I was the first one of my friend group to find a property that is owned by this company. The agent…read morewe were presented with is Leah and my friend and I toured the first side of 6 bedrooms. Leah was really helpful and kind which is rare especially when you learn about how bad other property managers are in the same area as this property. Leah was really patient with us as we tried really hard to find other girls to join our house but it always fell through with some of these girls. Leah recommended the 4 bedroom side to us and even went out of her way to show that side of the house to 2 of the girls since I was really busy with a final for a class. Leah has been nothing but kind and respectful. She wasn't up our butts about paying for the deposit and she was really understanding when we had an issue with finding people. I'm glad this company took over for the property that we found instead of the prior one due to how it feels so frat like and how the property management is changing it. I highly recommend this company if you're looking for a place and heard bad things about other property management.

Extremely disappointing and unprofessional experience. We traveled from California to Pennsylvania…read morespecifically to find a home and had a very limited window to tour properties. This company confirmed our townhome showing multiple times, including the day of the appointment, only to cancel via text five hours before our scheduled tour because the property was "no longer available." There was no phone call, no meaningful explanation, and no attempt to offer another available property. Had we been notified sooner, we could have scheduled another showing instead of losing valuable time during a short relocation trip. This showed a complete lack of consideration for our time and left us with very little confidence in how this company conducts business. Based on our experience, we would not recommend them.

3 Rivers Property Management can suck an egg…read more I was hoping to schedule a tour of one of their properties through Zillow. I actually really liked the property too. But like other reviews have said, they were completely unresponsive. That's right, even when they have the potential to gain your business and some of your dollars, they completely ignore you. When I tried to call to get in touch with an agent to set up a tour, I was directed to an automated system called Rently? Typed the property number into my keypad and all I got was a robot's description of the property, which is already listed on Zillow. Guess they were all on vacation or too scared to pick up the phone. Heh. Needless to say, I'll be reporting 3 Rivers to the BBB too!

Really terrible company. I was renting an apartment at 1190 Forest Avenue in South Park for 2…read moreyears. When I complained about the people upstairs fighting every night and now allowing me to sleep I was refused being able to sign a lease and basically forced out. They stopped responding to me emails, text messages and phone calls. I would then call the real landlord, Lynn Thomas and IVOR L THOMAS REVOCABLE TRUST (Through Lynn Thomas) and was told to contact the Management Company. Neither would help me with several repairs. whoever looks at this property beware and if you are in fact going to look at apartment #2 don't expect to sleep!!!

Katie is a genuine professional that truly understands her buyer's needs. She is extremely…read morethoughtful and accommodating throughout the entire process -and more! With expert knowledge of the market she serves, she is quick to hone in on a client's requirements which makes for an extremely successful purchasing process.   For first time home buyers, she clearly communicated all pertinent information in a timely and easy-to-understand manner and was always readily available for open houses and questions as they arose. She advocated on our behalf with our best interests in mind. The coordination of the inspections, paperwork and final closing process were a breeze - with everything being well-prepared and executed on time.   I can't stress enough the gratitude we have for Katie being such a strong advocate through what can be a trying, stressful and difficult time. Our closing went smoothly, and we have her directly to thank. We highly recommend her services and won't hesitate to utilize her for any needs in the future.

Katie and Steve were an awesome duo to work with. They helped us purchase property to build a house…read moreon. They seamlessly handled any issues that arose. Katie handled the paperwork and logistics. Steve was hands on, meeting us at the land and making necessary calls etc. Once our new house is built they will be on call to sell our current house/land. This team is responsive, professional, efficient and diligent. We can't thank them enough for their hard work and making this process so easy.

