July 16, 2018: Great customer service from Jim at the store. I never intended to purchase a bike, as I am a competitive swimmer. Using a friends bike, I competed in the Philly Womens Triathlon. After taking her bike in for service and clean up; Jim and I spoke of the love of sports. Me, swimming. Jim, swimming & biking. He made me feel so comfortable, as a woman, that I was relaxed and confident in purchasing a bike. Never would I thought I would? Many times, at many stores, when I experience sales staff and they know I'm a marathon swimming, I am quickly dismissed. Jim did not make me feel that way one bit. I spent 3 weeks finalizing my decision with absolutely no pressure. I highly recommend this store for your biking products and be sure to ask for Jim. He's a great guy! read more