I wish I remembered to get the name of the girl who helped us, we came between 1230-1pm, she was…read morelovely and quick. I had such a difficult time with my bank that I ended up just coming here to cash a large check, the young woman listened to me and without any misunderstandings or hesitation helped make my situation twenty times easier. Thank you so much! Great customer service!

Good for nothing this place. Called ahead of time to inquire about cashing a check, they said they…read morecould do it. Went in the first time, they say they can't cash it because they can't verify the check. Understandably the bank is in another country and had already closed. They say come back earlier, next day I come when they open. They don't even call the bank for verification, they just say no they aren't gonna cash it. And didn't want to call the bank for verification. Make it make sense, you either wanna do your job or not.

They weren't handling phones properly when I called ahead of time I think they just kept putting me…read moreon hold with no plans of picking up. That happened twice and I'm only 5 minutes away so I drove down there because she said they were so busy. When I got there no one was in there and they didn't seem busy at all. Literally empty store. They wouldn't help me and actually told me they were closing earlier than their hours said. (I think it was 7:20 and it said they stay open until 8 something like that)... She even said "it's not safe for you to be in here"- like huh what? That made no sense to say what was she trying to do scare me I was advised by my credit card company's customer service that this location was on their verified list of places that do cash advances. The lady said no we don't do that and we are closing. Overall tbh it was a bad experience the lady was trying to be nice but not really. I imagine she deals with people she doesn't want to talk to a lot all day but where was the aloha ya know, anyways they were closing early and they couldn't help me so that was that. It was probably my angels telling me sista you don't need money this way! Get out of here girl I really don't think it's a good idea to ask for money from these places because the debt you'll be in is a bad idea. Please anybody reading this try to never be in debt in your life because these interest rates here and everywhere are totally out of control. God bless you guys.

Super sweet girl (I believe she's Micronesian) is always so helpful and patient. I've seen this…read moreplace packed with up to 10 people and I am so happy that they have another personnel on staff now. We always do our payday loans and cashed our checks here. They're always so thorough and professional, even with the high demand in this location. New hours posted

Rovana was amazing! My interest matured in a special promotion BoH was putting on from four months…read moreago. I explained that I was having trouble organizing my finances as they are everywhere and in everything. She came up with a great solution putting 3 accounts linked to one to include a 3 month CD that helped me earn more money. I appreciated her so much that instead of taking money out, I added more funds to get more interest on my money. She put me first and solved my issue. What a great help Rovana was! Thanks for hiring her! She made sure I understood everything and was happy to help me. I also love how BoH reminds you prior to your CD's maturing. Not all banks do that.

Made an appointment to open up a business account today three weeks ago. Came in just to be told…read morethey can't create an account since the DCCA website is down. The frustrating thing is they told me it's been down for over two weeks now... so no one thought to call me and reschedule this wasteful appointment? I said no to a market missed out on income and one of my son's soccer game to go to an appointment that was useless... UGH

I was having issues cashing a check from the mainland with other places including my own bank! I…read morestopped by here with not much hope getting it cashed and behold! I was helped with ease. Very courteous and professional. Thank you! -ZB

Been coming here for a few years always helpful never give me a hard time cashing checks from the…read moremainland. They are also always friendly too I'll continue to do business with them

Simply banking…read more.. Since I was in the area I checked around for the nearest First Hawaiian Bank and I have no idea why I never considered this Pearl City location as I've passed here every time I go to Daiso which is quite often when I'm in the area lol though today was an errand filled day and love this location as they have at least 20+ dedicated parking stalls which was so close to the entrance than there's no long walk across the lot and even as I approached the door...it automatically opened as apparently the security who sits right at the door does that for everyone. Inside this smaller than town locations was empty when I arrived and was in and out in no time as my transaction is simple yet complex but the staff that I got did see why I need a teller to take care of it did it with ease making me get back on my way with very little wait. Thank you!

Customer service is excellent here!!! I really love to walk into a place and everyone is smiling…read moreand everyone gives you greetings But today was actually a special day. I normally don't come to this branch, I walked in and just felt full of joy with a lot of good positive vibes!!!! These decorations are amazing, as I recall, I have never really been to any place that really celebrates Easter and Easter is one special day of the year that we honor Jesus Christ I am a Christian and I totally love this place when I walked in. Thank you to the staff for making my day. And a special thanks to June my teller !! Have a blessed day

This place is NOT a check cash place something weird going on. But I walk attempt to walk in and…read moreit's dark inside like a massage parlor. The lady won't let me past the door jam, and I ask if this is a check cash place? She's says No, and grabs the door. Weird ... but I'm sure I know why

It doesn't exist! None of them do... I even asked the mailman after hiking all over town trying to…read morecash a weird mainland check