One year after signing with Echo summit and I'm with a new property management company. If you like 100-200$/mo average expenses and your house fixed with hot glue then this is your company. read more

Oh, this place. The horror. The horror. Please, do not either rent from them or let them manage your home. I will say -- if you pay your rent on time, they do not bother you one bit. That's for sure. The move in is exorbitantly expensive ($50 move in fee? $800 pet deposit?,) and they couldn't care less that we needed things fixed, because it was all "cosmetic." Also - they do NOT do walk through's 4 times annually for the homeowner, as their website states -- it never happened once. They didn't care about the house at all or do one small bit of maintenance. There is also no point in using the maintenance fee portal. You're better off finding some way to get someone's email address and just asking that way. (Don't bother calling.) Last September, when the house had water draining down an interior wall, I immediately called them, knowing water damage can be a big problem. They said -- I'm not even kidding-- "It's probably just a one off. I don't know what to do." I had to tell them, "I would call the homeowner and make sure they're aware, and see if they want you to send someone. I would want to know if it was my house." Needless to say, no one came. The checkout process was THE WORST. I mean, it's like they could care less if you actually moved out or not. I told them on the 8th of January that we were giving notice, but could be out by the 31st if they'd like -- no dice, they said. You have to give 30 days notice. Fair enough, no problem. I understand that. I had to finally ask what the prorated rent was, tell them what our schedule was, and ask when they would do the walk through. I had to basically hold their hand through the whole thing, getting only monosyllabic responses back that made me have several follow up emails to make sure I was doing everything correctly. Branden showed up on the 5th, while we're moving out, since we have to the 8th, barked, "I thought you said you'd be out the 31st" and left and sat out in his car for a while. Um, I said I could be... why would I both pay rent through the 8th and not use the extra time to move? Why didn't you follow up if you were unsure? The communication is awful. They dinged us on every thing they could think of, despite having a professional maid service do the move out clean. And, they charged US a late fee for paying the prorated rent late, when I was the one who had to hunt them down to even get what it was supposed to be! They had people traipsing through our house to view it while we were trying to move and get our stuff together. We finally got our check and were glad to be done with it. I am highly, highly suspicious of these 5 star reviews. Be sure you check out all of the 1 star reviews that didn't make it on here, too. read more

I honestly wish I could give them 0 stars. They don't even deserve one. I feel like I have to kick and scream just to get a call back. I had a flood in my apartment while I was on a week vacation. It was everyone's septic coming up in my kitchen sink and got everywhere. I had to throw away all my towels and dishes since they were now ruined. The restoration crew had to put 3 fans and a dehumidifier in my apartment. That lasted one month which then ran my xcell bill up $80. Also ruined my carpet but that hasn't been changed out yet and now it's been 3 months since. It took 2 months to find out who was going to pay for all the mess. But they would tell me the owner doesn't want to pay anything so sucks to be you! You just have to deal with it till we can figure something out. I have sent my xcell bill with a lengthy letter to them via fax. I did receive my verification report that they received it also. I still have not gotten a response from Ellie. It has been a month since I sent that over. Needless to say, my experience with Echo Summit Properties has been horrible. They don't care at all and will not take any action to help out a renter who pays early every month. It's sad and pathetic. After failed attempts to get the property management to respond to take responsibility for the actions which we are still waiting for, we have decided to take other action. read more

They managed our property for three years. I am shocked to see all of these one star reviews. I never had one problem at all. All services advertised were provided, reasonable prices were charge for repairs that were actually done and done well and they found us wonderful renters. We felt well represented. read more

