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Eco Flooring & Design

4.0 (2 reviews)
Open • Open 24 hours

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Floor refinishing

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Performers Flooring & Design Gallery

Performers Flooring & Design Gallery

(38 reviews)

I normally would tell you to ignore 5 star reviews as they are largely hyperbolic and not a true…read morereflection of the business, but let me tell you: If I could give John and the crew at performers 100 stars, I would. We met John through our home builder, and he was our favorite trade to work with. The experience was so good that we use John and Performers any time we can. They have redone the floor of my in-laws house, they are doing the floor and tile work in our basement remodel - basically, if we could use them for something, they were absolutely the first people we called. John and Performers stand by their work, they are super helpful but, most importantly, John is extremely friendly (and employs a staff of just genuinely nice people to work with). I cannot recommend Performers enough. They are just a joy to work with.

Unfortunately, our experience with Performers Flooring & Design Gallery has become extremely…read moredisappointing. We paid a $5,877.50 deposit for a flooring project that was later postponed while a separate legal matter involving our existing flooring was being resolved. When we eventually requested the return of our deposit, we made repeated attempts to obtain a response, including written requests in June, July, and August 2026. We were ultimately sent a check for only $1,142.50, with $4,735.00 deducted for alleged material purchases, annual replacement of finishes due to shelf life, and an $850 inspection charge. We dispute these deductions because, as of the date of this review, we have not been provided with signed contractual language authorizing them, written approvals showing that we agreed to these purchases or replacement charges, supplier invoices, receipts, proof of payment, or adequate documentation explaining what happened to the materials. We previously trusted this company, maintained a positive relationship with its owner, and referred multiple clients to them. The lack of communication and the manner in which this refund has been handled are unacceptable. The matter has now been referred to legal counsel. I will update this review if Performers provides the requested documentation and resolves the dispute fairly.

Eco Flooring & Design - flooring - Updated October 2026

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