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    Monster Roofing & Solar

    5.0 (1 review)
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    Master's Home Solutions

    Master's Home Solutions

    1.8
    (43 reviews)

    Had them put in a new shower 3 months ago, it is beautiful but now it is starting to fall apart!…read more no one answers the phone when you need them to come and fix the problem, i have tried 6 times to get in touch with them to have it fixed. the machine lets you all team members are busy. to leave a message and they will get back to you. i have yet to get a call back. talk with one of the other shower/ remodel company. i should have checked yelp sooner!

    You should see the way the the inside sales team is treated. You would not want any product from…read morethem. Manipulating time sheets when someone is using their thumbprint. If your thumb is there... you are. Refusing to show employees their clock in and clock out hours. This was requested 4 times in writing. Ignored each and every time by the HR department. If that is what you call one person that works at three different companies. There is only one reason to refuse to show this. You have something to hide. Period. Not paying commission and bonuses that are due to the inside sales reps. Asking an inside sales reps why they are following their appointments when they are supposed to get paid a commission. When they tell it is because they want to know what to expect on their check you yell at them, "That - that is going to stop right now." Really? This is abusive and severely unprofessional. No this did not happen to me, but another inside sales rep and right in front of me. How about don't hire sales people then. Sales people take these jobs to make the commission. Sales people are not accepting jobs to just to make hourly salary. I guess you can go to the bus station and hire anyone as you threaten the sales room with daily. Not to mention the whole "I hire as fast as I fire." People accept a job based on what was presented at the time you interviewed them. Inside Sales reps are told they will be paid a salary and a commission for appts set. Which is not even the case. You are later told the appointment has to happen within less than 7 days and the price has to be dropped at the home appointment. If the price is not dropped... no commission. There are so many factors and ways for them to get out of trying to pay you. It is never nice to steal money from your employees wallet... and abuse them along the way. People walk around on pins and needles there. No one deserves to work around this type of stress, under duress and in a toxic environment all day. If you would have just paid me what you owed me maybe I would not have felt a need to let the world know how you run your business and treat your employees. Don't get me wrong... there are many nice people there but the bad ones make it a nightmare.

    Doyle Roofing Company

    Doyle Roofing Company

    4.6
    (9 reviews)

    Bottom line first: This is an A+++ company! Professional, friendly, and extremely competent work…read more I'd had a leak develop between the walls - water was coming underneath the baseboard. Three other "professional" roofing groups evaluated and the suggestions ranged from tearing down the wall and rebuilding, using caulk along the roof line, and another was rerouting a gutter. All first said "oh yeah, it's just a gutter cleaning" until I showed them that gutters weren't clogged and working just fine. The caulk guy was the most convincing, so I gave it a try - no change whatsoever. I was frustrated and losing hope. Moving on, I looked through Yelp for other roofers. I found one - Doyle, that for some reason stood out. I sent them a message and quickly received back a professional reply, asking when they could come out to evaluate. After some quick texts we set up a date. Afterwards I thought I should get more than one quote, so I used the Yelp "call for help" that sends out the request to (it seems) everyone in the world. [I will never use the Yelp random call for help thing again. I was text and phone bombed for three weeks after that. Not an exaggeration. Calls came in from all over the country - Texas, New York, Florida, Tennessee and more. I kept blocking numbers until it stopped - what a miserable experience! Even when I posted a public complaint one company just accelerated the calls and texts.] This is the first area Doyle stood out - that one initial contact via text (my preference) and some back and forth setting up the appointment. All done quickly and without being harassed. The polite professionalism and quick response put me right at ease. The owner, Sean, came onsite (on time and with text updates) and brought Tom, who did the evaluation. Tom was great - he explained in great detail the potential causes for the leak could be and pointed to an area where two sides came together. He said that a problem there was the most likely cause. He went up and looked around asked if I wanted to come up and see firsthand. I did and was blown away. He pointed to an area that clearly was suspect. The others had talked about everything but this area as the issue. Sean and Tom explained how they operate and what to expect (in clear detail). I had a few other requests unrelated to the leak and it was a quick "no problem, we can do that" and gave me a very reasonable price/estimate for it all on the spot. We arranged a convenient date. Sean send a contract electronically and I was able to sign remotely. Tom and another co-worker came on the date and time agreed on (a Sunday) actually a bit earlier than expected and immediately set up. Everything we agreed to was done. Tom kept me updated as to progress. Sean forwarded pictures on of the work that was completed - especially nice since some of the areas are impossible to see without climbing up to steep areas of the roof. Before they left Tom and his co-worker cleaned up everything - there was no mess or follow up I needed to do. All done with no surprises, no extra charges, and no BS. Several severe rainstorms later, not a leak, drip, or drop of water coming in. This truly was one of the best contractor experiences I've had. I only wish they did other home construction work!

    TLDR roof wasn't done well, already have a hole after a few weeks, sticky tacky to the touch, not…read moreall parts of the roof were covered and have been promised will come back, but have never come back to fix it. Have a fiberglass roof that needed to be re-coated, reached out to multiple people on yelp, settled on Doyle roofing. Person responded quickly on yelp, came for a quick estimate and then scheduled a day to come, and did the roof. once we paid and later checked the roof are two days off dying and saw parts weren't completely covered, roof has remained sticky/tacky months later and holes are already starting to show. Was told we have a three year warranty but have not been able to get anyone to come back to actually fix the roof. Have been promised multiple times someone will come, but no one ever does.

    Monster Roofing & Solar - roofing - Updated August 2026

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