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ECM Builders

5.0 (1 review)
Closed • 8:00 am - 12:00 pm

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1 year ago

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Imperial Home Remodeling - Bathroom Remodel.

Imperial Home Remodeling

(5 reviews)

I wish I could leave a review talking about the quality of work that Imperial Home Remodeling does,…read morebut unfortunately I cannot. I had scheduled an appointment for Giovanni to come by my house and give me an estimate for siding repairs last Monday, and the office staff was pleasant and excellent to work with. My appointment was for 3pm, but when I hadn't heard anything at 3:30, I called the office. I was told Giovanni was stuck in traffic on his way from a previous appointment, and he would hopefully be there soon. I received a call back from Giovanni directly just before 5pm, explaining that he was still stuck in traffic, but that he expected to be here around 6 or 6:30, and would call me when he was 30 minutes out. At 7, after hearing nothing, I tried to call him back, but got no answer. I called the office at that point, but they had closed at 7, so I just missed the chance to get someone there. I called Giovanni back at 7:30 and at 8, but got no answer and finally sent a text to ask if he still planned to come that day. It's now 2.5 days later and I have yet to hear from Giovanni in any way after that 5pm call saying he'd be here at 6-6:30. I have talked to the office several times since, who said I would receive a call, which I have never received. Long story short, I can't speak for the actual quality of work, because I was instead ghosted when I took time off from work in good faith for an estimate, but instead sat around waiting for 5 hours and have received no communication in any way from the company in the 2.5 days since the no-show.

They over promise and under deliver. Had three / four different crews. Nobody will finish the job…read more Contracted for replacement windows and siding in May and it is now October and just waiting for the final details to be completed.

Alpha Roofing

Alpha Roofing

(27 reviews)

Bridesburg

After experiencing extensive roof, siding and gutter damage from the current seasonal storms, we…read morewere in desperate need of a highly skilled roofing company who had substantial expertise in both workmanship and the knowledge to communicate effectively with our insurance company. There truly was only one company for our huge unexpected project ~ Alpha Roofing. Be careful who you 'roof' with ~ many will not deal with insurance companies leaving you in the lurch just when you need their help most. We received a detailed estimate (thank you Edna and Christina!), Jim took the time to discuss our needed repairs with our insurance company and within a couple of weeks, Alpha had our roof fixed, the shelters beautifully repaired, the downspouts properly in place, the siding up and looking perfect! (THANK YOU SHAWN AND TOM!!) This is a top notch company ~ they keep appointments, their estimates are honest, their crew is professional and their work is unmatched. Above and beyond, Alpha Roofing is a godsend. P.S. Your clean-up was spectacular!

Very frustrating. Don't fall for the 15 year warranty like I did…read more I am writing my honest review after having my roof done by Alpha Roofing in January of 2026. I don't like writing reviews and most certainly don't like hurting people's businesses. I understand a business takes up a lot of time an effort to build and maintain while being easily hurt by reviews dropped casually over petty grievances putting somebody's living at risk. I do think taking thoughtful accountability can be a major driving force in the improvement of a business though, and that is the spirit in which I write this review. In a nutshell here is what happened to me. In December of 2025 I notice a leak in the ceiling of my baby child's bedroom. I call a roofer to take a look, and the ridge of the roof had been pulled off by the wind. Apparently, there were multiple vulnerable spots and the leak in my son's bedroom was just one of them which appeared to come from the chimney's lack of flashing (which was flagged by home inspection when I bought the house). The recommendation was to replace the roof. First offer was 10K with no warranty but after I spoke with Alpha Roofing they offered 7.6K with a 15 year warranty. I took the second offer because it sounded better plus this roofer had been recommended to me by a friend. So, the roof was done in January and in March the same leak appeared in my baby's room only 2 months after the roof was done. I get on the roof to check the chimney and notice that the flashing that had been done was a very poor job. Not only was it not step flashing (which is the standard practice and the logical thing to do here since the chimney was leaking and prompted the roof repair to begin with) but it was not even caulked around the entire perimeter surrounding the top seam of the flashing. When I showed the pictures to my home inspector, he said the flashing they did was called "Philly flashing" AKA "stupid flashing" (his words not mine). It was only the counter flashing with no step flashing laid in overlapping fashion with the shingles. I call Jim Barton (the owner of Alpha Roofing as far as I know and who had been referred to me by a friend) and he sends a couple of his workers to caulk the rest of the seam around the chimney flashing. I ask if the solution is not to do the step flashing since that is the industry standard and because my house inspector told me that the caulking would have to be redone after 2 years or so (and I paid for 15 year warranty). Jim offers to send his guys to redo it every 2 years on my bill. I tell him I don't like that because the price tag of 7.6K I paid included 15 years of warranty. After me basically wrestling with this issue over text messages and many ignored calls, Jim agrees to redo the flashing around the chimney. So, after a couple more months and a new leak in the same spot of by son's bedroom he finally sends his guys again but, surprise: he only does the counterflashing again with no step flashing. The only upgrade was cutting the reglets on the chimney wall to tuck in the top seam of the flashing sheet. I feel I have been wronged by this person. The only time Jim reached out to me was to call me in the middle of the weekend to ask for the payment of the service done the previous day. After that I have been forced to work around his schedule to communicate with him and I can't have a reasonable conversation. This is very unprofessional and shows that he is totally fine leaving me at a very uncomfortable position waiting for my roof to leak again and only then get him to do something about it. I understand that talking to clients can be frustrating and nerve wrecking for a business owner worried about lawsuits and liability. However, I have been very reasonable and waited 9 months before dropping this review after being basically ignored all this time. I am almost ready to abandon this 15-year warranty. I am more than willing to withdraw this review if I see serious and consequential action to make amends.

High Point Roofing

High Point Roofing

(14 reviews)

This is my third time using High Point Roofing, and all I can say is that if you're reading this…read morereview go ahead and hire this company. "A pleasant experience from start to finish" When I purchased my home I was told my roof was only three years old. While on a minor roof repair, the project manager, Bill, gave me a call and sent me pictures to inform me I was swindled! He then spent 20 minutes teaching me about roofs while sharing anecdotes about his life and his experiences. Hearing an employee saying such great things about their company solidified my opinion on this company. Every time I call the office Rochelle picks up on the first ring, and is always delightfully cheery and inviting. When I went to the office to pay, I was greeted immediately, and everything was smooth. Paul was my point person, and he is extremely responsive and considerate of me not as a customer but as a fellow homeowner with roof issues and pockets that are not infinite. Personalities aside, the work is incredibly clean, and timely. The teams that came out to do the work were extremely respectful of the property and left it tidy. When they came to replace my gutters, Bill informed me of a camera that got knocked off - it was the old Homeowner's camera that I intended to remove anyways, and so Bill got the ladder back out and completely removed the old cameras for me! They use really good materials, and do everything by the book. They don't bs you and try to sell you anything. They inform you candidly and allow you to make a decision. If you're read this far and haven't called them yet, WHAT ARE YOU DOING?!

The BEST. What more can you say other than they are the BEST in every way, service, prices and…read moreattention to the job...

ECM Builders - roofing - Updated October 2026

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