Drove to address on Harbor Blvd still listed on google. Could not find them. Called 949 number…read morelisted here. A phone operator unfamiliar with our area said they'd relay the message to the owner and I'd get a call back. Never heard back. I made a big effort to reach out. Zero response. They just lost a 5 figure account.

I'm updating my review because shortly after posting my last one, Budget Blinds did follow through…read moreand reinstall two new sets of blinds. Mike came out to do the repair, and I really appreciated how communicative and helpful he was. He answered all my questions and completed the work thoroughly. It turns out the blinds had already been ordered, so I believe the delay was more about poor communication than inaction. That said, it was still frustrating to have to chase updates for weeks. While my initial experience was disappointing. I do want to acknowledge that they ultimately addressed the issues I had and made things right. I do hope they improve their follow-up and customer support, but I'm glad things were resolved in the end.

Updated Post Mar 2025 -- Want to give it two thumbs up to the Installation Manager, William, and…read morethe installation crew for helping us resolving technical difficulties with the blind. The installation crew fixed the issue, conducted inspection on all the blinds and provided further guidance to prevent future difficulties. Posted Aug 2024 -- Excellent blinds definitely lives up to its name! Products are of good quality and whenever there are any questions or issues the Service Team is quick at responding and have excellent resolutions for the findings. Both install and repair technicians are very knowledgeable. Highly recommended!

I am updating my review about my experience with Excellent Blinds. Andy, a new manager, very kindly…read morefixed my concerns by repairing the drywall damage and providing me with a pole to open and close my new blinds. I appreciate his help.

TLDR: Future customers should be aware that if they are seeking multiple bids, conducting extensive…read moreresearch, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors. During our consultation, I felt uncomfortable with how defensive the conversation became when we discussed obtaining multiple bids and comparing options. For a project of this size (34+ windows), I believe it's reasonable for homeowners to ask detailed questions, compare vendors, and carefully evaluate products, pricing, and installation approaches before making a decision. Rather than helping us understand the differences between available options, the conversation felt increasingly tense and dismissive, particularly when discussing our use of AI generated visuals to help refine the design direction we are trying to achieve. After scheduling a consultation, Gina later that same day decided not to take on the project, which is certainly her prerogative, and I appreciate that she communicated that before any work began. That said, the experience left me with the impression that questions, comparison shopping, and our personal decision making process were viewed negatively rather than as a normal part of a significant home investment. Future customers should be aware that if they are seeking multiple bids, conducting extensive research, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors.

Outstanding Quality, Service, and Expertise - Highly Recommend Ocean Custom Drapery…read moreWe could not be happier with our experience working with Gina, the owner of Ocean Custom Drapery, Blinds, Shutters and Shades. From start to finish, Gina and her team delivered exceptional customer service and truly superior products. We are absolutely in love with our shutters. The shutters are premium composite plantation shutters with independently operable top and bottom panels, allowing us to open or close the upper and lower sections separately for excellent control of natural light, privacy, and airflow. The louvers feature internal lightweight steel reinforcement, which adds exceptional strength, stability, and long-term durability without adding bulk. They feel solid, substantial, and noticeably higher in quality than standard options. We previously compared products from Home Depot, and there is simply no comparison. Gina's shutters are superior in craftsmanship, materials, and overall finish. Even more impressive, her pricing was the most competitive among the three vendors we compared, and the total cost, including installation, came in approximately $3,000 less, while delivering a far higher-quality product. Gina is incredibly knowledgeable, responsive, and patient. We changed our minds regarding our primary bedroom and decided to switch from blackout shades to shutters so everything would be consistent with the shutters already installed in the upstairs bedrooms. Gina was extremely patient throughout our decision-making process and never pressured us. She visited our home three separate times to walk us through options, answer questions, and ensure we felt confident in our final decision. We could not be happier with the outcome. The installer, Francisco, was also outstanding. His timeline was precise, estimating that the shutters would be ready for installation in three weeks after measurements, and he completed the installation in just a few hours. He worked with great care, professionalism, and attention to detail, and left everything clean and orderly. The craftsmanship is excellent. We are also very excited about the next phases of our project. In our family room, Gina and her team will be installing smart roller shades with remote control functionality, smartphone integration, and programmable schedules for automatic opening and closing. In our formal dining room, they will be installing custom drapery made in Turkey. The fabric is absolutely gorgeous, with a luxurious texture and exceptional quality that will truly elevate the space. We will update this review with additional photos once those projects are completed. We cannot recommend Ocean Custom Drapery highly enough. Gina and her team truly set the gold standard for quality, craftsmanship, and customer service, and it shows at every step of the process. From premium products and expert guidance to flawless execution, every aspect of our experience exceeded expectations. Their pricing was the most competitive among the vendors we compared, while still delivering clearly superior quality. If you are looking for custom window treatments delivered with integrity, precision, and genuine care, Ocean Custom Drapery is the clear choice. We are extremely happy and thoroughly satisfied customers.

