Gone into this Best Buy quote a bit, since we moved here. Always way to find someone to help,…read morechecking out is easy and so far, inventory has been good. Clean friendly store

Purchased a washer and dryer unit in 12-2025 and it took them two weeks to deliver it to me since I…read morelive in Pittsburg, TX. So they deliver the units on a Friday afternoon. They bring them into my house and install them in my laundry room. The dolly that they used had rocks stuck to the wheels from my driveway which damaged my flooring. When they leave my house the rocks are still laying on the floor when they leave and they don't bother to clean up their mess or acknowledge the floor damage. Yet they look at me like they want a tip from me after I paid "X" dollars for a delivery charge since I live in Pittsburg. After cleaning up the mess that they left, then I noticed that my floor was damaged. So I started to look at the washer and dryer units to see if they were damaged too. Sure enough, the washing unit had a big scratch across it. So I called Best Buy and reported the issue to them. A claim was initiated through their claim service Sedgwick. When they called me Sedgwick was helpful and proactive in getting the claim rolling along. They had a claims adjuster out to my house by New Year's Eve to look at the damage. When he came into my house I showed him all of the damage to the floor and the washer unit. Explained to him that I had not submitted a separate claim for the washer unit to Best Buy yet. He told me not to worry about that, that he would include it in the claim for the floor and/or submit a new one for me to Best Buy for the washing machine. He took all the pictures that he needed and I sent him the floor plans of the house as he requested. As he was leaving and I walked him out of my house. He told me not to worry about anything, that he would "cut a work order" and have the repairs done to my house. I was totally happy with that versus having to replace all of my flooring in my home. I remind you that was 12-31-2025. During the couple of months I didn't hear anything from Best Buy or Sedgwick even after sending them a few emails asking them of a status of the claim. Finally on 3-26-2026 Sedgwick called me offering a settlement that was a "low balled figured". I was like "are you serious"!!! I can't get my floor repaired at the amount of money that you're offering me. They told me that you can get more quotes, but basically the offer is what it is and they will not change the offer unless it's drastic quote. I then asked about my washing machine. She told me it was not included. I then asked her why not and explained the conversation between the claims adjuster and myself. She said that he did not have the power to make that statement and should not have made it. My 90 days was over and tough luck basically. She would email Best Buy about the issue. It was damaged during delivery. That I didn't pay for a scratch and dent item, I bought a brand new item, that the Best Buy technicians damaged it just like they damaged my flooring due to their negligence. I informed her that I told her about the issue when I first talked to her when the claim was made and/or one of her other representatives and she told me that she did not remember that. That she was an hourly employee and she gets paid by the hour, she had been on this call to long. She might bring it up with her Supervisor on Tuesday. I just tried to make a claim on the washing machine through Best Buy and their BOT connected me to someone in Guatemala who told me that I only had sixty days to make a claim on the washing machine and that I couldn't make a claim on it now. Even though I bought the extended warranty on the units. I need to buy a new laptop computer now. Take a guess of where I'm not going to buy it from!!! I'll take my money elsewhere from now on.

If you're gonna advertise same day delivery and Don't. My neighbor was recently in there to buy…read more,found a set she wanted. Needed it that day delivered went to pay and they couldn't deliver the whole reason she went there was for the same day delivery that's at ethical business practice.

Just walked in here ready to buy a fridge, washer, dryer and microwave. Nobody said Shiii to me &…read moresomebody looked me dead in my eyes. So I'm on my way to Best Buy ! I don't like to spend my money where I'm not welcome :-)

I ordered my entire set of kitchen appliances from the Longview store and couldn't be happier with…read morethe service I received and the excellent help from their sales personnel. Curtis, Nikki, and the whole gang were awesome!!

Great place for all your home project ideas They have all…read morethe best tools and resources available And a large indoor lumberyard with everything you need to finish the job

Shopping online with this store sucks. They will show you they have ample items in stock, but after…read moreyou order and pay online they switch up saying they won't have the item for 2-3 days. So basically you are stuck waiting for days for an item that you intended on getting for a project in play. The people who inventory need to step up on their job and update their stock so people don't get stifled.

I had a great experience with Julie and her staff in the purchase of a washer and dryer for my kids…read moreand their newborn. No pressure sales, good prices, quality Whirlpool appliances, and next-day delivery. What could be better?! As a female vereran, I can appreciate purchasing from a woman-owned business. I highly recommend Green Street Appliances!

From the owner: Selling Quality Used Appliances. Refrigerators, stoves, washers, dryers, microwaves and…read moredishwashers. All are super clean and come with 30 day warranty. We carry Whirlpool, Kenmore, GE, Frigidaire, and Maytag. Woman owned and operated. EPA certified technicians.

My parents bought a recliner a few years ago. Around $500. It started peeling about 6 months ago…read more The insurance they purchased doesn't cover that. They are 85 and 87. I feel like they were taken advantage of. It has had a cover on it the whole time. What has made it peel? Doesn't it sound like a defect? They were given a number to call and a shoulder shrug.

Was told due to the pandemic stuff get broken easily. Luckily the bed never made it in the house as…read moresoon as it came out of the box it was broken. They came to my house 4times and was told the only thing they can do is set up unlimited appointments and see when I get a undamaged furniture. I finally decided they could just take all their broken pieces home since they were just dropping it off at the house and get reimburse. My brother bought a table a month ago and is already falling into pieces. And the bed set was 4K and the table was 2k so we weren't being cheap. Shelby the lady who emailed me said she will take away the delivery fee but it never was taken off. The delivery guys told me the only thing is for me to go up to the store and pick up the bed even though I paid extra for it it be delivered. I can go on and on. If I could give them less than a start I would

My nephew's PS5 broke after being infested with roaches. Gross, I know! This place was able to…read moreclean out dead bugs and fix the problem for about $125 and have it back to him within a few days. We have no hesitation in recommending this place when it comes to dead consoles.

My husband and I have worked with 3 different men, all of which were extremely helpful and patient!…read more We are very challenged in the workings of cell phones, but thankfully, they are very accomplished! Don't hesitate to use them! You won't regret it!