I have only been here once, and had a disastrous experience. I went to get my wedding dress hemmed at Ebaa's because a friend recommended them. The floor was a bit dirty, partially due to a plant that was sitting off toward the side. I came out in my dress and the lady told me that taking the dress up at the waste couldn't be done (it's true that that's difficult, but the woman is a seamstress), and insisted that I get the front hemmed -- not all way around. I was hesitant, because the dress was still too long at the place she told me she could get it shortest. And when I asked how much, she said it would be $150 for really a very easy hem job. So I decided to wait and see what other tailors said, but I hadn't thought to check the cleanliness of the dress since its contact with the shop. I took it in as soon as I could to another tailor more than a week later and when I took the dress out of the bag (it had been there since being out at Ebaa's) I noticed dark smudges all along where Ebaa had pinned it, including where there was a pin she had forgotten to take out! I went back to Ebaa's and explained the situation, and that I would like them to clean it for me. Ebaa, overhearing the conversation (which was displeased, on my part, but certainly polite, albeit firm in explaining my position), came out and started yelling at me, denying it could have been them, denying any filth in the shop, etc. Granted, I came in more than a week after my previous time being there, so I would have understood (albeit frustrated) if they had politely told me they couldn't clean it. No such show of courtesy. She continues to yell at me and shake her head, and when I once get a word in edgewise to say, "you're not listening to me," she completely ignored me and only yelled at me more. It was horrible. She barely even looked at the dress, and treated me like dirt -- regardless of how you look at it, the woman treated me in a way no customer should be treated, whether or not she agreed with me. In summary Ebaa is nice-ish but pushy about her ideas from the start, doesn't keep the shop clean enough to where clothing doesn't get a bit dirty, refuses to even CONSIDER taking responsibility (even if she'd just considered it that would have been better), and yells at you if she hears even the beginning of a comment about a failing, before she even has a chance to hear you out, and even if you aren't yelling. If I could give less than one star I would. read more