1. East coast coating

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Londonderry, NH

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East coast coating

5.0 (1 review)
Open • Open 24 hours

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6 years ago

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O'Reilly Auto Parts

O'Reilly Auto Parts

(4 reviews)

This O'Reilly is the real deal. Big place, lots of products, full shelves. Three guys manning all…read moreregisters. Great and knowledgeable store. Keep going like that, O'Reilly Bedford! Review: 5

This location has terrible customer service and stole $30 from me. I went into the store to get 5…read morefeet of fuel hose. They only had 3 feet, so I had them order more for me. A few days later, I went to pick it up. I forgot my receipt, and they couldn't find my order, which I thought was weird. I needed the fuel hose, so I bought 5 feet with the intention that I would come back with the receipt and get a refund since I never picked it up. When I returned with the receipt, the manager said it was rung up as a sale, not an order, and he couldn't do anything for me since I didn't have a fuel hose to return. When I told him I didn't have the fuel hose because it was an order, and I never received it. He called me a liar, saying, "How would I know you never received it?" He told me I might be able to come in when the cashier who checked me out was in, and maybe he would remember me, but otherwise, he could not help me. I have a corporate account with O'Reilly and maintain a fleet of vehicles. I don't have time to go in a 4th time for this matter. From now on, I'll be shopping elsewhere and cannot recommend this location. If you're the owner reading this, you should talk with your manager about basic customer service because you just lost a corporate account.

Advance Auto Parts

Advance Auto Parts

(6 reviews)

I wanted to support a small, recovery-friendly business, which is why this experience was so…read moredisappointing. I purchased a 2018 Audi A3 Quattro here and soon experienced major issues. The transmission ultimately failed, leaving me stranded nearly 90 miles from home in Massachusetts. I later learned from the repair facility that the transmission contained incorrect fluid and was facing repair estimates approaching the value of the vehicle itself. The transmission was not the only problem. Throughout the winter, my windows constantly fogged up and even developed ice on the inside of the car, creating a safety concern. I brought this to the dealership's attention and was told to use the AC, but the problem continued. After seeking additional opinions, I learned there was a gap in the driver's side window due to a warped seal or fitment issue, allowing moisture into the vehicle. To be fair, the dealership later offered to work with me and discussed a discounted repair rate. However, by that point I had already spent significant money getting home, was facing major repair bills, and had lost confidence after my concerns about the vehicle were not resolved. What disappointed me most was the lack of meaningful effort to address these issues before I felt forced to file complaints with the Better Business Bureau and the State of New Hampshire. I personally tried to resolve things directly and felt my concerns were dismissed because the vehicle was sold "as is." My advice is simple: do your research, get an independent inspection, and be financially prepared for unexpected repairs. I wanted to support a local business that promotes recovery and second chances. Instead, I was left with expensive defects, safety concerns, and a feeling that my concerns as a customer did not matter.

Great, friendly service from Mike B. @ this location!…read moreThey also had the last battery in stock to fit my vehicle.

East coast coating - autocustomization - Updated October 2026

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