If you are looking to rent out your property and need a management company, absolutely do not use ECHO. We left our home to the care of ECHO Summit while we moved away for a couple years for my husband's work. Two sets of renters resided in our home over this time. The damages we were left with are beyond comprehension. Here's a fault of ECHO - they did not photograph anything for documentation before the first set of renters moved in, nor did they photograph or inspect anything before they moved out and the second family moved in. When we agreed and signed with ECHO we were assured that they do regular check-ups on the property, especially when doing any sort of repair or seasonal maintenance like changing the furnace filter or turning the swamp cooler on/off. Had they actually followed through we wouldn't have gotten notices from the City and County of Denver for junk like tables and chairs left out on the front lawn, the lawn not being mowed or a commercial truck being parked in front of the house. The also might have noticed the massive holes left in our walls, holes in doors, screens missing from windows and the extensive damage to our original hardwood floors. The damage to our wood floors is so great that it requires refinishing and in a bedroom total replacement. The linoleum flooring in our kitchen wasn't great, but it certainly didn't have cuts all across it or holes bigger than a quarter literally dug through it down to the subfloor. They might also have noticed that our built in over the range stainless steel microwave had it's touchscreen faceplate smashed in, the handle broken in half and off before a poor superglue job was completed to mend it, leaving superglue all over the stainless steel, which couldn't be cleaned off. ECHO also illicitness the "work" of poor contractors that do a horrible job of trying to "fix" anything, while charging outrageously for this claimed service. We were charged multiple times for repairs to our sprinkler system, only to return to find them inoperable. Bottom line, they do not vet the tenants they allow to rent the properties they manage. They do no diligence in trying to hold said renters accountable for damages done which are beyond the scope of normal wear and tear a home would endure. The costs of damages we are left with are in the thousands even though all the while we spent more money fixing what the tenants destroyed while they were residing in our home than we ever collected from rent. It took ECHO Summit 6 months to finalize our closing with them. We were finally able to get $500 from them for their mishandling of our property. Again, do not use ECHO Summit. read more

AVOID WORKING WITH THIS COMPANY! If you decide to have them manage your property or you rent from them, be prepared to make endless calls and be disappointed with the end result. In October 2012, my family relocated to the Denver area and spent a good amount of time looking for the right home for our family to rent for 2 years. We found a beautiful property near Southlands and were extremely excited about it. The property was originally listed with another company; however, their contract was to expire and the owner transferred the contract to Echo Summit the day after we found the home online. The current property manager transferred us to the new property manager at Echo Summit and we quickly provided a tour of the home the same day! We were ecstatic about the home and the initial experience with Echo Summit. We completed the application the same day and were ready to move in within week! From there, the experience with Echo Summit went downhill. When completing the rent agreement, we were not provided with the final numbers until 30 minutes prior to the meeting, for which we had to have a certified check. Upon arriving at the office, we waited for someone to acknowledge our presence in the office as no-one was to be found, which took 20 minutes. We completed the paperwork, received the keys, moved on and wrote off the negative experience. However, upon moving into the house, we found it had not been professionally cleaned and carpets were dirty. Both of these items were in our contract. It took over a week to have the carpets cleaned and the cleaner cancelled 3 times. I would not describe either as professional. The carpets were soaking wet. When the cleaner did arrive, she simply wiped off counters with a cloth. Floors weren't cleaned and neither were the bathrooms. Moving forward, when maintenance requests were submitted, it would take days for an acknowledgement or response from the company. No one ever answered the phone in the office and you must leave a message and pray someone will return the call. In the 20 months we lived in the home, we went the extra mile to ensure the home was well maintained inside and out as if it were our own home. Our contract stated Echo Summit would complete yard work such as fertilization, aeration and the sprinkler maintenance would be completed. Although we would receive notifications via email that someone would be coming, the yard was never fertilized or aerated by Echo Summit. It took 6 consecutive phone calls for someone to come out and turn on the sprinkler system in JULY! Our lease was up in June 2014 and the owner decided to place the house on the market, which provided incentive to turn on the sprinklers in May 2014. Although the system was turned on, it did not function and it took 3 weeks and 4 requests for the simple part to be replaced. We went above and beyond to assist the owner and property manager in preparing the home for market and showing the home. The property manager and owner appreciated our efforts and acknowledged how well we had maintained the home. The home sold in 3 days and closed less than a week after our move out. We had arranged for our rent payments to be automatically withdrawn from our checking account on a monthly basis. The last month of our lease was pro-rated for 9 days; however, no one at Echo Summit could provide us with the final payment amount after multiple requests in writing and via phone messages. In writing, we requested the automatic payment to be cancelled for our last month's payment and cancelled it through the online system as well. However, the payment began automatically processing. We were told they couldn't do anything to stop the payment and the overpayment would be returned along with our security deposit. This was unacceptable so my husband had a stop payment placed on the last payment. Since no one could provide us with the prorated payment amount, we paid half of our rent via a certified check on time. We expected our security deposit and overpayment to be returned in a timely fashion since there weren't any issues upon move-out and the house closed less than a week later. However, Echo Summit took their time to return our deposit and sat on the money. When our security deposit was finally returned, we were charged a $75 NSF fee for the last month's payment because of the online stop payment. Although Echo Summit wasn't penalized by their bank, they penalized us for stopping the payment and over paying them via certified check. Echo Summit refused to refund the $75 fee. The issues never stemmed from the home itself, but from the property management company, Echo Summit, in which the homeowner entrusted the home. As an owner, I would be extremely disappointed by the management of the property. As a renter, I am appalled by the lack of responsiveness, professionalism and general lack of care for the homes, tenants or owners by the staff at Echo Summit. read more

