Though the people were nice, which is expected in a fly shop. The prices were outrageous, yes fly…read moreshops are expensive and i expect that but this was a whole new level. Their mop flys were $5! I ended up getting a few even though the price really bothered me and only after two fish they would completely fall apart! Maybe they'd be worth it if they help up well but to have this high of a price and for it to fall apart quicker than cheaper ones made it even worse. First and last time I will ever go there!

Was in the area for the weekend and stopped in to check out the shop…read more The staff was very friendly and the quality of their merchandise was great.

Just left Dick's Sporting Goods in Wyomissing, Pennsylvania. The same knee brace had mismarked…read moreshelf prices from $41-$79. The salesperson who gave us the price clarification blamed customers for moving all the boxes. Then I went to buy a weighted vest from a shelf with three of the same weighted vests. The shelf read $14.99. I check out, they charge me $43. When the cashier wanted clarification from the supervisor about the price discrepancy and wanted him to honor the shelf price, the supervisor once again blamed customers. I walked back to the shelf to find the supervisor removing the shelf tag and blaming customers once again. Last time I shop there.

Purchased a Horizon T101 Treadmill and got the "No Sweat Protection Plan" thinking that I wouldn't…read morehave to worry if anything went wrong with my treadmill. Paid for delivery and installation. It took them one month to deliver the product. The delivery people were nice and they assembled the treadmill quickly and removed the box. They left. I got on the treadmill and 40 seconds later, it stopped working. Dick's didn't want to replace it, they wanted me to contact the manufacturer. I asked for a manager. Finally, they replaced it with another T101. Less than three months later, I hear a loud banging noise. This time, I contact the No Sweat Protection Plan through their website. They required all this information. Even the cashier number. It was hard to decypher becuase the receipt had faded, but finally I got them all the information they needed. I was expecting someone to come and fix the thing. After all, why else would I pay $250 for the protection plan. They process my claim and then they inform me that my Horizon T101 is still covered by the manufacturer. They gave me an 800 number. I called on a Friday, they were closed. I called on the following Tuesday and was on hold for 45 minutes. I ended up hanging up before I could speak with anyone. Long story short, almost $1,000 in the hole with no treadmill, I just purchased a better model from Best Buy because they have a service where their Geek Squad will come to the house and fix the treadmill on the spot. I'm paying $100 to have my new Horizon T101 hauled away and thrown in the garbage where it belongs.

Workers are extremely unkind and condescending. They refused to return an unworn/unused defective…read moreitem with tags. When we offered other solutions like an exchange they also refused. I was very unhappy with both the service and treatment received.

Went in to get a fitting for a snowboard rental. Landon was very helpful in getting us fitted…read moreproperly.

I went to Indian River Marine today, Sunday before Labor Day. I explained exactly the symtoms of…read moremy boat. The owner, Lou, correctly diagnosised the problem. He sold me the part needed and explained exactly how to swap out the new part so that I didn't have to wait a week for him to do the work. He did not sell me other parts that I thought I might need, but did sell me a $5 part that I never considered. I was very impressed and will be bringing my business there

From the owner: Indian River Marine is owned and operated by Louis Olszewski and his family. The adventure started…read morein 1992 after purchasing a closing marine dealer in Berks County. Our company has grown by providing honest and reliable service to our customers over the years. We are expanding our selection of Boating, Camping and Fishing supplies. Come check us out in our new Bernville location right by Blue Marsh!

Excellent prices and service. Might change now that they will be busy servicing the adiplayer…read moreprogram. The only issue I have is with their shipping. Even after their announcement that they were lowering shipping g costs after customers complained... it makes any savings on the price pale to the cost of shipping. I'd say I've put things in my cart totalling 300 to 400 and then walk away because it would cost 50 to 70 to ship. Not worth it.

Not sure how much more one could expect from a tennis store. It's a big freestanding building with…read moreits own parking, with an abundant selection of shoes, apparel, rackets, and accessories. Someone was stringing a racket as I walked by. Various memorabilia were on offer as well. Service was available if I needed it, but they weren't overly pushy, and as someone who's worked in a specialty retail environment sometimes management wants you to be pushy. The selection is fairly high-end (even the sale rack shirts weren't cheap), which makes sense for a specialty store; if you want to go to Dick's or something that's fine as well. If you're looking for a quality racket or some stringing, I'd be here. I don't have that need at present, so I just picked up some small things, but I've got the place in my head should the right circumstances emerge in the future.

Intro to Rock Climbing with Valley to Summit on September 18, 2022…read more This was my second trip to Chickies Rock with VTS and it was wonderful! There were only 5 of us, so plenty of time to climb. Our Guide, Bob, was so patient, engaged and informative. I learned a lot of great things that I had not known before about clothing, ropes and technique. Bob was so patient with me and was there with his " green pointer" to help me over the tough spots. You should know that I am 74 years old and tho I have climbed indoors for a few years, my stamina was not that of the youngsters who were there! Nonetheless, it was a great time! I highly recommend Valley to Summit, this being my 3 rd trip with them. They Rock!

We were scheduled to do a 1/2 day ice hike at Ricketts Glen. I had spoken to the owner Dave and…read morelet him know of my disabilities. He asked a few questions, then determined that it should be OK for me to go on the hike. Shortly before the hike we received an email from Dave saying that because of the warm weather the trip would not have as much ice as it normally does. He offered to reschedule or refund our money if we wanted, but also said we could go if we wanted. We wanted. When I got there Dave and the guides were fantastic. Very personable. They were helpful but without being intrusive. One of them carried one of my forearm canes in his backpack in case I needed it. (This was to have one hand free for the ice axe.) The hike was great. At the end of the hike I asked one of the guides if he thought I could do the repelling they offer... he conferred with the owner and the lead repeller guide, and they agreed that I would be allowed to do that in the Spring. I highly recommend Valley to Summit for a great time. I look forward to a full day ice hike in February.

If you order from this shop online, good luck getting a response from customer service if you need…read moreto return the order. Contacted them twice about returning a pair of shoes that didn't fit, they never responded so now I'm stuck with a pair of shoes that I can't even wear.

JD is super knowledgeable and rips too! Great selection of gear, I am always sure to find what I…read moreneed.

Amazing service, the two gentlemen helping me pick my shoes out made it feel they genuinely wanted…read moreme to find a pair of shoes I liked, not just make a sale off me. They also gave sound advice and were knowledgeable.

Seniors, this store is a rare gem for remarkable service even for us seniors and not just runners…read more The amount of time I was given to help select the best sneakers for me just doesn't exist much today. Jason a manager spent considerable time with me. My husband and I plan to buy all our sneakers there for now on. It is important to keep such a store in business by supporting them.