Although this company has many apartments in convenient locations, I would strongly recommend…read morethinking twice before applying. In my experience, once you submit the application and pay the required fees and security deposit, you have very little flexibility if you change your mind. I was told that the security deposit would not be refunded if I decided to withdraw the application. This can be a significant concern if you are still unsure whether the apartment is truly the right fit for you. My advice: be absolutely certain before submitting an application or paying a security deposit. If you have any personal or family circumstances that could potentially change your plans, or if you are not completely satisfied with the apartment, make sure you fully understand their refund and cancellation policies beforehand. Unfortunately, I also found the level of professionalism and helpfulness to be very disappointing after the application was submitted. The experience before applying was very different from the experience afterward. In my case, the customer service became extremely frustrating once I was already committed to the application. Another major concern is the true cost of living in these apartments. The monthly rent may initially appear reasonable, but the actual cost can be significantly higher once utilities and additional charges are included. Everything, including heating and the stove, is powered by electricity. During the winter, the electric bill can be shockingly high, making the apartment much more expensive than the advertised rent might suggest. There were also additional charges that I did not fully anticipate when initially considering the apartment. The maintenance experience was another major disappointment. In my experience, the maintenance team was extremely inflexible and unprofessional. Be very careful about authorizing repairs, and make sure you clearly understand what work is being performed and who is responsible for the cost before anything is done. I was concerned about being charged for issues that I did not cause. These are older buildings, so maintenance issues are bound to happen from time to time. That makes responsive, transparent, and professional maintenance even more important. Unfortunately, that was not my experience. I am giving two stars primarily because the properties are located in convenient areas. However, a convenient location does not make up for poor customer service, high utility costs, unexpected charges, and a frustrating maintenance experience. If you're considering one of their apartments, do your homework before signing anything. Ask detailed questions about every fee, utility, maintenance policy, and potential charge. Carefully review the application, lease, refund, and cancellation policies before submitting an application or paying any deposit. Don't make your decision based solely on the advertised monthly rent. Make sure you understand the true monthly cost and what you could potentially be responsible for paying.

Do not rent from Lobos Management unless you want to pay exorbitant rent with additional outrageous…read morefees for a subpar living experience. I moved to Pittsburgh from another state and rented a studio apartment sight-unseen. I based this decision on the listed rent and the location of the building. The leasing agents perform shoddy service across the board. The very first one was the most obsessed with my current credit score and didn't care if I could pay a whole year's rent in advance. (I understand now this is because the monthly expenses fluctuate due to their inability to provide upfront information on the actual cost of renting.) Where to start? I have some documentation (see photos below) of the ways in which Lobos is the worst leasing company in Pittsburgh. It's a shame because they're everywhere in the city. I can recognize their rental signs, and it pains me to realize that there might not be that much choice for folks, but please weigh your options and avoid if possible. 1. Undisclosed fees, added costs - My base rent went higher than I had anticipated mostly because of the high monthly water/sewer fee. I did not pay with a credit or debit card, but that would have cost me 2.99% fee. I unfortunately paid for a laundry card since the leasing agent with whom I signed my initial paperwork pressured me into this; turns out, the washers were cash only in my building. Lobos told me that the laundry cards for non-refundable, so I lost $35. I paid $125 for offstreet parking monthly. No one else in my building used this, so I'm not quite sure why the fee was so high. The monthly water bill fluctuated month-to-month, but the photo below shows an "average." 2. No quiet enjoyment - If you're looking for a place that allows you to rent and enjoy peace and quiet, Lobos is not it. They will announce spot checks out of the blue (called "inspections") where it feels like a college dorm R.A. looking at everything you own. The first one said that I needed to wipe down my stovetop. It was very clean already which signaled to me that you need to have your apartment spotless to the point of what most landlords expect when you move out. If you're busy or not home very often, you feel like you have drill sergeant inspecting your bunk when it's time for them to breeze through and critique. I gave my notice of nonrenewal on my lease since they were raising the rent by $30. They ask for renewals SIX MONTHS prior to the end of the lease. Lobos immediately came in to take a video of the apartment and start making showing appointments. Showing appointments were made the day before and canceled the day of occasionally. There were constant requests to show my unit with the vague request to have it ready between 10:30am - 5:30pm. 3. Lousy maintenance - Your mileage may vary, but I had a leak in my unit from the closet. I photographed it and added to the Resident Portal. You will get constant texts from Lobos asking you to report leaks because water leaks account for higher water bills! I reported this on a Sunday, and Friday morning before 9am, I got a knock on my door. Friday was my only day off from work, and I couldn't believe that they delayed coming for so long. They had all week! The carpeting on my floor was wet but had dried by the time they showed up. Upon my move-out, I did notice lumpy/bumpy parts in the wall that looked like old water damage. That's how they deal with this issue. Last thing I'll mention is that my in-wall heater/AC unit was very inefficient. During my first winter, the electric bill was crazy high and the unit would shut off before it provided any real heat. It wasn't broken, but just inefficient, I thought. The next summer, the unit would shut off before it cooled the room, and the bill was skyhigh. I actually removed the outer cover to find out that the unit HAD NEVER BEEN CLEANED. I got rid of the grime and dirt accumulated over G-d knows how long, and finally, it worked just fine. Cooler/warmer, lower bills. I have so many more issues, but these are the major ones. Others: smoke detector fell off the wall the day after Lobos installed it. I had at least one package stolen from near the mailboxes (found the empty box in the building's trash). Lobos advised me to file a police report. Mailboxes not secure; my key caused the whole row to open up. They installed cameras in the entryway and the laundry room without any announcement. Do those use facial recognition or not? Who knows. Front door of building constantly broken due to tenants slamming it. At one point, you could enter and leave without unlocking the door. I reported this and all they did was shove the hardware back into the door. It needed to be replaced at the very least, but I guess that would be too expensive. Last photos outline excruciating slow snow removal. They left the snow in place for so long it iced over and became harder to remove. You must pay to have your carpet cleaned before move-out (more $$$ out of YOUR pocket.)

