i come to Alabama for the winter. I needed help to raise my handlebars. Other places I went to gave me a run around like we were reinventing the wheel. I went into Eastern Shore Cycles and they immediately met me at the door, presented several options and checked my cable length so we could have the best fit. I left the bike and they had it ready for me the next day with a very reasonable bill for $73 for material and labor. Great people, very helpful and felt that they believe in customer first. Will always be my go to shop while I am down here for my 4-5 month winter stay. Thank you to the staff Kevin Kronk read more

I was in the market for a new bicycle. I went in to look around and Phil was very helpful and professional. He listened to what I needed in the way of bicycling. He went through different models and we decided what was best for me. I was professionally fitted for the proper bike frame . He also measured me for proper leg extension on the pedals. If you are in the market for a new bicycle and want one that fits you Eastern Shore Cycles is the place to go. Shawn was also very helpful and knowledgeable. He gave me tips, fitted me for clip in bike shoes. Very helpful and professional group.... read more

Funny Note: My wife says I am having a mid-life crisis moment when I all of a sudden wanted to buy a bike. At the time, I didn't know if I wanted a road bike, mountain bike or something in between. Rigid, hardtail, full suspension? 27.5" or 29" tires, which name-brand bike? SRAM or Shimano? If you ever shopped for a bike recently it can get very confusing on what to buy. Thankfully there is this bike shop located in Spanish Fort, AL. Store Owner Phil and his team will be able to answer all your questions. Once they know your price point and bike type, they will pick several out of their huge in stock inventory and let you test ride them. They were never pushy, they just gave you the facts. This store offers everything (one stop shop). Every cycling accessory is available along with an in store repair shop. I highly recommend these guys when you want to buy a bike. I visited about 5 other bike stops in the area for comparison. This one was top notch!!! Thanks Phil. read more

Eastern Shore Cycles - Bikes Near Me - Daphne, Alabama

Had a great purchase experience here. I haven't owned a bike in over 2 decades. I had an idea of what I wanted and the staff helped me find the perfect bike. This store has everything you need for bicycling. Thank you and love my bike! read more

Eastern Shore Cycles - Bikes Near Me - Daphne, Alabama

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Very nice shop Staff was friendly and knowledgeable. They had a variety of bicycles on display and I was under no pressure while looking around read more

We drove an hour to look at Specialized E-bikes. We were the only customers in the store with 3 employees out front. The salesperson who acted as if he were the owner was, as others have mentioned, "not in a good mood that day. " He was rude. He was clearly not interested in helping us and treated us like we were idiots. He liked himself a lot!! When my wife asked him to recap the info on the bikes we had looked at, he quickly said" I've already covered that." We were looking at expensive bikes and wanted to educate ourselves before we made a decision. We ended up buying a bike tube for my other bike and leaving. Customers spending money in a retail store want good customer service or they will go elsewhere which is what we did. He apparently has so much business he didn't need mine. I would not step foot in this shop again! read more

This is definitely a great bike shop that cares tremendously about the costumer. The staff does their best to get you back on two wheels as quickly as possible. They have the largest selection of bike gear in the area with some of the most knowledgeable mechanics I have seen in south Alabama. read more

I have shopped all over the country looking at e-bikes. Phil was the only person who really fit me well and didn't just try to sell me what he had in stock. His expertise is worth heading to his shop. Highly recommended. read more

They spent a lot of time in making my bike fit better. Customer service was top notch

Went here because I was hopeful this store was going to be a good place to find a new mountain bike. Plus, the stores in Pensacola where I live near didn't have the size nor type of bike I was looking for. Employees were moderately friendly, at best. Not very energetic in trying to help us find what we needed. I'm guessing it was the owner who helped me, and he seemed nice. Didn't really offer any advice for the bikes I was looking at. And when I asked him a serious question, "Do you only have 2 stores?", he seemed to take real offense to that by replying "only two stores?!" and mentioning how hard it is managing 2 stores. Alright man, didn't mean it that way but if that's how you treat your customers then I guarantee you I won't be coming back. Prices were what we expected and they don't offer military discount for all you active duty folks. I also compared this store to a bike shop we checked out in New Orleans a week later, which blew this place out of the water as far as bike inventory and employee assistance goes. The place in NoLa was very willing to tell you about fitting on a bike and how you should have everything adjusted so you ride comfortable. They also took an additional discount off of a previous year Specialized mountain bike simply because we asked. This placed rocked compared to Eastern Shore Cycles. read more

I went into the store looking for a bike for my boyfriend for his birthday. They were very helpful. I knew that I wanted a Hybrid, beyond that my only other requirement was it not be an "old man" bike. Oh, I also didn't want a red bike for him. So with those requirements out of the way they helped me get down to the really important stuff. How the bike would fit him, especially since he wasn't with me. A bike with Shimano gearing. Something good for distance without going over my budget, helping me decide between brands. They even delivered the bike to me the next day since I didn't have a bike rack on my car. That was last year. I've since taken my bike in for a tune up. His has gone in for tune up. We've purchased accessories in the shop, and so far every experience has been great. Oh, and it may help that I'm a dog person and I really like the two dogs that hang out in the shop. They are laid back, and it makes me feel calm. I also like that they never pressure me to buy something that is out of my budget or for a more serious cyclist. I ride my bike for fun, and as cool as some of the really high end stuff is right now they are honest enough to tell me that I really wouldn't get that much out of a higher end bike. read more

