Ridiculous quote of over $5k for replacing a window/wall unit. There was no electrical to run or…read moreupgrade, it was already in place with the current unit. I found a name brand unit with more btus for $700 at Lowes. Bill's told me before they submitted the quote that if I found a unit they would quote the labor if I chose to go that route. When I told them I had a unit and asked for a quote they said they're booked for 3 weeks and I might want to call someone else. Wow...great sales work there. It earned you this review...do better.

Great service always helpful. Fix whatever we need very responsive reasonable priceread more

I'd give them five stars but they admitted they didn't know if the repair/cleaning they did would…read moreactually help. They were polite, office was slow to respond, and their quote was well drawn up and easy to understand. I'd recommend them and will use them again in the future.

We tried desperately to get this company to come out and empty our septic for just over 8 weeks…read more They continuously rescheduled with us over and over. Stating that drivers didn't show up for work and or were behind on their schedule. Maybe others will have better luck than us.

Excellent Job done by Griffen Plumbing & Heating! They are fast and they do detailed work. I highly…read morerecommend them.

My Father in law is 94 yers old and was having trouble lighting his hot water heater. A technician…read morecame over today and said he needed $3000 to replace the tank. How do these people sleep at night! May karma bite you!

Purchased a significant amount of equipment through NEW from Warsaw, IN. When Church bought NEW, I…read morewas told they would honor everything from NEW. When I was ready to turn on my new equipment, the steam humidifier was not functioning. When I called to have it serviced, I was told they would not honor the promises made and that I was no longer in their service area. One star because zero isn't an option.

Would not use anyone else in the past 5 years since we bought our house. Scott R is knowledgeable,…read moredependable, and reliable. The office is quick to return calls and very pleasant to work with. Would not call anyone else.

Why say its $145 to come out if its minimum $300 no matter if they leave in 5 mins. Why not say…read more$300 for the 1st hour and then whatever your rate is after that 1st hour? I complained and they dropped to $255 but still not upfront in my eyes. They said the $255 was the price had it not been after hours. intitially I asked how much to come out and take a look. Was told $145 since it was after hours which is fair. Then the bill was over $300 for 5 mins of work. No parts were replaced or anything just a flipped switch. most companies that simple of a thing would have been included in the $145 service charge. If they would have spent half an hour putting a new valve on or something the 1hour labor charge would have been justifiably. They are nice on the phone and nice when they show up but when it comes to the bill I hope people can learn from this.

Don't call these guys.. They won't come to fox it they will just try to sell you on other work…read more. Unprofessional.. Trust me don't care a out helping you only charging you 10x more..

From the owner: Mr. Rooter® Plumbing provides quality plumbing services in Warsaw and surrounding areas. With 200+…read morelocations and 50+ years in the business, Mr. Rooter is a name you can trust. If you are looking for a plumber near Warsaw, you are in good hands with Mr. Rooter. Whether you are experiencing a sewer backup, leaking or frozen pipes, clogged drains, or you have no hot water and need water heater repair; you can count on us for prompt, reliable service. Call Mr. Rooter today for transparent prices and convenient scheduling.

Denzel was awesome. Not like the last person we had. He was professional. The service was awesome.read more

Scamming senior and the sick. Set up a rental of water softener for my sick brother by putting it…read morein my parents name. Rental agreement is 10 years and you never own the water softener. Jeremy Young Took advantage of seniors convinced them it was a service plan. Brother died 1 year later and now the home is being sold, but now the senior parents have to pay off a scam rental, then pay for a new water softener to get the house sold on top of it.

Josh and his crew (2) came on a cold rainy day and were so nice. They had the job all planned out…read more,even got on the roof in the rain. They were all working together and did a 5 star job ! Although I would have re scheduled for a better weather day Thanks guys !

Had to hire a 'competitor' to find and fix the issue, when 2 of their 'professionals' messed…read morearound with my furnace. Never again will they work on my equipment.