I really enjoy the Women's only Spa…read more It helps me refresh and have time to think and relax. With having 4 girls it really helps my nervous system. thank you

It was a great place to have an outing with friends. The location is clean and well cared for by…read morefriendly staff. Bonus is the tea room!

Mimi was the highlight. She was so sweet and gentle with the services but rough with the scrub…read morewhich I liked. She is incredibly hard working. I felt so amazing having warm water splashed on me on a plastic table . Tip the masseuse after the service. Showers were nice, the hot tub was luke warm at best and there are no hair ties so you literally have to use your locker key which I didn't like. The vibe felt old in here but it was still a vibe. Receptionist was sorta outta it. But Mimi was the goat

This was my first time going here and it will be my last time. I don't recommend for anyone to come…read morehere, and definitely don't bring your children. My husband was in the steam room sitting with his eyes closed relaxing, and when he opened his eyes, the room was full of men masturbating and giving each other hand jobs. He left the steam room and didn't feel comfortable to return. He felt violated and disturbed by this behavior. We have been to multiple Korean spas all over the country, and have never experienced anything like this. It would be simple to stop this behavior, all they would have to do is have an employee whose job it is to make rounds and enforce the rules which are clearly posted - no sexual acts. Unfortunately there are hardly any employees around, and that is why these perverts can get away with these public sexual acts. Believe it or not, children are allowed at this spa. I am considering reporting this to the police for that reason. Now that I am here writing this review, I am seeing that there are multiple other reviews reporting the same thing. The fact that this continues to go on shows that management does not care. I will be posting this review anywhere that I can, and telling my friends and family to avoid this place.

OK, I've been getting massages at this Lynnwood location for a number of years now…read more I only started to work with Marina in the past few years (3?). She's great. Healing hands and sharp humor. I believe she's achieved Elite status. She's responsive. So, if you need more pressure, or focus on specific areas, you're covered. She keeps notes, and you don't have to remind her of what's ailing you on every visit.

I have gone to Elements multiple times. Their massage therapists are fine but I will no longer be…read morecoming here. Recently I booked a massage online which was accepted and confirmed virtually. The day before the treatment, I received a call from their receptionist informing me that the therapist preferred 90 minute slots and asked if I would be willing to update my massage from 60 to 90 minutes. Otherwise they would need to reschedule me for another slot. Their other time did not work for me. While the receptionist was very friendly and polite, the reasoning that the therapists didn't want to have empty portions in their schedules felt like a bait and switch. Essentially, asking me to spend more money with the therapist to make my visit worthwhile for them. This was frustrating especially because I had already booked a 60 minute massage with upgrades. Receptionist stated this is a known issue with their online scheduling platform, which seems idiotic issue that should be fixed for a large franchise since it significantly impacts the customer experience. This is the first time it has happened, so it's possible it is a therapist by therapists preference, but be alert that they may not be able to keep your appointment.

Had a mostly relaxing massage, and overall it did help me unwind…read more Atmosphere was calm-ish, with a few interruptions. Pressure was good, and really worked some tight knots out. Parts of the massage were very soothing and genuinely relaxing. Yet the flow felt a little disjointed at times. Experience was descent, just not the normal massage routine. Not bad, just a few times I wasn't totally sure what was happening. Definitely left feeling more relaxed than when I arrived. I would call it a 3.5-ish star experience overall. Next time, less interruptions would be nice, but they seemed busy. Good massage overall, just a bit awkward ;) $10 discount for a Premium 1.5hr massage as a first time customer!

