I have been a homeowner for 30 years and during that time have had experiences with many different…read morecontractors. If I knew then, what I know now, I would have hired them from the start long ago. In this case, the maxim "you get what you pay for" is indeed true. Ray St. Clair is known for being "pricey," but they are worth what they charge. They fix things right, the first time. They are incredibly skilled craftsmen, professional, punctual, courteous, and they never tire being problem solvers. Over the past five years, they have totaly rebuilt my roof, beautified my home with new siding and fieldstone, and installed these incredible interior blind windows by Polaris. They do amazing work at a fair price for the quality they provide. The customer service is second to none.

I have no idea about the quality of their work because I can't get the estimate that I asked for…read more I need my roof replaced and "Dan", who was supposed to send me the estimate by the next day, hasn't offered one yet, and it's been 2 weeks. He didn't respond to my voicemail message. I also spoke to someone who took my call and said it was unusual for it to take this long. She said she was going to send "Dan" an email to see what the issue was. Still nothing. If they don't want the job, have the decency to let me know.

Great team. Great work. Great price…read more They were honest with me about the work that I actually needed done - nothing more. Our gutters are very hard to access & they took on the challenge. Very fair price. Good communication. Quality work. Will absolutely hire them again.

Professional prompt from start to finish on gutter replacement and cleanup ! Would Recommendread more

Any work you need they can do, the roofing was simple complete and done in one day. Ryan was a…read moregreat representative for RLS he knew what to do with the insurance and walked us through the process. The quality of the materials along with the team of installers were top notch. Need anything done call these guys 5 stars are all I can give this is a 10 Star company.

RLS did a great job, the crews were great to work with and the clean up after was amazing!read more

My parents hired this company for a full roof replacement, and they exceeded our expectations every…read morestep of the way. The team was efficient, professional, and the finished roof looks incredible. They kept the site clean and finished on time. Highly recommend for any major roofing project.

We cannot say enough good things about SWORD. They did fast, high quality work, helped us with our…read moreinsurance company saving us a lot of time and grief. They were able to come out and give us an estimate immediately after the storm damage was done. They left our yard around our house, cleaner than when they got here. The office staff was also very professional, kind and helpful. My husband is a home inspector and knows high quality when he sees it. We will never use another roofing contractor. We will continue to recommend them to anyone who asks. We are so happy with our new roof!

We were missing a a number of shingles and heard Coldstream Exteriors provided quality service and…read moreworkmanship as well as working well with insurance companies. After talking to a few companies, we went with Coldstream for the estimate and ultimately the job. Insurance covered a few slopes, but not a full replacement, however we had them do a full replacement to get it done now and not worry about it again. Coldstream was in constant communication with us and the insurance company to try and get us the best value for what was being covered. After the job was completed their crew did an amazing job cleaning up, it was like they were never here! No flat tires for this neighborhood!

Good communication from the project manager prior to and during the project. A hardworking team and…read morebeautiful results.

We contracted Klaus Roofing for some roof, flashing, and gutter problems we had on our home. The…read morepricing was considered good for what we were getting, or at least was considered a good price at time of contract signing. The crew that showed up at our property was David (Site Supervisor) and Ricky the head of the "crew". During the initial inspection we were told that a supervisor/Project Mgr. would be onsite all of the time the crew was there, and we later found out this is NOT the case. The crew to me seemed very disorganized and did things haphazardly with little to no safety in mind. We were told at the inspection that they would be picking up after each day and running a magnet for screws, nails, and sharp items. We NEVER saw that happen and there was very little effort in picking up after themselves each day! We presented a sandwich bag full of sharp items such as screws and nails to David, David told my wife he was going to issue her a gift card, but that never happened! The job was supposed to be a 2-3-day job and became somewhat of a nightmare that lasted 11 weeks. Initially they were finished on 8/13/2024, which there were many problems that not only myself recognized being in the project management business, but my wife also picked up on. There was a list of notable issues to be fixed that should have been caught during install. Most of the issues were bent or wavy metal on the facia boards and the way they terminated the metal at the ends was below standard and what I called "sloppy". Other issues included terminating soffit vinyl into an existing painted, crown molding that not only looked bad, but also presented as a future maintenance issue. Also, soffit vinyl was loose in many areas and still is. The crew came back to fix the issues and in doing so created other issues and damage to newer house siding vinyl installed. During installing the facia covering they found areas that the facia board needed to be replaced. I gave them the green light to replace the damaged facia boards, and this was a huge mistake on my end as the facia board that was replaced was found to be installed incorrectly later due to the metal NOT fitting on the facia board. They corrected most of the issues and the damage they did to our siding, but as they corrected, they made more problems with bent and dented metal on the facia boards and some of the soffits were pitched in a weird angle and didn't look right, which is why they were back on 10/22, but as they tried to fix the "weird angle" on the soffit they cut the rake board to shreds with an oscillating cutting tool (see attached pic of damage to the rake board). Also, on 10/22 we showed David a few of the areas that needed caulk, missing metal, and an area in the rear that the metal was bent (hammer blows) and the drip edge was bent up, which he admitted to placing nails in the drip edge to "hold it down". When David showed Ricky the dented facia metal, he became angry and said "f**k this" and walked away, I showed the issues to David and he told Ricky to go ahead and replace the metal, but Ricky was very apprehensive about replacing that facia metal because they had placed nails into the drip edge and bent it up and there was no way of making that right without replacing the drip edge and the facia metal! So, the final "nail in the coffin", no pun intended was from them to give us $200 off - WOW after all the time I had to take off from work at over $400 per day and the issues to deal with! We took the $200 off due to the fact we didn't want any more damage to our home and to end this escapade! I would not do business with Klaus again and the reason I gave 2 stars as some things were done correclty - gutters were installed correclty and all the roof and flashing work was done well, but due to the problems encountered with the facia metal and soffit I would not use them again!