The South Coast Shutter and Shades Team of Donna, Francisco, and Luis provided stellar customer…read moreservice and expert installation of the beautiful shutters and pull down solar shades. It is a pleasure to work with Donna and her team! Your superb services will be sought again in the future. Huge thanks!

We are very pleased with the service we received from South Coast Shutters. Donna worked around our…read moreschedule and came to our home to walk us through the process. Francisco came to measure and then also later installed our shutters. Everyone took great care inside our home. The finished product is great. We highly recommend Donna and her team.

Very happy with our experience with Superior View Window Fashions…read more David was wonderful to work with -- professional, efficient, and very detail-oriented. The work was done cleanly, and I really appreciated how careful he was to keep dust and mess to a minimum. Kyle's follow-up and coordination were excellent as well, which made the entire process feel seamless and well-managed. Would definitely recommend.

Late post! I'm…read moregoing to agree with Patrick and the other Yelpers who wasn't satisfied....this place is a joke. Brett promised the world during the sales process, but once the contract was signed, the follow-through completely disappeared. After that, everything was handed off to Casey and communication went downhill fast. Weekend availability is terrible. I purchased the shutters in November, and installation didn't happen until months later. Brett measured my windows twice, then a younger employee came out and measured again. When the third-party installers finally showed up, they had the wrong measurements. How does that even happen after three separate visits? On top of that, Casey was extremely rude and condescending. She also kept my credit card on file without my permission, which is completely unacceptable. The level of unprofessionalism throughout this entire process was through the roof. Also, the first photo shown on this so-called business profile (the one with the curtains) apparently doesn't even belong to them...or at least that's the impression I got when I asked Brett about it. After all the inconvenience, delays, and frustration, I honestly expected some type of discount or acknowledgment of the issues. Unfortunately, that never happened. Very disappointing experience.

We came across A Blinds on Yelp. And when called the company the owner Mr Josh Kim came and gave…read moreus an estimate. Price is very competitive and Mr Kim was super nice. Installation was seamless. Slight adjustment needed post installation and Mr Kim personally came to do the adjustment. What a service ! We loved the blinds and how they accentuated our home. Great product and great customer service Highly recommend !

We originally installed roll-up blinds throughout the house during the home remodeling and have…read morebeen extremely satisfied with them ever since. As it's been nearly 10 years, the blinds in the living room where they are exposed to direct sunlight needed to be replaced, so this time we replaced just two panels. They are reliable and easy to trust, because the are long-established business, they were able to source the exact same product that was installed years ago and provided friendly and helpful consultation, and was very flexible in accommodating the installation schedule.

Jiwel, the sales contact, did a GREAT job of listening and understanding my need…read more The installation wemt FAST and was perfect. He even adjusted for the fact that my walls were not built perfect! The management of this project was the best i've ever seen, with meeting notices and prompt follow up occurring regularly. Highly recomend.

We had new blinds put in our bedroom. Great selection. Installation went well and they look great…read more Love our up down, blackout blinds.

I actually used this company for installation and couldn't be happier with the results. They were…read morenot only extremely professional and friendly but did a great job with communication throughout the whole process. The installation was completed quickly and the finished product was perfect. I would highly recommend this company should you need shutter installation or repairs.

Excellent customer service. Henry was very kind and patient. Chris came out to do the job and he…read morewas kind, patient and detailed oriented. He also provided me with tips on how to maintain my blinds. He also informed me that he does window repairs. My experience with them both was excellent. I highly recommend using them.