I had a great experience with this shop and wouldn't hesitate to recommend them.
My repair wasn't a major collision job, but from the beginning Andy and the team treated me like a valued customer. They took the time to explain exactly what was damaged, showed me the broken parts, and walked me through my repair options without ever making me feel pressured into spending more money than necessary.
What impressed me most was their transparency. They showed me the replacement part when it arrived, let me see the work that needed to be done, and explained everything in a way that was easy to understand. Their communication was excellent throughout the entire process, and I always knew what was happening with my car.
As someone who doesn't work in the auto repair industry, I especially appreciated that they never talked down to me or made me feel like they were taking advantage of my lack of technical knowledge. They treated my questions with respect and made sure I understood my options.
The workmanship was excellent, the repair was completed on time, and the price was fair. When we discussed the cosmetic damage from my scrape, they didn't try to sell me the most expensive repair. Instead, they gave me honest advice about the pros and cons of different approaches and recommended preserving my original door rather than replacing it.
Finding an honest auto body shop you can trust isn't easy, but this is one I would absolutely return to. Their transparency, fair pricing, quality workmanship, and outstanding customer service really stood out. Thank you, Andy, for making what could have been a stressful experience so much easier. read more