For my first experience here, I had the head spa. I arrived 8 min early, but no one came out to…read moregreet me at my scheduled time. I walked down the hallway and called out for assistance at 10 min after my appt time. The technician who did my service didn't speak to me. The table was flat and lightly padded, no bolster for under the knees- which made laying flat for the whole time a little uncomfortable. The Head massage was claw like, with the same motion, very repetitive. It was also rough and a little jerky. Not relaxing. No real smooth movement- it was all a little like a i was taking up her time. Some of the neck and shoulder massage was ok. But that made up a very small portion of time. The technician left a few times, while the water was just running on my hair, or when the conditioner was in hair. I had no clue what was happening or what to do. I had high hopes for this to be similar to other head spas, but this one wasn't one I'd repeat

Lily Massage is my favorite place for my body massage . Rose is the BEST massage teraphhist!…read more and the owner Lily is amazing too ! highly recommended

Had a super relaxing massage at this place. Had the 60 min body massage and 30 min foot massage…read more Rose did a super good workout! It was a great experience. She offered to do cupping as my muscles were so tight. Slept so good that evening.

I had a fabulous experience at this spa. It's quiet, clean, and relaxing--exactly what you'd hope…read morefor in a day spa. I just wish they had an esthetician on staff! Lindsay did a fabulous job giving me a maternity massage! My due date is just 2 weeks away, so I've got lots of aches of pains, and she did a really great job working out the kinks. She was also very friendly, and I enjoyed chatting with her about our kids. I look forward to my next appointment with her.

My first visit was on Mothers Day (thank you Hubby!). Though not typically open on Sunday's this…read moreday was a wonderful exception. This spa is unique in that they accept insurance so that they can provide a spa like service even if you're there for therapeutic massage. Other services include: Relaxation Massage Infant, Maternity and Teen Massage Foot Treatment Spa Massage Dermalogica Face and Neck Massage I received a Foot Treatment which I believe involved some reflexology technique and then a Spa Massage with a paraffin wax treatment on my hands and feet. The foot treatment started with a soak and then pressure point Massage. I was so surprised at the tension I was carrying in my feet! The spa massage was very calming and Shannon was amazing. She adjusted pressure to my comfort level and answered questions I had as she worked. The paraffin wax was new to me but left my hands and feet soft and moisturizer. Ah, a lovely day at the spa and here's where I really left feeling rested...no sales pitch on items afterwards. Thank you!

1 Star - Very uncomfortable tipping experience…read more I have been a regular customer at this massage place and usually visit about twice a month. As someone who also works in the service industry, I understand how important tips are and I always tip fairly depending on the quality of service. In the past I have tipped anywhere between $15-$25. However, my most recent visit was extremely uncomfortable and disappointing. I booked a 90-minute massage that cost $115 after tax. When it came time to pay, I intended to leave a $20 tip, which would bring my total to $135. The payment machine actually showed multiple tip options including $20. However, the staff refused to allow me to select the $20 option. They insisted that the tip must be 30% or more, and pointed to a small note on the table that said 30% gratuity is "appreciated." They then attempted to add $30 to my bill without my agreement. This is very concerning for several reasons: * The 30% tip was never disclosed before the service started * It was not listed on the official menu or pricing * The payment machine still shows optional tip amounts but customers are not allowed to choose them * Staff attempted to force a higher tip after the service was already completed A gratuity is supposed to be voluntary unless a business clearly lists a mandatory service charge before the service begins. Posting a small note on the table and then pressuring customers at the payment terminal is not transparent and creates a very uncomfortable situation. As a loyal customer who has supported this business many times, I felt extremely disappointed by how this was handled. If a business wants to require a 30% service charge, it should clearly state that on the menu and inform customers before the service -- not pressure them at the register after the service is finished. Customers should be aware of this policy before visiting.

I live down the street and have been here a dozen times. I've done the couples massage with my wife…read morethree times as well. It's a step above the average Asian massage parlor; it's got a clean, fantastic setup and vibe. As the name suggests they use hot stones as part of the $60 1 hour massage which is a nice feature. I see all the 1 star reviews very concerned about tipping. I don't think people should tell you how to tip, but I also feel like these workers earn their suggested 30% or whatever is posted. TREAT YOURSELF

I don't really understand any negative reviews here I had a really positive experience!…read more Granted it was a little bit expensive, but you can choose to get what you pay for. I wasn't completely satisfied with my color of the first time around but they corrected it without any you were guilt. I appreciate self check-in and self check out as well!