I lived at a property managed by Echo-Summit for a year. They were impossible to get ahold of. I never left a message and had anyone return my call, even when I was trying to pay my rent. I wouldn't believe that they actually had receptionists except that I have been to the office and seen them with my own two eyes. If you need maintance on anything your better off praying it fixes itself because they will never respond. The property managers I had delt with are some of the rudest people I have ever had the displeasure of meeting. They treat their tenants like crooks. They will leave letters on your door stating there will be a walk through then barge right in, without even knocking. As woman that lived by myself I had major issues with this! The online rent payment was a nightmare! and God forbid something goes wrong with it because you will be up to your eyeballs in late fees and be threatened with eviction within THREE DAYS!! It's a pity because the place was great. Awesome location, wonderful neighbors... read more

Echo Summit has been managing (or not managing) our property for the past two years. They have been able to find tenants which is the reason they get one star, though I am not sure Yelp has the option of zero stars. They advertise that they offer great communication and plenty of inspections to assure that your property is well-cared for. In reality, the only communication that we received was in the form of work orders for items that needed to be repaired. Then came the biggest disappointment: when we decided that we would end our contract with Echo Summit and sell our property, they transferred over the current tenant's deposit to us and they were done with us. They have no record on file of our last inspection. No video inspections in their system of our property (though they advertise that this is part of their services). They didn't even send us our keys! Now we are facing a close out walk through with the current tenant without any information about the state the property was in before he moved in. Echo Summit's response to not fulfilling their contract with us: "have your lawyer get in touch with our legal department." My understanding from the current tenant is that he had to demand some things be repaired before he would move in. His list of demands: re-clean the carpets (which were apparently filthy), re-clean the condo itself (sounds as though there was dried food stuck to things and other unacceptable conditions), replace a piece of burnt carpeting, repair broken blinds, fix the broken dryer, etc. Needless to say I am very concerned about how the property will look when we do the walk through. I wish I had known what I was getting myself into when I entrusted my property to Echo Summit. I would strongly suggest that others do not use their services. read more

These guys deserve 0 stars. Absolutely HORRIBLE. I have used them for property management for a year and a half, and have had 6 different property managers. I have not once been notified that someone is leaving...I just get bounceback emails, then call and get no response. My tennant has dealt with the same issue. He never gets a response when he calls them. When you do get in touch with someone, they are rude and clueless. It is a total waste of money for me to be using them each month. As soon as the current lease with my tennant is up, I will be canceling services with them immediately. read more

Rented for 15 mths with Echo Summit and am glad to be done with them. Property manager turned over at least 3 times in the first few months of renting with them, including the property manager that was supposed to meet us with the keys when moving in. Moved here from out of state and called while driving cross-country to confirm the date/time we'd be meeting him, only to find that his voicemail was full and the property had not yet been re-assigned. They additionally tried to get us to pay 3 mths of water bills and late fees from the previous tenant unless we wanted our water service terminated (which we refused to do). And for the month prior to moving out, be aware that they will trapse people through your place at an alarming rate. Luckily, my spouse works from home so we didn't have to worry much about items being stolen but it was quite disruptive. We weren't terminating our lease early and had paid full rent for that month... seemed unreasonable to us. And don't worry they'll barge right through even if you have a toddler napping in the afternoon. Maybe this is typical for Colorado but I've never rented a place where they brought people through prior to having moved out. Over the course of a year, never was able to get someone to answer the phone - email with them was moderately successful. Rent at your own risk! read more

