Storage was clean and secure, both foreign indoor unit and for an outdoor unit…read more The services and contract clauses represented professionally and clearly. These guys are easy to work with.

Signed a contract for a month and had read reviews prior to signing. As a result, I inquired about…read morethe cancellation policy as that seemed like a consistent complaint from renters. I was charged an extra month's rent even though I had canceled and I had called the manager, Eban Foster, after I had not received a response to my email. Eban started the phone call by laughing at me and told me that there is a lock on the unit even though I had photos that said there wasn't. He told me that if I wanted to talk about this further I had to come down to the office and hung up on me. When I arrived at the office, he was sitting at his desk but had placed a handwritten note on the door that said the office was closed. I ultimately had to contact Story County Sheriff and my credit card company in order to get this corrected. Avoid this company.

Fantastic store and service! The day after Christmas, when everyone else was closed or too busy to…read morehelp us with the running lights not working on our brand new, non - U haul trailer, Douglas, and his blonde side kick helper saved the day! In less than an hour, they had the car back together and all lights working on our trailer!!!! Now we can continue our 3 day road trip to Arizona! We HIGHLY recommend doing business with this store!!! Thanks for all you did to help us!

I was in a bind in November and had to move my things to a new location very quickly. I was…read morefortunate to find Westside Storage online. Working with Steve, the owner, was a delight. He was exceptionally helpful in making the move to his facility. He takes pride in making his business a success by treating his clients well and maintaining a clean facility inside and out. The gated access is a plus! I am telling my friends and colleagues about this exceptionally positive experience with Westside Storage and Steve.

Steve was always helpful and very nice. Unit was in good shape. I kept my car there for a semester…read more One block from a bus stop and would certainly recommend.

I stored my items here for several months and felt confident they were safe the entire time. The…read morefacility is well-kept, secure, and easy to get in and out of. Customer service was also responsive and helpful.

My daughter is a student at Iowa State. We live in California and her first 2 years of school she…read morecame home for the summer. We' used Ames Central Storage to store her furniture and personal items during those summer months. Their facility is exceptionally clean and temp controlled. As a Mom I appreciate all the secure measures they take - from lighting, to door access, to security cameras. And the owners are AMAZING! We felt like part of the family! Great customer service and great business. I would recommend every Iowa State student and Ames resident to get their storage needs from them!

I got a flat tire in a parking lot while picking up dinner the other night. In horror I realized…read morethat my jack was in my girlfriends car so I was at the mercy of having to wait for roadside assistance to come help me get my spare tire on. Before I even had time to make the call, a gentleman pulled up and began placing a jack under my car. He then told me I could keep the jack as he and his family run a salvage yard here in town. That gentleman's name was Chris Bell and he saved me an enormous amount of time and anger that evening. A good man who went out of his way to help me like that deserves a shout out and good review. Please check out Bell Salvage in Ames for all your metal and appliance salvaging needs! It's right across the street from Carney's auto salvage yard.

Our basement was flooded recently due to a mishap. The whole team of ServPro has been fantastic to…read morework with. Joe, Gage, and Jill were amazing on the mitigation team! They've handled everything with the insurance so far, and made it easier for us. Would highly recommend.

Due to the recent storm our business had flooding in entry ways & secure areas. Servpro arrived…read morepromptly in the morning to dry the tiled flooring and the carpeted areas. They set up fans to dry the wet areas and made sure that the interior smelled fresh. Joe and Gage were friendly, professional and incredibly efficient. We were able to continue assisting clients while they worked. Thank you!