They weren't handling phones properly when I called ahead of time I think they just kept putting me…read moreon hold with no plans of picking up. That happened twice and I'm only 5 minutes away so I drove down there because she said they were so busy. When I got there no one was in there and they didn't seem busy at all. Literally empty store. They wouldn't help me and actually told me they were closing earlier than their hours said. (I think it was 7:20 and it said they stay open until 8 something like that)... She even said "it's not safe for you to be in here"- like huh what? That made no sense to say what was she trying to do scare me I was advised by my credit card company's customer service that this location was on their verified list of places that do cash advances. The lady said no we don't do that and we are closing. Overall tbh it was a bad experience the lady was trying to be nice but not really. I imagine she deals with people she doesn't want to talk to a lot all day but where was the aloha ya know, anyways they were closing early and they couldn't help me so that was that. It was probably my angels telling me sista you don't need money this way! Get out of here girl I really don't think it's a good idea to ask for money from these places because the debt you'll be in is a bad idea. Please anybody reading this try to never be in debt in your life because these interest rates here and everywhere are totally out of control. God bless you guys.

Super sweet girl (I believe she's Micronesian) is always so helpful and patient. I've seen this…read moreplace packed with up to 10 people and I am so happy that they have another personnel on staff now. We always do our payday loans and cashed our checks here. They're always so thorough and professional, even with the high demand in this location. New hours posted

Kathy truly went above and beyond to help us through every step of the process. Honestly, without…read moreher help, I don't think we would have been able to get everything taken care of in time. Whenever we had a question or an issue, Kathy was always quick to respond and did everything she could to help us find a solution. A huge thank you to Kathy and Grace for being so responsive, patient, and dependable. We truly appreciate everything you've done for us and are so glad to be working with Pyramid Insurance!

Spoke to Christine regarding an urgent cert I needed to obtain for a property, She was quick and…read moreprofessional, got it right away. Thank you so much Christine for your kokua! So appreciate you!

Michael Luong is my go-to agent!! Knowledgeable, constant professional, respectful, available when…read morewe need him, quick actions, dependable. Answers all our millions questions with patience and grace !!!! Like a good neighbor, MICHAEL is there !!! We already have coverage on our vehicles but bought another for our son and adding on the 3rd vehicle went smoothly. I will refer all my friends and family to Michael. He is much appreciated!!! Thank you !!

5 Stars I've been…read morewith State Farm since 1994 and have all my insurance here -- 4 houses, 4 cars, and an umbrella policy. U'ilani Aragaki and her team are always easy to reach, fast to respond, and very clear when explaining things. We truly trust them, and the pricing is very reasonable for the coverage and service we get. Whenever there's a claim or repair, it's handled quickly, sometimes the same day. Even payment reminders are always polite and professional. It really feels like they're here to protect us, not just sell insurance. Highly recommend State Farm and U'ilani Aragaki's office. Please call 808 955 9090

Updated review: I had an unfortunate experience that left me feeling extremely frustrated and…read moreangry, but Mia handled it incredibly well and with such grace and class. Her team made a mistake and she took ownership and apologized. Mia, thank you for the unexpected delivery. You're an amazing leader and your team is lucky to have you. Previous Review: I highly recommend Mia Migita's office to anyone in the market for insurance. She and her team provide excellent service and their professionalism is outstanding. I've dealt with so many other insurance Agents and staff who don't return phone calls and ignore emails, so I was very pleased to find Mia and her team.

Bad service , the auto pay was not working on my account even though I still paid they refused to…read morecover a small claim . This company is not on your side ! Progressive is Half the price -go there instead ! State Farm did absolutely nothing to help me .

Running a new business is difficult as is. When my business needed money the 1st place I went to…read morewas my local bank. Since I have an 800 credit score I thought this was going to be as easy as pie. However, I quickly learnt that banks require 2 years of tax returns in order to provide your business with a loan. Well that couldn't be done since I was only in business for a year. So I looked in to "alternative finance" when I came across Ohana Funding Group. Their only requirement is $5,000 a month in sales. They don't need your fico score, they don't require collateral. I called them up and they were able to provide excellent funding terms for my expansion needs. They were able to give me $100,000 within 48 hours, which was much faster then I imagined. I highly recommend Ohana Funding to anyone who expects to work with efficient and honest people with great rates.