I've lived at an apartment managed by Echo Summit for three years and it has been a NIGHTMARE. Here are ONLY SOME of the issues we've had: When we first moved in: -Window in large bedroom would not open, Lock on front door would not work, Plumbing issues- sink in kitchen and big bedroom were leaking and flooding the cabinets below, Apartment was not very clean Property Management Issues: -At one point we couldn't pay our rent online, and when we called to ask about it they said the apartment was being sold and that they don't manage our apartment anymore. The next day they told us that they got our apartment confused with a different one. -Someone came in to show our apartment and we were not notified at all that they were coming- we also had reached out about resigning prior to this incident and hadn't heard back so we were confused and upset about the intrusion (I had gotten out of the shower just as they had walked in..talk about invasion of privacy). I emailed our manager Shenia (who either fired or quit) on 7/18 voicing my concern about the visit, and asked if they were showing the place without telling us, and did not receive an email back, but received a call instead the following week apologizing and telling us that they entered the wrong apartment. -Put in a maintenance request for the air conditioner in both rooms in early August, did not hear back until someone from RKMI came out in late September, but it was not fixed. Followed up about it, and was not given a direct answer. -Reached out on 10/23/15 that the heating in the big bedroom didn't work (email attached) no immediate response and no one came out to look at it until November (email attached). MORE THAN TWO MONTHS PASSED WITH NO HEAT IN THE WINTER- FINALLY THEY BROUGHT A SMALL SPACE HEATER. (as if that helped when it's below 0 degrees outside) -Have had several issues with washer and dryer. -Put in a maintenance request for the air conditioner in both rooms in early August, did not hear back until someone from RKMI came out in late September, but it was not fixed. Followed up about it, and was not given a direct answer. -If you forget to pay rent, the only way to pay it is to physically drive their office in Greenwood Village and drop off a cashiers check. This is an hour of driving...they aren't able to do it over the phone... -Our property manager Shenia Ivey left or was fired and we were not informed...were emailing several weeks before we were notified she was no longer with the company. -We reached out to Shenia mid-July about the re-lease process, and we didn't hear back until mid-August. -My new roomate sent an email on 9/11/15 asking about next steps after the online application process and never heard back. She also asked about an online link to make rent payments (her portal account would not work for several days) and did not hear back. We finally got a response on 9/29/15: "The portal is a luxury and not a necessity. We do not control it in any way shape or form. If need be your roommate could bring in her portion of rent here to the office. Let's be proactive here." Wow that last part WAS SO UNPROFESSIONAL!!!! -Laundry room one glass door was shattered when it was opened- put in a maintenance request to fix it and the replacement cost for one door was $300 out of our pocket with an online fee of $17, which seems excessive. The list goes on... STAY AWAY FROM ECHO SUMMIT!!! read more

Echo Summit is full of penny-pinching thieves. They tout that they complete annual inspections, but fail to mention that it costs $50 PER UNIT. They charge large amounts of money to do menial tasks ($65 to change a lock, $345 to paint a unit, etc.) and that doesn't include materials. They recently charged me $690 to move an evicted tenant's belongings to the curb. With the help of a police officer.That didn't include the actual eviction processing fee (a standard $276). And when you want to bring in your own contractor, they make them jump through so many hoops that the contractor no longer wishes to work with you and gives up. Why should it cost $1,000 to turn a 650 square foot unit (basic paint and carpet only) after a tenant moves out??? The monthly statements are nearly impossible to follow, making it difficult to keep track of what they are charging you. On top of all this, most of the staff seem nearly illiterate, seemingly unable to put together coherent sentences with correct punctuation. If you choose to go with them, be sure you are making money on your property hand over fist because you will hand over most of it to them. read more

Echo Summit now GKHouses gave $600 of our security deposit to the homeowner for a door replacement. When we moved in there was a pet door on the back door and the homeowner charged us for 'damage' and replacement. Echo Summit said we should have noted it on the move in (why would we?). The homeowner did not replace the door, the original door is still there. We live in another state now and they ignored our complaint, so they stole $600 from us. I wonder how many times this will happen again. read more

