I'm giving this place 3 stars. I'll comment on what was good what was not. I will try them once more to see if what I disliked was because they were busy or if the staff really is as bad as they seem. My boyfriend & I went on a Sunday. He called beforehand and they guy (Joseph) said they could take us if we came now. That was fine. We walked in & its gorgeous inside. This is where the positive part of the review stops. Sadly. He showed us to the VIP room. I dont think it was - I think it's just the pedicure room. Still was nice though. We asked for a drink menu. This place offers 1 free alcoholic (or non alcoholic) drink. The entire menu was not spell checked. I'll post a photo. It doesnt actually have a list of what they have. It took them 15 minutes to get us the menu (after I asked a 2nd time for it). A guy tech finally came in and gave me and my boyfriend their Services List. We already knew we wanted basic pedicures. He literally scoffed. Um. Excuse me... if you offer it don't be rude when people request it. He took my drink order. I couldnt tell what they had so I just said red wine. My boyfriend asked for a specific martini. He came back with mine. He said my boyfriend would have to wait for the bartender. My boyfriend's tech still hadn't come in. My tech ran the water too hot for me then when I said something, made it too cold. And just left. I was going to let him know but oh well. My boyfriend's tech comes in. Neither tech was friendly or said hello. Just wanted to know which service. She went to ask about my boyfriend's drink after I asked her to. She came back and said they couldnt do that. He asked for something else. She went back and told Joseph. Joseph is the front person and the 'bartender.' That guy stayed busy. I felt bad for him. Halfway through my boyfriend's pedicure-no drink. I look mad at this point. She could tell so she went and checked again. Finally got it 5 minutes later. Was very good. The pedicure was not great. He hurt me. I would literally go "ouch!" and he just grabbed my foot again. The paint job was sloppy and not professional. They gave us the tickets and walked away without any word. When we were in line to check out, there was a woman in front of us who had come in to complain about her nail job. Doesnt bode well. They didnt really do much for her either. I have mixed reviews on even trying it again, but the nail places in Longview are terrible. At least this one serves drinks... The one positive about this place other than it's really nice inside is that they serve drinks. Joseph is very friendly as well. read more

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I came here a year ago and did not have a good experience. I came back to give them another try and not worth the price. They tried to up sale me on everything and the pedicure was not great. I will not be coming back. read more

Grand Lux Day Spa Longview - Trimmed toes uneven - Day Spas Near Me - Longview, Texas

I asked for a refill with Ombré color. I had nude color acrylic. Tech used pink acrylic that did not match. I asked him to fix and find the right shade. Tech asked someone else to do my nails. New tech was rude and asked why I didn't communicate what I wanted. I DID. He was very rushed and nicked my cuticles. (They are still sore) I usually get offered a massage or beverage. But not this time. Although the manager stood close by the entire time. They also didn't seem to know how to do Ombré and failed on mine and my daughters. It took two hours to get nails that look like amateurs did the work. I felt unwanted and like I was a problem. The vibe was like everyone was talking about me for making them redo the work. I would not recommend. Went back a couple of days later to get them repaired. Needed to wait for the cuts to kinda heal. Waited over 2 hours to get any help. read more

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Salon was not busy at 4:30 pm on a Saturday recently. 5 customers total! Unsure why as this is usually a busy time on Friday evening. My friend had issues with her color selection vs what was applied. But the manager corrected it without complaint. Clean and quiet the day we were there-much less busy than I recalled. read more

Worse place ever. I thought they were good. They were my go to spot for almost a year now but I don't know what happened. Their nail techs have been less and less and their quality is just not there anymore. My nails pealed up a day after getting them done I went in to talk to them to see about getting it fix but got blown off. They have also cut my fingers many times and have Dremel Into my nail bed so bad that I can't even what nails on now till the damage is grown out. It's just said to see that this place has took a turn to the worse. read more

Went in to get a mani pedi for my son's wedding. These two ladies worked at the same time. Both did a good job and gave attention to detail. The only negatives would be that you have to beware of the upsell. I always fall for it. And she did trim my fingernails shorter than I really wanted. She cut them down to match the shortest one and I would have preferred adding a tip to that one to match the rest. Overall I still really like this place and will continue to go back there. read more

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Grand Lux is spotlessly clean and pleasantly relaxing with quiet music and silent TV's to watch. Tom the manager (owner?) is warm, friendly and welcoming. The nail technicians are kind and gentle. Two of us got fancy nails--gel with acrylic tips. One got a hand painted design on one nail that was exquisite. It all looked great. We had a really nice time. read more