Be cautious in dealings with Sofranko, particularly as a buyer. Recently, I was in the process of…read morebuying a restaurant from a seller who used Sofranko as a broker. I wired money to Sofranko to be used as partial down payment of the property. The seller decided that he couldn't uphold the terms of our agreement. So the deal ended and Sofranko kept all of my money -- thousands, not including the legal expenses that were incurred as part of a deal that could have never happened. I wasn't their client and had no dealings with them except as a buyer of a restaurant that happened to be listed through them.

Completely dishonest company. I placed a deposit on a location, Covid happened two weeks later…read more banks would not finance until economy stabilized, after bank agreed to finance there were issues with purchase out of my hands, when deal fell through, I was told that my deposit was non refundable. Sofranko advisors were completely non existent through the entire process, now they claim they could have made fiance go through. Just completely dishonest through the whole process. Not to mention the poor seller was paying them a ton of commission. Dont give them a deposit and dont believe a word they tell you!

Very disappointed with this community management association. They completely fail at doing basic…read moreparts of their job. After snowfall, the roads and common areas were left fully covered in snow and ice, with no one sent to clean it. It was unsafe, especially for families with kids. What's frustrating is that they have no problem increasing fees every year, but when it comes to actually maintaining the community, they disappear. Snow removal and safety are basic responsibilities, not extras. Residents are paying more and getting less. Poor management, lack of accountability, and no concern for resident safety. I would not recommend this association to anyone.

My ex husband owns the townhouse at 102 Pine Valley Drive in Imperial, PA. Once I discovered that…read moreour three adult children had been forbidden from going into the basement or the access the fuse box, I moved my ENTIRE world back in to start helping with bills. When I attempted to notify the police and his father of the code ordinance violations (the building itself as a tenancy when he is rarely conscious there -- as a foul tobacco-spitting night janitor at RMU who needs to sleep ten hours a day), I somehow got committed to a mental hospital to an involuntary psyche commitment, and he and his best buddies Scott and Katie Zanella had a good laugh about it -- since Scott works for Howard Hanna, sold Mike this house, handles all the software so my email never goes to the right people, and even invited him specifically to their daughter's graduation party last sunmer. As for me, I missed my daughter's graduation ceremony as the police hauled me away when I showed them the house. Without an actionable step to prove I was "a danger" to my ex husband, the 302 was not even legal. But then again, who cares about that in North Fayette when child predator Anthony Saveikis's local magistrate sign still hangs (county ordinance violation), so no one can quite tell just who the local judge was who signed that last order.

