What a magnificent small company, recommended to us by Habitat for Humanity. ! Total responsiveness, total caring, total professionalism, yet still retaining a kindness and concern that is rapidly becoming quite rare these days. We are elders looking to "harden" our house in ways that will help us remain in it as our age and our infirmities increase. After listening to our concerns and our ideas, the owner, Bill, made an appointment to come over, discuss our ideas with us, confirmed the efficacy of what we were thinking and added a few touches here and there to improve on it. We were pleased and yes, we trusted him by the end of the appointment to perform what he said he would do. He promised us a good price for the work, and vouched for the man he would assign to fabricate a metal railing for our outside, backdoor steps who was a personal friend. The price was right, we didn't wait long to be put on his busy schedule, even though we were a small job in comparison to the bulk of his work, and his men were in and out on time, doing a terrific job. This small crew also listened carefully to what we wanted and totally complied. No one left until we were satisfied. We cannot overdo our praise for this man and his company!! read more

Highly recommend!! They did everything perfectly and made our shower look so much better.

Make sure everything is right before you make a final payment because they won't be coming back to fix anything

I'd like to take a moment to express my utmost gratitude to Bill and his team for their work on our bathroom. We made an unfortunate decision to hire a guy (before we found Bill) who took our money, stole items from our home, and left us high and dry mid-job. We were without a toilet and bathroom door and we had a half-finished shower. I left Bill a voicemail asking for a quote one evening, and he called me back that night and came by the next day to give us a quote. He easily spent the most time with us of any contractor and was very thorough in his inspection and quote, being transparent with us about what he could do for us. I was emotional during the process (we've been through a lot with this), and Bill was kind, compassionate, and patient with me as I composed myself. He ended up having an opening within two days and squeezed in our project. His team arrived on time, were extremely polite, did amazing work, and cleaned up after themselves. It was such a breath of fresh air compared to what we had just been through with the nightmare of a contractor who we had been working with. And the bathroom looks incredible! The best part was Bill's and his team's respect for me. As a woman, I've dealt with many contractors who clearly have more respect for my partner, who's a man. They almost exclusively talk to him and ask him questions and barely address me. I was the one who initially reached out to Bill, and he continued all communications through me. He didn't try to make my partner the primary point of contact. Bill came to our house, shook both of our hands, and treated us equally and with respect. Thank you, Bill and team, for pulling through for us. I am so grateful for you. We look forward to working with you on our next home project! read more

Where do I even begin? I got Anthony's information from someone who highly recommended him. I had a vision of bumping out our living room wall with shiplap and adding a fireplace. He did such an amazing job! He cuts the wood on site so he is able to make last minute changes. He created such a beautiful space for us! You can tell he takes great pride in his work as it showed throughout the process and in the finishing product! He was a bit hard to get a hold of, and although that might make you want to look elsewhere, I can assure you, he's worth the wait! I can't tell you how happy we are with our fireplace and how many compliments we have gotten! Thank you so much, Anthony! We couldn't be happier! read more

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I used Final Touch for a complete kitchen remodel in August 2022. I truly cannot recommend them highly enough. Bill and his crew are an absolute dream to work with. A remodel is inevitably stressful and frustrating and things will go wrong, but Bill and his team made it as minimally stressful as possible. Problems arose, of course, but Bill made each one his personal mission to fix - his creativity in problem solving are unmatched!! He is diligent in his attention to detail, incredibly communicative, and kind (he even apprehended and cuddled my cats when they managed to find their way into the worksite!). He also works incredibly efficiently, shows up on time and leaves on time, with as little mess as possible (they even took the time to cover any potential hazards for the cats before they left - an extra step that I truly appreciated!). The quality of the work is nothing short of fantastic - everything looks beautiful, and no shortcuts were taken, no corners cut. If the quality and efficiency were not enough to recommend them, Final Touch's quote was perfectly transparent and significantly lower than any other quote I got from other companies in the area (and I was thorough in my search!). I am almost hesitant to recommend them, because I plan to use Final Touch again for any and all future projects, and I want to be selfish and keep them for myself! But I could never do that for such a wonderful team. Go with Final Touch, you will not be sorry. They are the best. read more

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