This company is very unprofessional, i called for service to fix our lock that was not latching, so we were having to jimmy the door to stay closed once we left for the day. They said they would have someone call me to schedule an appt, i never heard from anyone and never received a message or anything, we fixed the door ourselves cause we needed to, 3 days later someone just showed up at our door to fix the door, i told them we already fixed it and he told me to sign a paper but we WOULD NOT be charged for the visit of nothing, a few days later i got a call from EAP asking for money since it was MY fault that i didnt cancel, I DIDNT have an appt. to cancel, they never called me.
They kept fighting me on it for 65.00, never took the blame or owned up to anything.
WE WILL NEVER CALL EAP GLASS EVER AGAIN, I WILL GLADLY PAY DOUBLE AT ANOTHER COMPANY! read more