They are thieves. The billing wanted me to pay them the remaining balance in full of what the…read moreinsurance carrier Wouldn't because it was regarded as excessive. Yet I would only be required to cover 20% of the bill of what was covered by the actual Carrier payment. Even there with their intimidating payment letters I have Zero to actually pay because I fall under Special Needs Program. Basically, they are Private Equity scammers who take advantage of seniors and the uninformed. ALL their offices operate this way. If you choose to support this kind of business, they're the ones for you. My experience with a non-doctor who rushed through the excision in my back was poor too. Mark Twain said it best about suckers. Look up the quote about people fooled.

In my opinion go somewhere else for your care. Had to have second surgery. Called they gave me…read morewrong instructions and I ended up having to have the same surgery twice before treatment. My surgeon said this is a problem they have complained about to this establishment. When you call and say you have to have the treatment the day of surgery they say no you don't. So second surgery had treatment and now I had to go to doctor for antibiotics and wound care. Frontier said they couldn't fit me in didn't have openings to see me. There is a place to put a picture but I won't the wound looks too bad.

I really enjoy the Women's only Spa…read more It helps me refresh and have time to think and relax. With having 4 girls it really helps my nervous system. thank you

It was a great place to have an outing with friends. The location is clean and well cared for by…read morefriendly staff. Bonus is the tea room!

Dr. Schmidt is very thorough, engaging, a good listener, and friendly. He quickly accessed the…read moreproblem, gave a concise but detailed description, and outlined the several options. Highly recommended.

I rarely leave negative reviews, but our experience with Dr. James Song at Frontier Dermatology was…read moreserious enough that I feel obligated to share it so other patients can make informed decisions. My husband underwent an outpatient cyst removal procedure with Dr. Song on May 19, 2026. We were told the procedure went as planned and were given standard aftercare instructions, including avoiding showers and exercise for 24 hours and applying Vaseline afterward. The following day, less than 24 hours after the procedure, my husband began bleeding heavily through layers of gauze, bandages, and eventually his clothing. We contacted Frontier Dermatology and were instructed to have him lie down and apply pressure. We followed those instructions exactly, but the bleeding continued and worsened. When we called the after-hours physician, we repeatedly sought guidance about whether we should go to the ER. Despite explaining the situation in detail, we were unable to get a clear answer. We were told we would "probably end up at the ER" but were also told that no one could definitively recommend that course of action without seeing him. We first went to urgent care, where the physician was uncomfortable treating the wounds because of their depth and complexity. After attempts to stop the bleeding failed, we were sent directly to the emergency room. At the ER, the physician treated the wounds with silver nitrate to stop the bleeding after hours of unsuccessful attempts elsewhere. We did not return home until approximately 1:00 a.m. The next day, I filed a formal complaint with Frontier Dermatology regarding both the procedure and the lack of adequate after-hours support. During that conversation, I learned my husband had no follow-up appointment scheduled for two months. Shortly afterward, Dr. Song personally called my husband and defended the treatment decisions that had been made. Because we were concerned by everything that had happened, my husband sought a second opinion from another dermatologist. That dermatologist informed him that the wounds were infected and required antibiotics and additional treatment. We were also told that corrective care would now be necessary to reduce the likelihood of significant scarring. During follow-up communication, we learned that no pathology report had been performed on the tissue removed during the procedure. What should have been a routine outpatient procedure resulted in severe bleeding, an urgent care visit, an ER visit, an infection, additional medical treatment, missed time, stress, and ongoing concerns about long-term scarring. We understand that complications can happen in medicine. What troubled us most was the combination of the outcome itself, the difficulty obtaining clear guidance when things went wrong, and the need to seek care elsewhere to address the resulting complications. I hope sharing our experience helps other patients ask questions, seek second opinions when necessary, and make informed decisions about their care.

I've been going to G+K for 5+ years and cannot say enough great things about them! All of the staff…read moreare incredible. Karen is truly invested in my skin and as I get older, I only love my skin more. The advanced treatments are my go-to but they will ensure that you're getting the treatment that benefits your skin the most. The estheticians do not pressure you into buying additional products; they educate on what products would enhance your skin and then you decide. I'm so grateful for Karen and the space she has created at Grove and Kane. I will be a loyal client for years to come!

I got a facial with Karen. She's super professional and did a great job! I'll definitely be…read morereturning to try other services.

First time for me and now I will measure all other head spas according to my experience here today…read more-- which means the bar is set pretty high. I didn't have any expectations since I've never experienced anything like this, but I can say with utter confidence. I'm now addicted. Do not let the exterior of this business fool you, the inside is top-notch. It's very clean, calm and the aesthetic is very apropos. My tech was outstanding and I can't wait to go back to see her again. Thankfully, for my pocketbook, I live more than an hour away... so I can't come here as often as I would like. But since I visit family here several times a year, I am probably going to book an appointment each time I visit (if I can get away with it). Love this place!!!

What an amazing experience. I made an appointment online and that transaction was seamless. No…read morepayment required at time of booking. Upon arrival, it was a quick check in and was lead down a hall where there were several area divided by thick drapes. I went into one to change and afterwards was brought to an another area a few "doors" down. The atmosphere is calm, serene and peaceful. I went with a head spa experience and it was amazing. The hour flew by before I knew it but it was absolutely relaxing. I did pay extra for the essential oil for my hair and that is a small upgrade I recommend to anyone having this experience. The massage on my scalp, neck and upper shoulder was completely amazing. I was so relaxed and felt like butter after my time. Highly recommend

Super nice and talk me through everything. I had a lash lift and tint and eyebrow tint.read more

I almost don't want to share how great my lashes look so that Bri doesn't get booked up!! But they…read moreare amazing! This was my first experience with lashes and Bri takes her time and allows you to share your hopes, thoughts and questions. Do yourself a big favor and get your lashes at the London Lounge in Lynwood with Bri!