I would not recommend this company for property management. The time we had our property there they had 3 different managers on our property they have a high turnover they don't communicate back with you in a timely manner they put the wrong client in our place got to go through it nasty eviction then actually got them evicted they gave us the wrong keys I don't recommend this company please take the time this plenty of other property management companies out there don't waste your time with this company thank you. read more

I feel like I am not working with the same company when I read these negative comments! Echo Summit has managed my property for several years now and I have been more than pleased every step of the way. After a brief and torturous period of trying to manage my rental myself, I quickly realized that I was not landlord material and turned the property over to Echo Summit. They keep my property in good repair, notify me promptly when things need to be fixed and take care of the problems with my approval. They find quality renters, take care of the details and send me monthly reports detailing income and expense. They are professional, efficient and as communicative as they need to be. I'm happy!!! read more

Echo Summit has been a headache from the initial application. After being moved across the country for work, my husband and I reached out to Echo about a property they had listed. We were on a tight timeline to secure a house (less than 2 weeks) so we submitted everything (applications, two $50 application fees, proof of income, and identification) extremely quickly. After two days, we hadn't heard anything from the company. My husband called to inquire and a snarky lady told him 'he would have to submit an application before he would be allowed to speak to a leasing agent.' She hung up before he was able to explain that our applications and all documentation had been submitted. After another day, we reached out via email. 48 hours later, we received a standard form email telling us that the property we inquired about was still available and we should submit applications. We responded with an email that we had submitted applications nearly 5 days ago at this point. After several more unanswered messages and emails, we called our bank and put a stop payment on both application fees. I wish we would have read these reviews before engaging with this company. Terrible communication, terrible business practice, and they pushed away potentially great renters. Avoid if possible. read more

Echo Summit is a horrible company and should be avoided at all costs. They're horrible for landlords and , based on the other reviews, horrible for tenants. We hired Echo Summit to manage three rental properties and they messed up every aspect. Rents were not collected on time or remitted to us on time or for the correct amounts. They inexplicably used direct deposit for 75% of the rent and mailed us a physical check for the remain - in Europe. (Whole lot of good it did us to have a check in our hands.) They were rude and unresponsive to our tenants and one threatened to move out because of them (and I hardly blame her). They NEVER returned our phone calls and only replied to e-mails when we included the sales guy and the VP of operations. They didn't start - let alone complete - any project or maintenance for any of the properties. The turnover was astounding and they never communicated to us when a property manager left. This is a horrible company that should not be in business. Stay away from them. read more

My relationship as a rentor w/this company got off to a rough start, I'll be the first to admit, I leaned heavily on the weight of negative reviews. After a month of rough patches, the company made things right with me, improved communication and response time. I recently moved out of the rental, my lease was over and the process was fairly smooth. I did my part, honored my lease, paid my rent on time and returned the house in better condition than it was given to me in and in just over two weeks of turning in my keys, I have received my full deposit back (less a rekey fee that is higher than it really should be). Randy was my property manager at the latter part of my lease and he was great. He made himself available to do a pre move-out walkthrough and was very responsive to all my email. read more

I wish I could give Echo Summit even a single star when it comes to my experience with them as a property management company. However, through my experience with them through the entire duration that they held my listing, I can't justify it. Echo Summit held the listing to rent my upscale neighborhood home in the central Denver corridor for over 4 months, after I accepted an out of state assignment. I incurred several hundred dollars of unnecessary "upkeep" and "cleaning" expenses to further clean a house that was left spotless upon my move out. Additionally, my vacant property incurred a bill for water consumption of over 12000 gallons in a single month, nearly 4 times the average consumption of a single person's 1 month usage. And the property was VACANT. Because I'm close friends with the next door neighbors of the property, I was also informed of several details that I never would have otherwise known. This included both late shows and no shows by Echo Summit to show the property to (frustrated) prospective tenants. Additionally, I was informed of a situation when the Echo Summit employee lost the only key to the property, and in so doing forced rescheduled showing appointments. After numerous issues, and 4 months of an unsuccessful listing, I terminated the contract with my house still vacant, and me left with a several hundred dollar invoice to pay. I re-listed the property with an amazing woman, and within three days, she had three qualified, credit perfect tenants for me to choose from. Happy to provide her contact info. My review of Echo Summit? 0 Stars! read more

