services really declined. Not recommended. read more

Here in the Scoutmob office, we're short on time and our office situation is unique to say the least. Since we've starting having Rob & the Eco-Friendly Maid Service come by once a week, I've seen a dramatic improvement in our living conditions. I mean, we spend more time at the office than at our own homes, and the Eco-Friendly teams helps keep it in top notch shape. And they are incredibly flexible and willing to customize service for our non-traditional set-up. This is a huge plus, something I'd worry about with other less-personal services. Its a huge bonus that they use people- and earth-friendly cleaning products. Just the other day Rob was telling me about how they brew their own tea-based cleaning products. That's commitment. And they are even going to help us start recycling more at the office, something I'd been feeling guilty about. Thanks guys! read more

My husband and I are busy, busy people. We also do NOT like spending our precious free time cleaning. And we don't like the harsh and bad-smelling chemical cleaners most cleaning services use. So we lived in a messy house that only occasionally got a deep cleaning with some Seventh Generation products. Now we've discovered Eco-Friendly Maid Service, and we have a sparkling clean and green home! Rob was able to come for a last-minute appointment the day before our houseguest arrived. He totally saved me and the mister from spending hours and hours cleaning our embarrassingly unclean home. When I got home, the place looked cleaner than it did when we moved in! The sinks were gleaming, there wasn't a speck of dust anywhere, and the toilet paper was folded over like a hotel room's paper! Haha. I love little details like that. My cats were walking around wondering what happened. And best of all, the cleaning products used were completely eco-friendly and made by Rob and his staff. So awesome. read more

I want to preface my review by saying that I have never hired a cleaning service before, and in general I don't like to pay someone to do something I'm capable of doing. However, this was the best money I've ever spent. I'm moving into a new (to me) apartment and arrived to find out that the previous tenant had left the place pretty filthy. Not "I'll vacuum it up" dirty, but "years of grime" filthy. I called Eco Friendly Maid Service upon recommendation of a neighbor and I feel so much better and less stressed about my move now. I got a deep clean, which was 3.5 hours. I used a Yelp deal and thought it was a great deal. I called on Friday afternoon and Wendy was at my apartment by 9am the next morning. She did a wonderful job removing years of grime from the bathtub, above the cabinets, the baseboards, and the floors. The apartment smelled wonderful after she was done. They use essential oils in their proprietary cleaning products, which I love. DEFINITELY recommend! Especially for stressful times like moving when you have to be in a million places at once. This helped me immensely. read more

Was so pleased with Eco-Friendly! I negotiated a move-out cleaning with them using their Yelp deal and they were efficient, responsive, friendly and generally awesome. Since it was a move-out cleaning and I was pressed for time I didn't actually go see the end result, but here's what I can say... I was moving out of an apartment I had lived in for three years with a very hairy cat. That apartment was filthy. The nice girl who showed up to clean it didn't seem daunted in the least. The apartment is owned by a penny-pinching company who wouldn't hesitate to nickel and dime me for things left not up to snuff--and they couldn't find a thing wrong with the place! That's worth five stars right there--I just leave you alone with my apartment and you do the work and I don't have to follow up and everything turns up roses? Awesomesauce. read more

The easiest part of this process was talking to Rob. He was extremely friendly, courteous, honest and flexible. I really enjoyed working with him to set up our initial cleaning service. Plus, the price is right on this one!!! I've hired cleaning services before & never had such personal service. They did a fantastic job on the condo and, aside from a few minor tweaks in preference on our end, it was a 5 star deal! The best part was coming home from work that day to the home I knew... not the smell of cleaners and toxins. That is what I love about Eco Friendly. Thanks guys, I'll be seeing you every other week! read more

What a great, easy to deal with company. We just moved into a three story townhouse and we wanted to find a cleaning company that was reliable and efficient. They came to the house on time, did a fantastic job (my wife was very impressed, which says a lot). The house smelled great afterwards and I made the comment that night that I don't remember walking around any house that was so clean. On top of that, the two cleaners had delightful personalities. A win-win! Highly recommend this company. read more

From the first communication with Kathleen, I was impressed. As a landlord who lives out of state, I'm always taking a chance when it comes to finding someone to perform a thorough cleaning for my rental unit in Buckhead before new tenants arrive. I came across Eco-Friendly Maid Service through Yelp and noticed they had good reviews and deal. Perfect! Kathleen and I chatted a few times via email and I was able to express to her what I wanted done. Her schedule was very flexible and she was able to fit me in after I'd had my unit painted and a few days before my new tenant was scheduled to arrive. I also liked that their website is professional and you're able to submit payment online. So many cleaning services I've come across are very old school and rely on you to mail them a check if you're not going to be there. My tenant was thoroughly pleased with the unit and how fresh everything was when he arrived to move in. Huge thanks to Kathleen for the excellent communication and service. read more

I've been wowed repeatedly by Eco-Friendly Maid Service. Not only do they really hold to their green principles, but the place is always spotless after they are through with it; and believe me, it is FAR from spotless before! Not only is Rob very helpful and friendly, all the cleaners themselves are extremely understanding and do an awesome job. They've always been flexible in accommodating scheduling requirements and even have helped set up carpet cleaning for us. I've had many experiences with cleaners, and everything else pales to Eco-Friendly Maid Service. Would recommend them without reservation. read more