I have been Linda's client for nearly 2 years now.  Prior to that, I never had a Brazilian wax in…read moremy entire life. Believe me when I say Linda does a wonderful job and makes it as painless as possible!  I was very impressed with her knowledge and care from the get go.  She is professional, yet incredibly compassionate and very easy to talk to.  More importantly, she is ethical. Her studio is also cozy, neat and clean which helps me relax well! I love that I'm conveniently able to self schedule my appointments on the Gloss Genius app. Be sure to take an ibuprofen or two within an hour of your appointment.  I take two every time and it helps a lot even if I have sensitive skin.  The smooth end result is always really worth the hard work & pain! You also get a free touch up a week after your first visit & a complimentary pair of exfoliating gloves to take home. It's painful, but stick with it. Before you know it, you'll be braving your waxes more easily and looking forward to them! :)

It's been a year so I thought I would offer an update and share another 5-stars for Linda. She was…read moreright (though I didn't believe her at the time) that the maintenance is much less painful and much quicker. If you're a guy considering it, get through the first round of hell and know it definitely gets better. Linda is a pro and makes an otherwise weird situation "normal".

I have been coming here for my dark spots and uneven skin tone for the last 3 months and I'm really…read morehappy with the service. I tried many skincare lasers including IPL, yag, and pico for my issues. But the laser treatments only helped temporarily and I alwasys end up with more freckles and sensitive skin. With Genie's brightening treatment, I'm seeing gradual improvement on my dark spots. She also went extra mile to address other issues such as messy eyebrow and blackhead on my nose. I can feel that she truly care about her clients and their wellbeing.

Thank you Genie for unclogging my pores! I've been wanting to see you but Covid happened. Anyway,…read morepast tense and out with the new discovery! Because of Covid, she too has to check every client's temperature and ask if I had been sick in the past. Thank you for being so meticulous and thoughtful all through my visit. I was handled with care in every step of the way. Genie is my genie in a bottle. She's very professional, very careful and I could tell she loves what she does and do it so very well.. First the assessment. Genie takes a good look at my face and skin texture and, at the same time explains what she sees and what she thinks I need. I replied: Please by all means make me bright and shiny! Two hours of pampering, steaming, peeling, and some gentle strokes across my face. She's very gentle and super efficient. Of course, I couldn't see most of the time but I could tell she was working her magic. Every product she applied smell so heavenly and friendly. I never reacted like cough or get irritated at all. Everything smelled so yummy. You know how some smell you don't do well with. Not one problem as I have in the past. Not her products. She explained that these products are well picked and within every regulations of aesthetic guidelines. I'm all for that! Products are both from Korea and Germany. All in all, Genie made sure I was comfy. She's open for any questions if I had any. This place is super clean. Best of all, she's on time! One thing to remember is to either keep your appointment or cancel within 24 hrs. Otherwise, it will cost you half or the full amount. I thought I'd disclose this info to save all of you some time to think. Either way, I thought it went very well and am thinking about proceeding to get a set of treatments in the near future. I highly recommend Genie. You're welcome.

I have known Cassandra professionally for 8 years now and she is a consummate professional. Even…read moreprior to Covid she went above and beyond with safety and sanitation protocols. I'm a little disturbed by another reviewer who made allegations about "vaccine" status etc as it's none of our business to know the personal medical info of a professional doing treatments as it in no way affects the client. You have more chance of catching hepatitis or norovirus from eating at an eatery than you do catching covid from professional skin services. Cassandra has always worn gloves and masks when doing treatments and to top it off she has written Covid safety and sanitation protocols for the esthetics industry that other estheticians have put into place in their own practice.

I just had the most disturbing experience at this 'establishment'. I booked a consultation for…read moreelectrolysis. I arrived on time to a locked office with no lights on. I texted Cassandra asking if I was in the right place and she said she'd be up in a minute. I waited for about 10 minutes when she showed up without a mask on which was immediately unnerving to me. On the door to the business is the photo posted below-her website doesn't provide any information about her stance on vaccines. Had she had made it clear on her website that she is against vaccines and the science behind them, I would have never made the appointment. Aside from her blatant disregard for public health, Cassandra was extremely rude to me. I left just a few minutes into it because I was so uncomfortable. I'm not sure if she was being particularly rude to me because she could tell I was uncomfortable from her not wearing a mask/her sign or if she treats every customer this way. I've never been spoken to the way she did by a 'professional' in the beauty/health/wellness industry. It was as if she was mad at ME for being there! I thought maybe I had booked the wrong thing online, so a minute into her brash line of questioning I apologized and said, "oh I'm sorry I thought I booked a consultation," she responded in a condescending tone saying, "I know-this is me consulting you." It's concerning that this person is claiming a 'science based' approach to her work when it's very clear that she is not aligned with the scientific community. I'd caution anyone to patronize this business, particularly during this omicron surge.

I've gone to Amala Studio since Angela was located in downtown Bothell - she does an amazing job!…read moreShe is quick and quite painless for sugaring or waxing. I've had zero irritation afterwards. I highly recommend Angela, especially for first timers. She will make you feel comfortable and explain the process.

Checked this place out using a groupon, which if you really think about is kind of like playing…read moreRussian roulette, but with your skin. The studio is nice, has a relaxing sitting room and just an overall chill vibe. I've gotten my first 3 waxes with Angela. Loved her. Very friendly and professional. Highly recommend booking with her, which is also super convenient to do online.