I've recently moved into an apartment thats managed by Premier and It was a great experience from…read morestart to finish. Their staff was professional, friendly, and very helpful. I will refer them to anyone that needs help finding a place.

We have been searching for a bigger place for months due to welcoming a baby and having a 5 year…read moreold. We viewed a property through Premier, absolutely loved it and promptly applied for it. Paid over $200 for the application fees and pet service fees. They requested proof for my boyfriend's employment due to recently starting a new, better paying job because it "qualified us over the income requirement" no problem, it was quickly emailed to Mike, who we were working with. Went a week without any communication, we contacted Isra, who contacted us back decently quick and informed us that Mike had "misplaced" what we emailed him and she needed it sent to her. It was sent over the same day. Waited another week without any communication, called the office, was told we would be called back because it was "now being decided by the owners" 4 days later we received a phone call from Mike stating that the owners had chosen the other applicants because they submitted the deposit with their application, "which gave them a better chance" We were NEVER informed that we needed the deposit submitted with the application, on top of the over $200 in application and pet service fees. I don't recommend this company to anyone looking to rent.

Angie is amazing! We found her through reviews, then talked to some locals about her character, all…read moreof which assured us she really was as awesome as she sounded. Her confidence and kindness made it possible for us to find a home when the situation was stacked against us. With an incredibly competitive market, short time frame, and tight budget, Angie pulled a deal through for us that exactly fit our needs. We were actually not able to visit Pittsburgh for the process and were able to trust her enough to facilitate the deal by phone and FaceTime. We can't recommend her highly enough and will definitely use her again with future deals.

Angie went above and beyond to make the whole process of selling our home as painless as possible!…read moreShe really took the time and research to help us make the best decisions to make a quick sale and also get the price we wanted. Her positive attitude and constant communication made us feel comfortable the entire time. She also gave us great tips and has good connections for any repairs or items you need help with fixing up your home in preparation to sell. I would highly recommend her to anyone who is selling or buying a home. Angie really is the best!!

DO NOT RENT FROM ARBORS MANAGEMENT!!!…read more They don't answer the phone. They don't call you back. When you have a problem, it takes too long to get things fixed. They make false claims to keep your security deposit. If you don't like being ripped off, steer clear. A very close friend rented from them for over two years. There were two maintenance issues that I'm personally aware of. One left the tenant without use of the kitchen sink for a week after management was able to be reached. It took several days for the tenant to be able to notify them of the problem. The second issue was a collapsed retaining wall that spilled out into the driveway rendering the garage inaccessible. This was never repaired prior to move out. The tenant did a walkthrough of the unit prior to turning over the keys with an Arbors representative who claimed everything looked great. The tenant received notice from Arbors that the water/sewer bill was more than 3 times any prior bill during the tenancy. (Exceeding $300. Tenants don't receive a bill. Arbors does.) The tenant was in the process of moving and not even living in the unit at the time of this supposed ridiculous consumption. The charges were deducted from the deposit paid at move-in. In addition, the tenant was charged $125 for cleaning the kitchen and the bathroom. I personally cleaned both rooms so I know this was absolutely not necessary. I'm very picky about cleanliness! Both rooms were cleaned and sanitized thoroughly. I should have taken photos. This sort of theft enrages me. Sadly the tenant has no way to prove the lack of water consumption. If I had taken photos it may have helped as far as the cleaning fee. The tenant even steam cleaned the rugs. Supposedly it's in the lease that this is a requirement. I've never heard of such a thing. Hopefully this information will caution others and prevent them from having the same experience.

This company will only ever treat you like a paycheck. They have forced me to pay a monthly fee to…read morewaive the insurance requirement despite me having insurance and providing proof of the insurance 10 seperate times. In the .01% of times they even responded to me were insanely rude and inhuman. Considering how much money they take from me, you'd think they could at least pretend to acknowledge me as a person- apparently that is asking far too much.