This was once a premier salon. However, this salon has gone downhill in caring about clients…read more One example: My last two appts were cancelled by the salon. The first appt. was cx with sufficient notice, allowing me to reschedule my service in a similar time frame. They said my artist was on medical leave. Ok, understandable. However, the most recent appt. was just cx, LESS than 24 in advance. Please note, THEY require 24 hours notice if WE cancel, or they charge your credit card on file. Last year or so, the salon cx my appt. as I was driving to it, so less than an hour in advance. As a client, with such short cancellation notice, this means I have to wait, at MINIMUM, 1-2 wks to reschedule as most artists are booked out that long. I don't know all the details about why my artist extended her leave, and I wish her the very best, but either she waited less than 24 hrs to notify the salon that she'd be extending her leave, or else the salon delayed in informing its clients. Of course, I understand that things happen with artists, but the grace should run both ways. If the salon has such a strict cancellation policy/fee, then they should abide by it as well. Perhaps they should credit us the cost of service that they cx?! Our time is just as valuable. Another example: Historically (going WAY back) rates would raise about once a year. In the last 5 or more years, I've noticed they raise rates several times a year, which seems excessive. Now, it's just plain egregious. The past 3 months alone, one of my colorist's rates have raised EVERY MONTH: $133 - may $136 - june $149 - July I love my colorist, and that she is getting paid well, however, these price hikes are egregious and *not* sustainable for the average person. For those that can afford this, you are lucky! So for those of you who feel like your artist's prices keep going up, up, up: start tracking this, b/c you are not imagining it. Anyway, I do love my various artists, but it's time to start looking at other salon options.

First time for me and now I will measure all other head spas according to my experience here today…read more-- which means the bar is set pretty high. I didn't have any expectations since I've never experienced anything like this, but I can say with utter confidence. I'm now addicted. Do not let the exterior of this business fool you, the inside is top-notch. It's very clean, calm and the aesthetic is very apropos. My tech was outstanding and I can't wait to go back to see her again. Thankfully, for my pocketbook, I live more than an hour away... so I can't come here as often as I would like. But since I visit family here several times a year, I am probably going to book an appointment each time I visit (if I can get away with it). Love this place!!!

What an amazing experience. I made an appointment online and that transaction was seamless. No…read morepayment required at time of booking. Upon arrival, it was a quick check in and was lead down a hall where there were several area divided by thick drapes. I went into one to change and afterwards was brought to an another area a few "doors" down. The atmosphere is calm, serene and peaceful. I went with a head spa experience and it was amazing. The hour flew by before I knew it but it was absolutely relaxing. I did pay extra for the essential oil for my hair and that is a small upgrade I recommend to anyone having this experience. The massage on my scalp, neck and upper shoulder was completely amazing. I was so relaxed and felt like butter after my time. Highly recommend

I bought a Groupon for a 60-minute massage and aromatherapy session at Tranquil Touch Therapy, and…read moreI was delighted! Tina is very accommodating and makes you feel comfortable. She asks a lot of questions to ensure you get the best experience. She is also gentle and very professional. Her suite is located inside Sola Salons suites. It is small, but cozy and clean. She has a bench that opens up to store your belongings and the massage table is heated and very comfortable. While getting your massage, the atmosphere is very relaxing and you enjoy gentle spa music. The only thing I would warn about is that from time to time you can hear the conversations of the other suite tenants/businesses and customers. This isn't something that distracted me from the experience, so it wasn't a problem. Overall, I had a great experience and plan on going back. I would highly recommend Tranquil Touch Therapy.

My first trip was a wonder. I was trying to find someone close for regular massage and Tina was…read moreawesome. She did not just "Do a massage" but rather focused on where I needed it the most. The massage room was great and very nice. Very professional and very covid compliant. I have already booked another massage.