I am not surprised echo summit hasn't one good review and here's mine to add to their terrible record. In the old days, echo summit was good service, but it definitely wen't way down beginning around 2010. I employed them for two rental properties and finally fired them after continual terrible customer service and blatant lying. I'm definitely following up with the BBB and Consumer Protection Agency, and a few others. Why???? Because they actually stole money by suggesting they fixed something in the unit and charged me to do so but never did. They wouldn't allow me to inspect my units due to privacy for the tenants. When I spoke with Ellie last, and shared with her my concerns; one being that the screens replaced by their maintenance guy (Brandon I think) was measured from the inside of the window, so the screens all have an open side, she said it had been a year and wouldn't replace them....as if they shrunk or something. I told her I received the unit back in worse condition than when they took management of it, SHE LAUGHED. There were at least four items they said they repaired and charged for but didn't complete the work. This is a breach of contract and flat out fraud. I would not recommend them at all....MOVE ON to another. Eric N read more

I'm also a little surprised that there are the negative reviews on Echo Summit. I have recently purchased an investment property and was looking for a PM to manage it since I live out of state. I've looked at various management companies around the Denver area but ended up going with Echo because of the positive feedbacks I received from friends. Here is my experience so far with Echo Summit as a property manager: Initial Consultation: I spoke with Scott Lukes and I thought he was very good. He was familiar with pretty much the whole Denver area and the going rental rates in my neighborhood. I trusted his advice and the rate we end up renting the property for was slightly ahead of my initial projections. Property Inspection: Scott and the team did an excellent job at inspecting the property to make sure it was up to code, and more importantly, for the safety of the tenants before the property went on the market. There were a few things I needed to get fix but the experience was painless as I contracted the work out to someone else. Marketing: I'm not sure who they used to market the property but I saw it on Zillow, Rentals.com, and various other sites. I thought they did a great job at marketing the property, and within a month, the house was under contract. So far, I'm extremely pleased with Echo Summit. Since I live out of state and busy with work I don't have a lot of time to manage the property. I can just leave it to Echo Summit and they take care of everything. I will be looking to purchase another property in the near future and I will definitely have Echo Summit manage it. read more

DO NOT USE THIS COMPANY!!!! They are the WORST! I rented for a year and it was a nightmare- they never transferred over the Parker water bill to me so twice my water was shut off- I never even received a bill either time. And guess who paid for those $75 each fines? Not Echo summit! I made repairs to the shower because their repair person never contacted me after I submitted the urgent request for maintenance- and was never reimbursed for that expense. I was forced to pay for the dead grass that was there when I moved in (totally on the walk-in inspection sheet) and the damaged floors (also totally on the walk-in inspection sheet) and I had to buy new smoke/CO detectors for some unknown reason. This company will not respond to my requests for a resolution- they totally do not care. Real nice. This place treated me like I was a piece of trash. NEVER USE THIS COMPANY! Christine Belin was my property manager and she SUCKED! read more

This company is one of the worst you could ever ask to rent from. They will not answer emails or phone calls, complete maintenance issues in a timely fashion, show up to sign a new lease or provide any type of service to their tenants. Our building has gone without hot water on three separate occasions lasting for up to a week, our washer and dryer have both broke and taken several weeks to be replaced with an old replacement pulled from storage. I would highly recommend seeking out alternatives to rent or purchase any type of property from this company. The worst experience I have had renting in the last 15 years. read more

I found the staff here extremely helpful and incredibly nice. As a renter, they are commited to making sure you feel at home in your new residence. read more

I fired this company 5 years ago. Interesting to read that the reviews are still horrible.

Thanks again Echo Summit! Great people and great service. I will be recommending to others.

Solid group who have been able to find great renters for my property. Thank you.