This place is fantastic. I arrived around 11:45 on a Saturday morning & I was out of there at 12:31. My nail tech was Kim I had my nails taken off and put back on and then dip powder she was so quick my nails are absolutely perfect I don't have any of the old nails showing underneath my cuticles look beautiful she was great I will go back there again. read more

Grand Lux Day Spa Longview - Perfect - Day Spas Near Me - Longview, Texas

terrible decision to come here , I got very short nails and paid 50$ for them but they are so chunky , then I paid for two pedicures my toe nail was crooked and the message was horrible barely put any effort into it , the other pedicure for my partner they didn't even file nor drill or cut his toe nails either I had to ask for him then the lady looked confused wen I asked her to cut them for him . I'll never come back here , overpriced for crappy work DO NOT COME HERE!! The only thing I was satisfied with was the eye brow wax ! read more

Don't do it. Just don't. I was out of town on a business trip and really needed my nails done, so I took a chance and stopped in here. The picture shown is one of my nails after less than 24 hours (Gel refill). When I asked the lady how long she had been doing nails (just to chit chat) she laughed and made fun of me for asking. That's unprofessional. Go to somewhere more dependable. They also would never give me a straight answer as far as how much it would cost me to get acrylic on top of my regular nails. That was annoying, and it ended up being $35 plus I did tip her because I'm a sucker like that. Def not worth the 40 bucks. Not only is my nail chipping but I have indents and bumps along the rest of my nails. Lesson learned. read more

Grand Lux Day Spa Longview - Day Spas Near Me - Longview, Texas

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I do not recommend this establishment at all. I am moving to the area and was browsing for a new pedi tech, I requested a basic pedicure- rushed the establishment was not busy at all. calluses weren't removed properly, cuticles were not touched, she grazed over them as if she was cutting them, you can still see the streaks in my shellac. I have seen nothing but good reviews from this salon, but as a first timer I will not be going back. read more

I got my nails done 6 days ago and I already had two come off and the rest poping off I'm not rough on my nails I went to pull my shorts down and two popped off i normally have my nail at least a month the dude that was doing my nails was kinda rude and rushing the whole time. I'm really upset about this situation bc I've never had a problem with them before. read more

Grand Lux Day Spa Longview - Day Spas Near Me - Longview, Texas

On the site it said 35 dollars but then turn around and say 50 dollars and charge 15 to take it off but they only cut half of it off and don't take the rest of it off read more

Grand Lux Day Spa Longview - Day Spas Near Me - Longview, Texas

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Thank you Grand Lux for an amazing experience. I have been looking for a professional salon doing meticulous, quality work for over a year and after trying several places in Longview, I will NEVER go anywhere else!! read more

Grand Lux Day Spa Longview - Day Spas Near Me - Longview, Texas

LOVE LOVE LOVE LOVE this spa/salon. I have never found a nail tech to get EXACTLY what I wanted first try, my nails are beautiful and perfect! Everyone is so friendly and the spa itself is GORGEOUS. And the prices can't be beat! I'd recommend this place to anyone who needs waxing, nails, mani/pedi, or anything of that sort! Great job guys and thanks again! read more

Grand Lux Day Spa Longview - Nails - Day Spas Near Me - Longview, Texas

I had excellent service at grand lux. They also treated me with a very tasty mimosa. My shape is always perfect when Selena does my nails, I always get a short round square but I'm sure she can do anything. She doesn't make them too thick either!! Definitely recommend. read more

Grand Lux Day Spa Longview - Nails - Day Spas Near Me - Longview, Texas

Very clean spa with a nice atmosphere. Eyebrows were pretty good. Not the best I ever had but definitely would go back.

