I wish I remembered to get the name of the girl who helped us, we came between 1230-1pm, she was…read morelovely and quick. I had such a difficult time with my bank that I ended up just coming here to cash a large check, the young woman listened to me and without any misunderstandings or hesitation helped make my situation twenty times easier. Thank you so much! Great customer service!

Good for nothing this place. Called ahead of time to inquire about cashing a check, they said they…read morecould do it. Went in the first time, they say they can't cash it because they can't verify the check. Understandably the bank is in another country and had already closed. They say come back earlier, next day I come when they open. They don't even call the bank for verification, they just say no they aren't gonna cash it. And didn't want to call the bank for verification. Make it make sense, you either wanna do your job or not.

Very few places in the Aiea & Pearl City area that use Western Union, but Money Mart has been a hit…read morethe last few times Ive been to do transactions. Usually one teller and a line but I think its worth the wait to avoid driving around looking for a Western Union. The service is always nice. Straight to the point, asking for your info. in a nice manner. Usually fifteen minutes from start to finish. Located across Pearlridge near Kurukuru Sushi & Curry House. Parking in front of Money Mart is usually plentiful too.

I LOVE THIS branch of Money Mart!!! The workers are interpersonal while also very professional!!!…read more Parking space is right but that's irrelevant to the service they provide! Mahalo Money Mart in Aiea!

They weren't handling phones properly when I called ahead of time I think they just kept putting me…read moreon hold with no plans of picking up. That happened twice and I'm only 5 minutes away so I drove down there because she said they were so busy. When I got there no one was in there and they didn't seem busy at all. Literally empty store. They wouldn't help me and actually told me they were closing earlier than their hours said. (I think it was 7:20 and it said they stay open until 8 something like that)... She even said "it's not safe for you to be in here"- like huh what? That made no sense to say what was she trying to do scare me I was advised by my credit card company's customer service that this location was on their verified list of places that do cash advances. The lady said no we don't do that and we are closing. Overall tbh it was a bad experience the lady was trying to be nice but not really. I imagine she deals with people she doesn't want to talk to a lot all day but where was the aloha ya know, anyways they were closing early and they couldn't help me so that was that. It was probably my angels telling me sista you don't need money this way! Get out of here girl I really don't think it's a good idea to ask for money from these places because the debt you'll be in is a bad idea. Please anybody reading this try to never be in debt in your life because these interest rates here and everywhere are totally out of control. God bless you guys.

Super sweet girl (I believe she's Micronesian) is always so helpful and patient. I've seen this…read moreplace packed with up to 10 people and I am so happy that they have another personnel on staff now. We always do our payday loans and cashed our checks here. They're always so thorough and professional, even with the high demand in this location. New hours posted

I attempted to cash a state issued check here (as I was a state employee) but was unsuccessful…read more The very rude employees looked up the routing number and talk amongst themselves about it being "fake" but said they were unable to locate it- therefore unable to help. While waiting for them, on spotty cell service, I looked up the routing number and found it to say "Oregon state issued check". So ummm, they sucked at their jobs, and their attitudes were awful. Rude, not helpful, not friendly. I also stopped in the Kapaa location a few weeks later, and those girls were great. DO NOT attempt to get help at the Lihue location, I think the AC was turned up to high cuz those girls are FRIGID! I was so frustrated at their attitudes I actually took a photo of the manager's name and number to contact them- just in case they were unaware of their employee's terrible attitudes toward customers.

This company has saved my life more than once. I was short on rent, they helped. My electric bill…read morewas overdue, they helped, my cat needed medicine, they helped. They have done so much to help my family and I, and I could not be more grateful. Thank you so much to EMG, I will always come back to you.

I been a customer of the Honolulu location for a little over a year, I was up for a review and was…read moretold after being approved (when I came in for my 1st loan) for the highest loan amount, that Leimomi had to drop the amount that I was approved for, to a lesser amount. The reason i was given was due to the amount that I was getting paid from my employer, although I was getting paid more now than I did when I first came to get a loan from EMG. I have always paid on time, no issues with any of my paybacks if I wasn't able to make it in, and now all of a sudden they had to drop the amount of how much I could borrow?! If you ask me, I think it's a bogus reason and feel that it's unfair. I will no longer be a returning customer and found some other place to do my business at.