I honestly couldn't believe that one company could have so many reviews and couldn't get past a 1 star rating?! After having dealings with them now I understand why! If you look at them sideways they think you are threatening them. They must have to deal with a lot of angry people. I wonder how many times they are sued every month? Unscrupulous is the word that comes to mind when thinking of Echo Summit. Maybe sleezy? Hopefully you are reading this BEFORE you conduct business with them and not like my stupid self who did my checking after it was too late! They know the laws and know how to manipulate them in their favor. PLEASE know the laws going in so you don't miss any deadlines of know how to protect yourself. Good luck if you decide to move forward with them... read more

It's a tough industry. As the manager your are the bad guy. Always. The investor is never happy and the tenant is never happy. I know they try hard. I know sometimes they drop the ball. All in all, they do a good job. read more

Echo Summit has managed the leasing of our town home for close to three years now and my primary contact, Dave Imes, from the beginning to as late as yesterday has provided the best service and assistance anyone home owner could ask for. Echo Summit does all the marketing, the tenant screenings, collection of rent, maintenance management and even special requests. We have had the same marvelous renter for the entire time and when I did a scheduled walk- through of the property ( which used to be our primary residence before moving overseas for a few years) I was thrilled with the care and special attention the tenant has given our property. Because I have never heard a complaint from our tenant, I am certain he too is pleased with Echo Summit. Being 6000 miles away and knowing our home is in good hands with Echo Summit and Dave Imes, well it is priceless. I have and will continue to recommend Echo Summit to friends and family. read more

We lived in one of their rental houses for 3 years. Never had an issue. They responded to every request (we didn't have many). They did their yearly inspections, called us 24 hours before to let us know of any upcoming visits. The office staff always called us back or sent us an email. We truly never had one issue while living there for 3 years. When we moved out, we knew it would take up to 60 days to receive our security deposit back (it was stated in the contract), they also sent over a reminder form of what we needed to do before leaving. I would have no issue using them again. read more

ECHO SUMMIT DOES NOT DESERVE ANY NUMBER OTHER THAN 0! They "managed" our rental property in Denver and when the last renter DESTROYED our house, they took no responsibility for it. They boast "typically 12 physical drive-by's and internal presence 4 times per year" on their website to ensure the property is being maintained. NO WAY that happened. The renter added fuses to the fuse box, added outlets to the exterior of the home(totally against code and damaging the back exterior wall), installed a fan on the back deck, tiled over vintage counter tops on kitchen, filled doggie door with expanding foam and boarded it up(ruining the door), large planter boxes installed in the back yard(filled with weeds), granite bar built in the back yard, damaging the patio, microwave, refrigerator, stove/oven destroyed, painted rooms without permission, smoking(both cigarettes and marijuana inside the house), just to name a few. And let's not forget he was growing pot in our basement -ALL WITHOUT PERMISSION AND KNOWLEDGE OF THE OWNERS - US!!!!!! Ellie Reimer, (President of Echo Summit) at first was supportive and willing to work with us. Then she just cut us off and refused to take any ownership for her company's total lack of doing their job. Then, when we terminated our contract with them, they REFUSED to give us all of the "DETAILED OWNER REPORTS" from the years that my husband and I PAID them to watch over our house - They are by far the WORST. read more

Worst company to deal with! They enter your home without proper notice, they don't follow contractual obligations written in the lease, they never answer or return phone calls and no one is ever in the office. I've been a tenant for 2 years, they keep following an old lease from 2013, we never got a new lease to sign despite all of our phone calls and emails but now, all of a sudden, a new lease shows up due on February 1st or we have to vacate eventhough the aforementioned old lease isn't up until August and the new lease they need signed would increase our rent by $200 which put our unit over market value of units in the same building. This company is a joke and a scam. Do not, I repeat, do not ever sign a lease with these crooks. Too bad I can't leave zero or negative stars, 1 star is too many. read more