I just had my roof replaced a few days ago and everything seemed above board until the old shingles…read morewere removed!!! I had a bid around $10K for the roof replacement with a side note that an additional charge of $65 per board would be required if there was any damaged wood. I was told I need a whole new roof deck because there were 1/2" gaps between the existing roof deck, no mention of any damaged wood. It's now my understanding the 1/2" gaps are not uncommon. The additional charge was $3,750, which is a 38% upcharge to my bid. I don't understand how this is legal or ethical. Certainly, that kind of issue could have been identified prior to the day of installation with a simple attic inspection. Although the workmanship was great, this has left a sour impression for me. Unless you are roofing savvy, which I am not, these are the gotchas that can create a volatile situation. This type of last-minute upcharge is what give the contractor industry a bad name. Shame on you, Kraus Roofing!!!

Really great customer service and fast response…read more I left a message on their machine and was called back within 15-30 minutes. My questions were answered thoroughly, clearly and honestly. At the end of the conversation we decided it was not a good fit due to my time frame but I appreciated all their help and recommendations and will definitely seek their assistance on future projects due to the positive, thorough approach they took.

3 months ago I called for service, they called and said someone was on the way out to preform the…read morework- today they showed up. Company is a joke - the guys who showed up today spent 7 min doing the job. I called back and they sent two guys out to do the job correctly. While these guys were at my home 2 neighbours stopped by to say they had used these guys and they did a crap job. Five minutes later, I got another call from another neighbour on another block that said virtually the same thing. Do yourself a favour and stay far away as you can from these guys they absolutely stink the place up. I think they pray on the elderly not thinking that somebody's gonna get up on a ladder to check to see if they've actually cleaned the gutters or not. What a bunch of slugs.

We had ice dams whenever it snowed, but not leaks with rain. Since our roof was 22 years old, we…read moreknew we were approaching the end and would need a new rood soon. However, we did not want to ice dams that caused winter leaks ignored, especially since we were replacing the roof in the spring when snow would not be expected for another 8-10 months. Both the person who gave the bid and the supervisor of the work proposed the same solution. This made us feel comfortable that what they suggested might work. (Come back next winter!) The day they planned to replace the roof, rain was predicted. They let us know they would come the next day, unless rain was again predicted. They arrived at 7:20 with 8 workers and a supervisor. They finished at 2:30 pm. The roof looks great. We are the third house on our cul de sac to use Deer Park Roofers. We all are happy with their work.

I hired this company based off of a recommendation. They promised to handle the insurance claim…read moreEven having a special employee, Ben, who dealt with insurance. Had they had underquoted the original job and had to come back with more charges I was promised would be paid out by insurance. They never submitted the charges to insurance and are sending demand letters threatening to sue me over an unresolved balance that I was told " would be handled" 2 years ago after I had to do all the back and forth with insurance to discover that they never submitted it. Now the company is impossible to get in touch with. Nobody returns my calls or emails. Essentially ignoring my communication while threatening to sue me. Unacceptable and unprofessional. I do not recommend using this company if you plan to file through your insurance.

If you want good communication and follow-through from a roofer, these are your people. I had a…read morenew roof and gutter install due to wind/tree damage. It looks fantastic. Good work and professional attention to detail. Dario has been the one in charge of the work and also been diligent to communicate with the insurance company --and then to me-- as things have come up throughout the process. Very experienced when it comes to these things.

Quick response, professional and friendly representative and quick turnaround time on a full roof…read morereplacement.