1. East Bay Power

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Barrington, RI

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East Bay Power

4.3 (6 reviews)
Closed • 7:00 am - 4:00 pm

Services - East Bay Power

Electric inspection

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3 years ago

Great service and a great price. Reliable service. Great communication. Always on time and available.

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Cox Electric

Cox Electric

(23 reviews)

I had them come in May to look at my outdoor generator to assess it and repair it. The generator…read morecame with the house when we bought it. The technician came to assess it while I was at work, which was understood. Afterwards I got an email with a bill for $250, which is the cost for them to come out and it included "an hour of labor". I didn't get a call from anyone explaining what was found during the appointment or any written report detailing what was found. I had to call to get information. The women on the phone briefly read off some notes stating that the generator was old and one of the parts to repair it was no longer available. I was then offered information on purchasing a new generator. I asked that she double check if the part to fix my current one was available. They called me a few days later and said that the part was not available and offered again to help me purchase a new generator. I then asked them to please provide me with a written detailed assessment of my generator. She said sure and she would get that to me. I have still not received what I asked for. Last week someone called me about the outstanding invoice. I explained that I have no problem paying the $250 once they give me the written detailed assessment from the service appointment in May. The guy said, "oh yeah I see a note requesting that in the system, I'll get that to you". As of today, still nothing. I don't think I am asking for anything out of the ordinary and it's the least they could do for $250. They also do not provide you with anyway to request this in writing, there is no email address for the company.

Koolco sold out to these guys and reviews went down hill…read more Had them out, along with three other vendors to quote AC installation. We liked them and were ready to go.... but it toook days for James in financing to call once we gave Ryan the green light. Message after message was left and no call was returned. Several days later we received a call, no explanation as to why it took so long. We decided if this was how they respond before the install, what happens if there is an issue? We went with another company, hoever I called and asked to speak with Ryan. Was told he moved to Florida but was still working for the company and a message would be dent to him. I triednhim directly, oln his cell, twice and never got a call back. I alos asked ot speak with the owner, who had made the initial sales call to us. Wr thought he would want to know why he lost a ptentional custoner but also never heard back. Be sure to do your homework. We are sure glad we changed our mind and went with anothe rvendor.

East Bay Power - electricians - Updated October 2026

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