We got my wife a bike seat here, and I think we were waited on by the owner/manager. I'll give them credit for having the device that measures your sit bones, but I'm taking off a lot of points for the salesman being a jerk. You get the definite impression he doesn't like you and just wants you to leave the shop. I figured, maybe he was just having a bad day, and we went back the next day to buy some bike shorts. Was waited on by the same guy, and had the identical experience. He's just unpleasant. Not aggressively rude, but it's clear he doesn't like you and has better things to do. I was going to buy some chain lube, but had to ask myself why I would want to do any more business with him. I'll either get it online or drive just a couple miles further to the bike shop where they're friendly and appreciate my business. So, I'm giving two stars because they have the sit bones machine, but this place definitely has a one star vibe. No more business from me, Mr. Sourpuss. read more

Great selection, staff is knowledgeable. I'm still getting my head around how expensive cycling has become. read more

This seems like the place to go if you want professional / expensive bikes and gear. Unfortunately, as a casual biker, I felt looked down upon by the worker I interacted with. I think "snobby" is a good way to describe the atmosphere. I think it was unintentional, and maybe I just went on a bad day. But both my friend and I left feeling uncomfortable with how we were treated. I was spoken to as if I were a difficult customer when I never complained about wait times or having to drop my bike off and leave it for repairs. read more

Generally good service but one of the workers is a real dick. He made it real easy for me to go to ANY of their competitors. Would not recommend based on how he treated customers. Keep in mind it's only one of them that's a dick. I went strait to Infinity Bicycles where they went strait to work on my bike instead of thebikeshop which told me i'd have to leave it and come back. They didn't even have the tools I need for sale! But guess what?! INFINITY BICYCLES DOES. I cannot recommend them more. read more

I bought a Specialized MTB from Phil here at Eastern Shore Bikes one year ago. They have been fantastic with service, attention to detail, and general assistance with all my crazy requests. I highly recommend this place. read more

Super friendly shop. Knowledgable staff that didn't try to oversell me or talk down to me. Where some shops feel hipster cold and snobby Phil and team were a warm welcome! read more

I have to say I have never met any business owner who is willing to go above and beyond to make his customers happy with their purchase. If Phil can put up with me, first wanting a road bike, even though I had never been on one, then I needed to sell it and get something more my speed. He even helped me find someone who wanted it & actually knows what to do w it. I had tried numerous times to get it fitted. It was really just me, absolutely nothing wrong w the bike!! He did it all w a smile. Thanks Phil!! For helping me find the perfect bike for me and one for my daughter!!! We love our bikes and the service we get. Eastern Shore Cycles is the best place to get Your perfect bike and they have great service after the sale. read more

For excellent customer service, fair pricing, nice attitudes and atmosphere - these are the go to guys. The service department is awesome!!! read more

I have been using this shop for a while. I have purchased 3 bikes and countless amounts of gear from them. I have to say that it is probably my favorite store of any type in the area. The people are friendly and knowledgeable. Most importantly, they are trustworthy and dependable. They have fixed my bike countless times, and helped me out of many a jam. Phil, the owner, has spent his own time helping me get a refund on some wheels that i had fail (which were out of warranty). If you are looking for a bike, you can not do much better than here. Great people, and great bikes. read more

I highly recommend these guys! Phil was wonderful with helping me find the right bike and then fitting it to me exactly. He was so friendly and no pressure to buy. We will be back again and again! Definitely our bike store and worth the extra effort to drive over the bay for great customer service! read more

We have been shopping at Eastern Shore Cycles since we found them in 2010 while my husband was on a business trip to the area. Anytime we were back in the area, we have made a point to stop by and do a little shopping. Over the course of the years, they had equipped us with everything but our bikes which we purchased in our hometown some 250 miles away. We have grown so comfortable with their outstanding service, we jumped in and purchased two bikes from them this month and a second bike rack. First, they are extremely knowledgable about their products and beyond patient with those of us that have lots of questions before making a purchase. Secondly, as I mentioned earlier, their service goes above and beyond to make sure the customer has a positive experience. It is this above and beyond service that made it make sense that we purchase our bikes from them and when we are in the area they can service our bikes. Lastly, what they don't have in stock, they can get in the store in short order. Do yourself a favor and give this fabulous bike shop a chance to win your business. read more

Excellent customer service! from the moment you walk in. I have always enjoyed this place and it's nice to have businesses like this in your town. read more

Talk about customer service - this place ROCKS!!! They are certainly more reasonable cost wise, but they really bend over backwards to help you find the right bike for you. We recently needed to replace a hand brake on a trail bike and after checking online and calling around, we were not surprised to find we could purchase it and get it installed here for less than the online price just for the part. The other local bike dealers couldn't touch Eastern Shore Cycles in price and certainly not in service, either. read more

I took my grandsons bike there yesterday and cannot say enough good things about the great service and about Kevin who fixed my bike! He was so very nice and so very fair in what he charged me to fix it. What really impressed me was when he said that his top priority was to make the bike safe to ride which was of course my top priority also. I am so glad the Bike Shop is there and I will always go there with my bikes. It is definitely the best bike shop anywhere in this area!! Thank you again Kevin!! read more