Staff is rude, and rarely return calls or e-mails. They treat their renters like dirt, because they know people are really desperate for places to live right now, and feel like they can get away with murder. And the tone they use when they need to do a property walkthrough for whatever reason, it seems as if they are tossing the cells in a prison looking for contraband.They knew since last fall that the sprinkler system needed repair before working correctly the following spring. I e-mailed them in May asking when someone would be by to turn on sprinklers and for maintenance. Was told they are really behind, and it wouldn't be until July that someone would be in contact with us. The company they outsourced the sprinkler repair work to, was pleasant, professional, and responsive to calls and e-mails. Maybe they should go into the property management business, because Echo Summit, obviously does not care about their renters, or the owners of the properties. I'd really like to know what they are charging owners versus how much it actually cost, or whether Echo Summit completed the work at all. From the other 1 star reviews on here, it seems the owners were overcharged, and/or the work was never done/done shabbily. It sounds like we might as well kiss our deposit goodbye from the trouble other people have had getting their full deposit back. We were also charged a $75.00 late fee because somehow after paying rent, we left a .38 cent balance, and after numerous calls and e-mails, we never did get any resolution for this. Other places thank you for being a renter, by doing nice little things. One place gave me a paper shredder for renewing my lease, and something else another time. Not Echo Summit. They will take and take until you have no more to give. read more

I have lived on wonderful cul-de-sac for thirty five years. Then someone bought a home here and hired Echo Summit Proprty Management to manage the property. What was once a nice ranch home with a decent yard is now a dilapidated, weed infested wreck. There is no longer a backyard, only five foot high sticker weeds. They rent to low life's who don't care about being good neighbors, don't pay the rent and eventually get evicted. I can only imagine what shape the inside is in. read more

Like the many reviews before me, it pains me to give Echo Summit the required 1 star.. If you haven't signed a lease with them yet, look at other properties with other companies. If you have signed a lease with Echo Summit, my condolences. The lease you signed is worded where they have made sure they come out on top financially and legally, no matter what the circumstances. Echo has found the loop holes. The lease you signed has fees you agreed to pay with your security deposit when you move out. If you get any of your security deposit back, consider yourself lucky. You can send a demand letter indicating your intent to sue, in hopes they will return a portion back to you. However, if it's in the lease and you signed it, it's pants down, no lube for you. When you signed the lease, you agreed to allow Echo Summit to show the place before you move out. You have the right to be home during the time they are showing the place. Be friendly and let the potential renters every negitive experience with your neighbors, noise levels, with the rental, and Echo Summit while living there. Be factual but informative. No need to make up stuff. read more

They don't deserve a star! We moved in last August - 2017 and nothing but BS with this company. Furnace was suppose to be inspected in Oct 2017, it's May 2018. Still waiting. We received an email from Purple Plier Home Service to do an annual inspection when we were in the house under 5 months. They guy took pictures of our bed, our curtains and living room. He didn't inspect anything! I emailed Echo to understand why they didn't contact us since I didn't find out about this "inspection" until the guy showed up. Still waiting for electrical and plumbing to be fixed. So many other issues they won't fix. They have a LEGAL obligation to ensure tenants are provided a safe and habitable environment. Best advise - AVOID RENTING /WORKING WITH ECHO in COLORADO!!!! read more

This company was hired to manage our home while we worked out of state. I was very dissatisfied withe the entire company. The tenant was a con artist... stopped paying rent soon after moving in. The owner was full of excuses for not living up to the standards promised. read more

Run! There is NO communication whatsoever with this company and they are very unprofessional. They don't respond to phone calls, voicemails, or e-mails. Every time we put in a work order, our work orders had gone unanswered for weeks and months at a time. When they do send a vendor out the work is sloppy and the worker is almost always unprofessional and RUDE!! Don't expect any good quality work or for things to be done in a timely manner. However, if you pay your rent on time they are sure to leave you alone and not bother you. Just don't expect them to "manage" anything in return. read more

I used this company because Echo Summit previously managed one of my properties. This was a mistake! The management company marked the wrong box for who is paying the water bill and trash pick up. Well, in the city of Denver there is no fee for trash pick up. The contract says that the owner will pay the water bill for the tenant. When I called and asked why this was they stated that this was a mistake and the gk houses will pay the water bill. Well, this never happened, every month the water bill is deducted from the owner's draw. In addition, I received an email stating that they need a W9 which is no problem. The email stated that the owner's draw will be withheld until they received the document. Threatening to withhold monies due to the customer is beyond unprofessional. It is now the 17th of January and no monies have been deposited although the tenant paid on January 1st. If you use this company CHECK your contract! Better yet, avoid this unprofessional company and save yourself the headache. I think it's time to hire a lawyer! I refuse to be bullied and ripped off. read more