Excellent waxing experience!!! I had Myha and I will definitely be returning next time I am in Longview and in need of waxing services. She is very sweet and made sure I was very comfortable. I had the eyebrow and underarm wax. I feared my underarm hair was too short which it was on the smaller side yet she said that's no big deal and thoroughly plucked anything the wax didn't grab at no extra cost. She made great conversation, gave great beauty tips, and wasn't overwhelming or quiet. I think it was a little rough but I'm pretty relaxed about that as a waxing experience anywhere can only be so gentle. The picture shows my eyebrows which never get the memo to look related as they grow completely different. She did a great job on them, they're not too thin and look very natural. Very quick in and out, no appointment was needed however I would still recommend calling ahead as they can get a little busy. Haven't gotten my nails done here so not sure how they are with that. read more

AMY!!! She's amazing and so friendly!! I would absolutely recommend her for a pedi and a mani!!!! read more

Grand Lux Day Spa Longview - Pedi/mani - Day Spas Near Me - Longview, Texas

Update : still a really nice place to go I like getting acrylic nails ombré style pink and white. I have been going to see Nathan lately and he has done a really great job I would recommend him if you like crazy designs long nails or really anything. read more

Grand Lux Day Spa Longview - By Ben - ombre light pink and white - Day Spas Near Me - Longview, Texas

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I've never had to wait more than a few minutes, if at all, for any services. I've always had great service. I've always gotten what I asked for and then some. I have never had issues with my nails afterwards. The only thing that's hit or miss is being offered something to drink. That's it. I've had manis, pedis, waxing, massages... always great service! read more

I did not like how my nails looked as the started to grow out. I went to have the fix and was willing to pay. They were so rude! He said we don't have anyone to help you and that was it. Not another word. Will never come back here again. The last time I came my nails literally popped off. Thought I would give them another try. That was foolish on my part. read more

The woman that did my nails was very aggressive and quick. She was flopping around and not doing anything right. I asked for French tips and she ended up putting the white two thirds of the way down my nail. She cut the acrylic before asking what length I wanted. I've been here a few times and it's progressively gotten worse. Would not go back. read more

Grand Lux Day Spa Longview - Supposed to be French tips. - Day Spas Near Me - Longview, Texas

This salon has creative nail techs. Effecent and very helpful everyonr! I enjoy going there.

Was ok. Not great. Super expensive. Very loud. Totally rush thru services and do a sloppy job. Will go back to my normal place! Is a decent place for only waxing. read more

I went in and the lady was on FaceTime with someone the entire time. I didn't feel like I got a good pedicure at all read more

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I am in town from Houston and went here to get a fill and shellac pedicure. I should have waited until I went home. The service was terrible and the results are even worse. My nails look like the first attempt of someone who is just learning to do a full set. The man who did my pedicure was rude, he would roll his eyes and huff under his breath anytime I moved my feet to the point I asked him what his problem was. My nail beds are very sore today from the excessive filing in which the tech paid little regard too when I said OUCH. Very sloppy work. read more

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Please don't go here. The guy did acrylics (after I asked for powder dip, by the way) start to finish in 25 minutes and they look awful. My cuticles were dry and bleeding after (when they were perfectly fine before.) I asked her to please just take of the acrylic probably 6 times but she refused so now I'm stuck with hurt, ugly nails. read more

This building is so nice from the outside and I was hoping for a pedicure later in the day, so I stopped in to check it out. I walked in and the fumes smacked me in the face. I went to choose a color and everything was covered in polish - the whole place felt grimey. Even over the paint fumes, I inexplicably smelled fresh cigarette smoke! I tried to pick out a color but the smells were making me sick and I felt uncomfortable with the vibes from the staff. There was nothing relaxing about being there, which was the whole point of coming, so I left. read more

Nope, never again. This was my second time here and it just keeps getting worse. They do t know what they are doing and they Donny listen. $120 for 2 mediocre pedis. Nope. They were not good, and definitely not $120 good. I needed 1 fingernail fixed. I wear acrylic French tips. The first guy tried to start cutting off the nail that were fine, then I was handed off to a lady. I told heed they were white tip with light pink....she glued on a natural colored nail and started to do dip!!!!! Are you kidding me!!!!! I paid the fee for our pedis and left... NEVER AGAIN WILL I GO BAACK read more

Grand Lux Day Spa Longview - Not even close. - Day Spas Near Me - Longview, Texas

I like to take my girlfriend to get her nails done . We typically use another spa in Tyler Tx , but we were in Longview and she needed her nails done for that afternoon so we tried this place . Looks very professional, but the service for the nails is HORRIBLE. The nail tech did not know what he was doing on her nails. Had to call another employee over to help , and she still didn't get it right . And , In the mean time , the manager of the establishment came over to watch the situation, and she was not very professional either . She gave my girlfriend and I mean looks and they were all talking in a foreign language , not English , and the whole experience was just unpleasant to say the least. Will not be going back and do not recommend to anyone else looking for a quality nail job and an enjoyable experience. Thanks read more