I had a "deep clean" on my home yesterday, and I'm still wandering around my house trying to figure out all the little things they did that make it look so sparkly and shiny. Mirrors, cabinets, appliance fronts... It's all gleaming. And I do not know what they did to my hardwood floors, but they look beautiful and feel like satin under my bare feet. All of this without a hint of harsh chemical odor. The little details like a folded washcloth at the side of my tub and "hotel points" on my toilet paper were a cute bonus, but it was the power cleaning of a house with three big dogs that gets my five star review. I'm setting up a regular on-going service today. read more

While not the least expensive cleaning service, you should receive courteous service from cleaners who put in the effort to make things right. I learned of Eco-Friendly Maid Service by searching for cleaning services in the Atlanta metro on Yelp. Avoiding bleach and other chemicals are important to us, so we prefer to use eco-friendly alternatives as much as possible. I selected the deep cleaning for my first visit, which I assume is the default for new clients. Alex and Charlene arrived on my scheduled day and cleaned my 3bd/2ba home with hardwood floors in about 2 1/2 hours. I recorded a podcast in my home office during my cleaning, and they were very accommodating to work around that. It was no problem at all. All the details were addressed, including the inside of the microwave, stovetop, and tops of taller furniture (i.e. 6' bookcases). After a week, I haven't noticed anything that was missed. And if I do mention something, Alex said they document as much as possible in my client file so no matter who cleans the next time, they know what's important and what might have been missed in earlier visits. One recommendation would be to give more narrow appointment hours for my cleaning appointment, but I think that's easier for repeat clients rather than for my first deep cleaning. Overall, I'm very pleased and would recommend EFMS to anyone seeking an eco-friendly alternative to traditional cleaning services. read more

I've use Eco Friendly Maid Service several times now and I decided to write a review. The one thing I like about the cleaning service is that all the products are friendly to the environment. My wife and I are keen on using products that don't cause cancer or other health conditions. Some of the products used don't clean as well since the eco friendly cleaning products used don't have the standard harmful chemicals. So you have to pick your poison, do you want chemicals that really really clean but gives you a health condition or do you want products that are earth friendly. I chose the earth route. The staff is always friendly and will go beyond if you ask nicely. The owner Alex is easy to talk to and has allow me to make changes to my scheduled service when times doesn't permit me to be home for the cleaning. When there are issues Alex takes care of it immediately. Just call or send an email and Alex responds. I will definitely use this service again. read more

I've had weekly or bi-weekly professional cleaning in my home, in five different cities, since 2002. Never have I had a company that is more professional, prompt, thorough, and customer service focused. Hands down - worth every dime I pay. They are trustworthy, treat my home with respect and care, reliable, and best yet my place always smells wonderful. I don't have enough words to describe how pleased I am with Eco-Friendly Maid Service. Have been using them for three years and it just keeps getting better. Bravo to the team! read more

I've been wanting to hire a maid service to spruce up my new condo since purchasing it. Couple things to say about what I've experienced: 1) Great experience setting up the initial appointment . They got back to me pretty quickly, explained the process, and I'm a big fan of anyone with a web-based system and uses email for requesting appointments and whatnot. I was able to easily setup the initial appointment, and they asked questions that gave me confidence in their competency level right off the bat. 2) Very pleased with the initial deep clean! Amy did an excellent job, gave the place the attention it needed, and really made our space sparkle and feel super fresh without leaving behind lingering cleaning supply smells. 3) Looking forward to using their service again. :) read more

Love that they use their own chemical free products, they were super easy to schedule, on time...and our house smelled amazing!

I was very impressed with the services provided by Eco-Friendly Maid Service. I was able to submit a quote on Sunday, schedule a cleaning on Monday and have the team come by on Tuesday and clean the house! It was effortless! The quote form allows you to put most of the details in there typed out, and they actually pay attention to them instead of asking you to repeat everything over the phone. Kathleen was friendly and very helpful with any questions I had. The finished product was great.I came home to a house smelling of clean! It was great. I have a beagle that sheds profusely and they were able to get pretty much everything up from under all furniture. There were a few spots missed, but the house had not gotten cleaned in so long that I know it will be taken care of next time. Within 24 hours I was contacted by Daniel who asked me for feedback. I just provided it and am waiting for his response, which I am sure will be just as satisfying as the actual cleaning. read more

Sorry I'm late with this review ! I used them few months back and they are awesome! Great service! From start to finish . I will be using them again soon once the government opens back up read more

I had this company come out and do a deep cleaning. While it was okay, it wasn't exactly what I expected. I felt they missed a lot of areas. I let the company know and they sent a team back out. They did a great job! It was exactly what I was expecting. The customer service is great and interested in your satisfaction. read more

We've been using eco-friendly maid service for at least six months, and we love them. Their products smell amazing, and they pay attention to detail. The staff is reliable, nice, and easy to work with. Great company! read more

This is HANDS DOWN the best cleaning service I have ever used. I just had them do a move-out cleaning for me, and they rocked it! Everything from requesting the quote online, setting up the service over the phone with Alex, the text alerts, and the cleaning by Sean and Brittany was five star service. Honestly, when I got the text alert they had finished, I wasn't too optimistic, as it took them less than two hours. But when I checked the house, I couldn't believe how clean it was! It also smelled amazing, not like the chemical clean that I've experienced before. I will absolutely be referring Eco-Friendly maid service to all of my family, friends and clients! read more