OUTSTANDING WORK! AND QUALITY! Work was done fast; no long…read morewaiting times the job was done quickly. I called on Friday, made the appointment for my car front windshield to be replaced and the tech showed up, on the following day. best part of it did not have to spend one Doller out of pocket.

Wonderful service, nice people, and they are there when you need them most. I enjoy family-run…read morebusinesses because they have to try harder than the big companies that depend on sales above service (and just being nice!) You'll be very pleased you picked Southern Shield over the rest~ Doug S.

This review is long overdue, but I wanted to give Manny a shoutout for replacing my window when I…read moregot my new 4Runner back in 24 and the hurricane debris on the road cracked my windshield while driving. My car was new and I wanted to a Toyota windshield and got it installed. Manny was very professional and knew his craft and gave me suggestions on what I could do for the appearance of my new vehicle at the time as I was inquiring about tint. The windshield was replaced and the sensors calibrated. I forgot the name of the receptionist I was speaking to at the time I think it was Alysia and she was very awesome helping me with the insurance side of things. I have recommended them to others as they have damaged or cracked windshields to check them out instead of the commercial competitors. Support local.

Excellent service, This was the second time using this business always providing prompt response…read moreand timely accurate service. You can trust this company, they always put their customers at ease. I will definitely use them again and recommend to friends,family and neighbors!

I don't know why you would use anyone other than Don @ ABC AutoGlass of Jacksonville. The…read morecommunication of the quote was quick and the prices are more competitive than the others I received. The job was assigned for the next day. The work was done properly and on schedule. I really appreciate Don's work ethic and attitude. Thanks for the good job.

Super thankful to have found Don and ABC AutoGlass. One of our recently purchased vehicles had two…read morechips that I was nervous about. I didnt want the damage to expand further. Loved the pricing and the fact that he traveled to me to take care of the windshield. From start to finish I want to say that he was done in less than 10 minutes. He's decently priced, super communicative, and professional. If I'm ever in need, he'll be my first call.

Kevin and his team did it again. Great job on my front windshield! Can't recommend them enough!read more

Kevin, owner of Bold City Auto Glass, promptly answered my call and then came out to do the job…read morethe day we scheduled it. He was courteous, prompt, friendly, and did excellent work, including calibrating the new windshield to our cameras. The value was better than a competitor who wanted me to pay before the job was scheduled! We will always work with Kevin for any glass repair or replacement needs! #DestinationRichesPlace

I had a very small crack in my windshield, and attempted to have them fix it. All they wanted was…read morepayment, they did not talk about any risks. David, the technician made it worse, turning him in from a less than 1 Inch cracked to something over 2 feet long on my windshield. When I call the manager, Josh Madison, he was very flippant and rude, and told me to just go through my insurance. Even though the entire fault of having this 2 foot crack was because of their company not fixing things and making it worse. He seemed more hung up that I wouldn't pay for their attempted repair. More so, he put me on hold for over 20 minutes so he could deal with other things. That's the kind of customer service he and his team provide. I would avoid this company at all cost, especially given how rude management is. I would never use safe flight again. Now I have to have my whole windshield replaced, and Safelite doesn't even care.

Car owner beware if you use these buttheads. Insurance recommends them, but let me tell you, it's…read morepainful to deal with them and their lack of organization. The on site personnel we dealt with were fine, although you could tell they were frustrated with their back office, but we had one mishap after the other dealing with Safelite operations. From scheduling snafus to lost orders to finally showing up with the wrong part. What made it worse was each and every time they had an excuse - first it was the insurance company not sending a work order, then they must've received the wrong VIN, lastly it was the vendor who sold them the glass that got it wrong. When my husband gave pushback on them not verifying the windshield was the correct one, Safelite boy insisted it was the correct part for the vehicle and there were only minor differences. Despite the fact the windshield they showed up with was a completely different shape! When my husband said he was losing confidence that Safelite knew what they were doing, Safelite boy suggested we go somewhere else. Best advice we ever received!

I had a windshield replaced here, and they did not seal it correctly, and I received water damage…read morein my car. My insurance has been trying to get payment from them over the past seven months for the additional work resulting from the water damage in my vehicle. They have been a no-show to phone calls and have yet to do the things they told the client they would do. So run fast and don't let this company touch your vehicles. They are not responsible and lack integrity, and clearly don't pay attention to details.

Got a small crack in my bmw windshield. Insurance co. said I can take the car anywhere. I chose…read moreAdvanced Glass because it was close. They said the glass would still have the rain sensor in it and now it does not. They admitted they used the wrong glass but refuse to make it right.

23 window panes were installed, without an issue…read more All of the personnel at the Lee & Cates Glass - Mandarin office were exceptional [from Donna, the Coordinator, to the Installers (Donnie and company)]. On installation day, Donnie and his crew arrived on time and worked effortlessly to ensure all of the panes were installed correctly. Even when erecting and using a two-story scaffolding, to install upper window panes in our vaulted living room, the process looked smooth and practiced. Donnie and his crew were: professional, friendly, courteous, and above all else extremely safety conscious. It was a pleasure doing business with this team, and we would recommend them to anybody, for any window replacement work.

We called several glass companies to make a custom piece of glass for our table. Lee & Cates glass…read morehad the best prices and could have it done very quickly. We are very happy with the suggestions they gave us for the thickness and the edge. They went above & beyond to accommodate us. We absolutely love our custom glass table top and we will absolutely be using them again for our next project.

I love the feeling of security and confidence after driving away from Complete Import Service…read more My car drove and sounded so smooth. My friend K.Johnston sent me to Frank and Val when I first moved here. I didn't need anything beyond maintenance up until this year. I finally was too lazy to change my oil and they were happy to help me and evaluate my car's needs. My car is an 05 Corolla 1.8L Engine Standard with over 280,000 miles. I've been blessed! Frank and Val have ensured my car is safe and on the road for as long as I'd like. Great family business and I am so glad for my friend's recommendation.

Reliable trustworthy friendly knowledgeable professional kind. What else can you say.read more