I have been a customer of Kevin Takahashi for many years with Renter's Insurance and later Personal…read moreProperty Insurance. I originally switched to State Farm for my Renter's Insurance Policy because of Kevin's complete and thorough explanations of the details of my Proposed Renter's Insurance Policy with Hurricane Add On Coverage, which greatly contrasted with my attempts to obtain policy coverage explanations from my previous insurance entity. Many years after that when I needed a Personal Property policy in addition to my Renter's Policy, Kevin and State Farm were the obvious choice, and I have had that additional policy now for about three years and have been totally satisfied with that policy and with Kevin's clarifications and explanations of any questions I might have. Recently my daughter needed to buy a car... her first... for work. So of course State Farm, through Kevin's agency, was the logical choice for her car insurance, and in the course of discussing that proposed policy with Kevin we discovered that State Farm Bank also offers auto loans. Kevin also introduced us to truecar.com, which is a site that lets you know what others have paid for similar vehicles, so that you can know if you are getting a good price from the dealer and also print out and use the data from that site as a negotiating tool. Also because of that website that Kevin told us about, we were able to discover the existence of various discounts that we had not known about but were eligible for simply by applying for them and mentioning them to the Dealer, and we were able to successfully get more than an additional $ 1,250 in discounts from the dealer on the car she eventually purchased. Throughout the process of this car purchase, Kevin's continued advice, imaginative solutions and help were invaluable. His office staff was also really helpful when Kevin was not available. We ended up using State Farm Bank to finance the vehicle and were able to, with Kevin's help, obtain a monthly payment for her purchase that was affordable for her, as well as a reasonably priced automobile insurance policy. In my opinion, Kevin is a top-notch insurance agent and an extraordinarily helpful and considerate person in general, and if someone is looking for an great insurance agent, they need look no further than Kevin Takahashi.

I recently came here to cancel my auto insurance. Unfortunately, I was disappointed with the level…read moreof knowledge and assistance from the staff. Since I had just paid my premium a few days ago and decided to switch to a different insurance company, I asked how much of my payment I would be refunded and how long the refund would take. The staff member told me, "I have no idea. I don't have to handle that--the billing department will process it." When I asked how I could contact the billing department or get more information, she wasn't able to provide any specific guidance. It's nice to have an in-person agent, especially when many insurance companies have moved to mostly online or phone-based service. However, based on this experience, I found the in-person service to be even less helpful than speaking with an agent over the phone. It was especially disappointing to see such a difference in attitude between when I signed up and when I decided to cancel. I hope the staff can receive better training and provide customers with the same level of attention and professionalism regardless of whether they are signing up or leaving. Updated: I contacted State Farm customer service regarding my billing information and refund. However, the representative informed me that the billing and refund details need to be provided and handled by my agent. So there's nothing I can do lol

Yo. I ain't gotta ride da bus no more…read more I just got approved for a car loan. WITH A QUICKNESS. CTL approved me in less than an hour online. I thought it was BS because eeeeeeh...my credit, sooooooooooooo I went to the office, ended up signing papers, and BAM ...money in my account next day. My only problem now is what size truck ;) Thank you, Mike (Loan Bro) for keeping me updated on the progress of my dream ride. You're coming to my show Wednesday at Downbeat, yeah?

Excellent Service = Excellent Experience!…read more I was recommended this place from a friend who had told me how amazing this place is, because I needed a car loan on short notice, and unsurprisingly, all my expectations were met! This place has great customer service and the employees are extremely friendly. They were very understanding of my situation and worked with me to figure out the best loan for me! Everything was efficient and I didn't feel like I was being scammed in any way by them. I'm a college student and working on my credit, so it's obviously not the greatest, and I was so worried I would get turned down again, especially with how badly I needed this loan to work out, but the people at Car Loan Title were like saviors and gave me a loan without any hassle. I would 100% return again if I had to, and I would definitely recommend it to a friend in need!

GREAT COMPANY! Candace koike were fantastic. Such a great experience to have a HELOC with her. She…read morewas every professional, patient and friendly. I highly recommend her to anybody who needs a loan. Keep up the good work and looking forward to doing another transaction with you in the future! Jian.

My husband and I were thrilled with the service and rate we were able to get from CU Network…read moreServices. From start to finish, they took care of all our needs. There were no issues or surprises. Miles and June really took care of us and we closed immediately. If you're looking for a service that'll understand your needs and treat you like family then this is the place! I look forward to working with them again in the future as they now have more lifelong clients and friends!