professional, friendly and reasonably priced. great experience with both staff members. highly…read morerecommend.

I'm an old man with stiff shoulders and neck. Nancy was able to massage away all the stiffness i…read morehad. I will be a regular customer from now on.

Very good service and nice people ! Always take care of people good! Clean and warm place!read more

This is a no frills business in a strip center that does massage and facials. It has a nice waiting…read moreroom and was clean. There was no paperwork, no green tea, lemon water, or products for sale. Judy took me right in and did a great job of working on my problem areas. I requested deep tissue. I'm a quilter so my shoulders & neck were very, very tight. Not when I left. She did an excellent job, probably one of the top 10 I've had including at several spas in Europe, Canada and Japan. She used several different techniques and periodically checked with me regarding pressure etc. They don't play music, which was fine with me. There was no upselling. The price was very fair, and I will definitely book in with her again. Based on my massage experience, I'd like to try on of their facials as well. They also have a loyalty program.

Waited 50 years for my first professional spa massage and now regretting that wait…read more The massage was awesome. If you are a guy with a little trepidation, get past that. If you are a runner with IT band issues or deal with shoulder tension try it. Felt like a million bucks after and having an engineering/scientist background, they entertained all my curious questions about the nerve and muscle pressure points afterwards. Shanda has built a nice business and was extremely professional and welcoming. An unaassuming store front in the old Herald Progress building opens to a large, tranquill spa that is contiuing to grow. Several private rooms, a sauna, nail salon coming, space for wedding/shower groups to congregate and relax, etc. Highly recommend as someone building a nice growing local business in Ashland vs a big corporate spa.

I made an appointment at 11 weeks pregnant, not realizing that it wasn't something I would be able…read moreto do. I show up to the spa and once I get inside she asks how far along I am and says I will not be able to get a massage. I ask her why no one called me because I had to drive 30 minutes to get there and she said she called but didn't leave a voicemail "because that doesn't work out for them". I left mad and asked for the owner to call and the owner proceeds to tell me how I should have googled at what week is was appropriate and she was sorry that I didn't like how her customer service manager responded. She was rude and condescending and refused to address the customer service issue I called about. She made the entire situation my problem because I shouldn't have made the appointment but didn't want to acknowledge the customer service and communication break down. The website should be updated to reflect what services and to whom they are offered, the staff should learn how to handle customers and the owner needs to take responsibility and accountability for customer service concerns. I've never had such a terrible customer service interaction let alone from an owner that refused to even listen and address my issue. I also looked at legitimate local spa websites and they clearly define who, when and how long pregnancy massages should be.

If I could give Mackenzie 10 stars I would. I got a VERY long overdue massage last night. It was…read moreawesome you could schedule massages past 7pm on a Friday. I met Mackenzie, filled out some paperwork, chatted about problem areas and she got to business. I like that you don't choose deep tissue, sweedish, hot stone, etc, but that the massage is customized to your individual needs. I had a combination of all of the above used in my massage. Apparently I had knots in my neck, back near shoulders, lower arms and a tight butt (i'll take that as a compliment! LOL). She took the time to work out each and every knot telling me that if anything was too much to let her know. It was very intense to work them out but not too much but all worth it as man do I feel 100% relaxed today. I don't think there was any part she missed. For me the neck massage was worth the amount, i didn't realize i was so tense up there. She covered arms, neck, legs, back, butt, feet, hands, scalp.... it was amazeballs. When I was checking out, I had mentioned that I travel a lot for work and she told me they often have same day appts available if I ever just have a couple of free hours. So check this place out! Get Mackenzie and tell her I sent you! We will both get a discount! Oh and also if you check in on Yelp you get 10% off!!!!

My appointment was a couple's massage therapy session, which ended up around $140 with the check-in…read morediscount. David is a pro - very soft-spoken but he was super receptive to tuning the pressure in my massage. I didn't have too many specifics to focus on, so we just worked on relaxation - and I came out feeling like I had given myself a major gift. I'm coming back next time I pass through town!

Great spot ver good massage clean would recommend good location would do again! Very good placeread more

I was in the area for a meeting and had 2 hours to spare so I decided to come here- opted for the 1…read morehour deep tissue & 1 hour foot massage. Altho the massages were decent and my therapist does have "good hands" & was very gentle, maybe a little too gentle, there were many cons that made my experience unenjoyable. Nobody speaks any English- everything I said or asked, my therapist didn't understand, she just smiles & says "ok" and during the 2 hours in the room, she went in & out a lot. Not to mention, she shorted me about 10 mins- apparently, the time starts after you pay, not when the massage starts & they don't use a timer. Prices are on the higher side & there's a $3 fee if you're paying with a credit card. What's really annoying was the receptionist lady kept talking loudly on the phone nonstop, like can I relax & enjoy my massage in peace?! Def not coming back again :x

Very good service. Legitimate Chinese style massage. Very skilled at achieving excellent results…read morefrom massage.

We were greeted by two ladies, who had a lot of energy. Lights were dim to give it that relaxed…read morefeel. We had both gotten the deep tissue massage. They guided us to the couples massage room, where there were two beds, a station for oil, towels, etc. we were instructed to be in our birth day suits. Once the massage started, I knew that it was going to be a painful massage. We paid for the deep tissue, so it was kind of too late. I did tell her to take it a bit easy. It felt good majority of the massage. But some areas, such as my back and thigh hurt. They provided us with a small bottle of water after their services. I felt a bit relieved after the massage, but the next day our bodies felt sore. I will still give them 5 stars because it was my choice of massage. It wasn't their fault. Spa was very clean

Great massage therapist. Informative and very detailed. Her deep tissue massage will leave you…read morefeeling so relaxed afterwards. I've done her 90 minute massage and I've fallen asleep everytime

Sonya is an incredibly gifted massage therapist! I've seen her three times and she is truly one of…read morethe best massage therapists I've had. She's thorough, fluid, strong, and super relaxing. She's got a great positive outlook on life and is very passionate about what she does. I HIGHLY recommend Sonya!

I feel like it was rushed and not enough was done not only that they had to step away a couple…read moreterms to assist other customers coming in and calling. I don't feel like that should've took away from any of my time at the end of the day I feel like it could've been a much better job and everything was rushed. me and my wife has had a couple massages before and they were way better and took way better care of us and longer sessions and seem like they care not just to get the job.

This was a great place the massage was wonderful and affordable!! I walked out feeling relaxed and…read morerefreshed!