-0 start I would give !! How's stupid, the owner keep deleting my review on there Facebook page!! They spent there money on making the place look so fancy and luxury but use cheap product on people nails ! I even post the pic of my crack nails on their page. The owner name Tom he didn't reply or try to fix the problem he keep deleting my comment. So I went there last Friday to get my nails done, by Tuesday my nails crack and chips off plus 2 of them came off my fingers! I though it should last at least 2weeks but BS only last 5 days !! I spent 46$ for this cheap quality nails!! Very disappointed!! I don't know about other people experience there but for me it was horrible !!! The owner wasn't even try to fix the problem but keep running away from it! Bad customer service right there! read more

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I LOVE this place! Had my first manicure here with Kimberly and I cannot wait to come back! I drive over an hour to get my nails done well, but this place may be saving me a trip every two weeks! 10/10 Kimberly is amazing! read more

Grand Lux Day Spa Longview - manicure with Kimberly - Day Spas Near Me - Longview, Texas

Took my husband for a couples massage. When you walk in, it is absolutely beautiful and so luxurious. Then you see the restroom, ugggg could have been cleaner. THEN you walk into the massage room. This is where you take your hard earned $140.00 and throw it in the trash and set it on fire. The floor is dirty. Rooms are so small my arm was pinched between the massage therapist chair and the table. The beds are small and hard as a rock. My masseuse had the same skill level of massaging someone as a 5 year old. My husband said his was okay, not the best but not the worst. I am now sitting at another spa hoping they are able to correct what now hurts on me worse than it did this morning. I am really doubting if my masseuse was even licensed. read more

STILL LOOKING FOR A DECENT NAIL SALON.... On my quest to find good service and not overpriced. This is definitely not the place. Very overpriced and zero customer service from the head guy who sits at front to the entire sweat shop looking crew. I got clear shellac taken off on nails only. Then decided to try a mani / pedi. Despite me telling my technician to round my nails THREE TIMES I got square nails that the next day snagged on everything. About to redo them myself. Anyways, cost me $120 for clear nails / basic manicure. Basic pedicure. Absolutely ridiculous! My quest continues in the view...... read more

The only reason I'm giving this place 3 stars is because my pedicure was good. I came in at 12 on a Tuesday. There were probably 10 people there. They do require you wear a mask constantly which is fine except when it takes 3 hours to get a pedicure and new set. My pedicure was done well, although I don't appreciate a $20 up charge for shellac when it's not that much more difficult for the tech than normal polish. I sat for an hour waiting on one of the 5 people doing nails while 12 others are only doing pedicures. I wish I was exaggerating when I said this is the worst set I've had in years. First off, I picked a color that matched my toes exactly and it's not the color he used. I wanted dip, he did acrylic - even after I said I wanted dip three times. The shape is absolutely atrocious. My nails aren't long enough to do a good coffin shape so I said I just wanted them to taper in a little (so not completely square) he acted like he understood. But cut them way too far in. When he asked how I liked them before putting on the top coat, I told him they were horrible and had to point out every little thing for him to do a basic cleanup around my skin and make them somewhat less crooked. I got so tired of pointing everything out, I just said to finish it and had to come home and file them myself! Just don't waste your time. read more

Grand Lux Day Spa Longview - Day Spas Near Me - Longview, Texas

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This is a great place to have mani and pedi services. It's clean, well staffed and there's not another place I would recommend for pink and white solar nails. They have every color and every service you could want. Tammy and Sonny are my favorite techs but I don't think you could go wrong with anyone else. read more

i'm a cancer patient whom went to grand lux day spa for a mani/pedi an got a staph infection due to their supplies and foot spa not properly being sterilized. I even notified them right when I saw this infection happing and was treated very rudely, I've requested to speak with owner multiple times but ironically the owner is never around. I will not be back to their nail salon unless it's to speak with the owner period. read more

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I always get fabulous service at grand lux, Nathan has been doing my nails for years and he is absolutely amazing. They offer services other salons don't. I highly recommend this place!!!! read more

This place is amazing for men and women there is nothing like it in this area they do pedicures, manicures, women's hair and men's hair you can come here and get faded up!!! I would highly recommend this place to anyone of any style even for your kids it's discounted and some things are free for adults drinks on the house no charge including wine... come and enjoy please read more

Grand Lux Day Spa Longview - Day Spas Near Me - Longview, Texas

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