The owner of this business, Jose Velez, operates a home appliance repair service. Mr. Velez was…read moreunscrupulous & dishonest with us & failed to complete a repair initiated on one of our home appliances, leaving it dismantled after a total tear down. Mr. Velez accepted funds for parts that needed to be ordered for the repair & failed to return numerous phone messages left on his answering service since accepting the funds. After his second ( & last) service call, we noted that the receipt he provided was generic with no printed business name, which, in retrospect, raised concerns. A follow-up business search with the Sec'y of State of Ohio shows he has not filed business documents with the State of Ohio & has no "Certificte in Goodstanding". Due to his failure to complete the repair as he promised on his last service call & our failure to thoroughly verify his credentials we were obligated to purchase a new appliance. This review is to alert the community that Mr. Jose Velez is operating J & J Appliance unethically & to prevent others from being scammed by this disreputable, untrustworthy individual. This business rates ZERO stars.

From the owner: J&J-Appliances, The Appliances Professionals have been in business since 2012. We have the fastest…read moreservice, Lowest Rate and the Best Technician in this field. We Repair all major appliances for all brands and models. We also install appliances and we have refurbished appliances for sale.

PROFESSIONAL!!! Great customer service, Plenty selection on floor. Pricing best in town…read more Delivery less than 48 hours from purchase. Cannot ask for more--plus a 1 year warranty. Don't waste your time going anywhere else.

Amazing people! They got us the furniture we needed and it was delivered fast. Easy and simple…read morepayment plans. 100% will refer this place! Thank you! The quality of the couch is amazing

Very disappointed with the quality of the furniture I purchased and the communication is terrible…read more I purchased an electric recline couch and loveseat and have had a little over 2 months. In the store I noticed a small stitch coming out and was assured it would be fixed before delivery. It was not, it was delivered with the stitching still out and we had to have one of their guys come to fix it. Not even a month later more stitching has come out and I have attempted to contact them through the website with no response. I called the store but all I got was they cannot be returned but they have a 1 year warranty. I also contacted on Facebook Messenger which took way to long to get a response and all I got was that their guy would be in touch to come fix it... AGAIN. I am still waiting to hear from their guy and them and it has been over a week since they last responded. The motor is also starting to act up on one of the recliners. This is absolutely unacceptable for new furniture and doing business in general.

as you can see... this place only has one star. don't get me started…read more.... broken recliner (floor display i believe) theyll pay parts, I pay labor. no biggie but it's been 8 months and Ive never heard a word from them. theyre communication is awful! The sales woman is really nice but havent heard a word from her. but its the owner thats really terrible with people. I also wanted them to make sure the bed I received was same I ordered. A week later i told them it didn't look like or feel like what I ordered. Aric, the owner, to have somone look at it and stated he'd never take back a bed! then he started yelling at me about it. His warranty program is non-existent. terrible customer service. Aric is a rude, obnoxious, mean actually, person. He has tantrums like a 2 year old. very unprofessional. he recommended a few contractors for various work we needed done. Out of 4 people... 1 showed up. The rest didn't want to be associated with his name.

I was shopping at the Home Depot in Ashtabula Ohio today and we bought several pieces of wood and…read more4x4 posts and an assortment of everything needed to repair a fence and we had wonderful service from a young man named Kyle who helped us tremendously I just want to give good recommendations for the customer service so much of that has disappeared today but I do have to say Kyle from Home Depot went over and above to help us out

This is one of the cleanest, well organized Home Depot stores I have ever been to. The aisles are…read morewell organized and just look very clean. We were greated by several employees, though none asked if we needed help finding anything. The prices, all things considered, were very reasonable all around. If I'm ever in this area again, I wouldn't hesitate shop here again.

1. Do not trust the quality or the condition of the stuff that's sitting out for sale. My mother…read morewas renting something that was supposed to have been brand new, come to find out there had been damage to it on the inside where the company had glued it and then she also saw other damage where parts of her dresser that she was renting from them was falling apart. 2. When my mother rented a brand new bedroom set, the mattress was also supposed to be brand new. She realized there were issues with the mattress where it was collapsing in places too easily as if someone had slept on it prior. Come to find out when she called the local Aaron's, she was informed that it used mattress that they swore had been clean. You cannot properly clean a mattress at a rental place. It was not brand new and upon extremely close observations we noticed stains. How disgusting is that? And when she called the store requesting a brand new mattress they kept denying her. And the mattress was uncomfortable to the point that it had injured her arm so badly that she ended up in the emergency room! 3. There have been times that they have double charged her during autopay! 4. They will be nice to you in your face but talk shit about you behind your back! I have witnessed that first hand. 5. They will sell you televisions that have been damaged. I have personally had that happen to me where I had rented a TV from them and as I started to use the TV I noticed a dark spot in the corner and the TV eventually went out. And when I confronted them about it, yes, they admitted that they do sell damaged TVs for brand new prices. DO NOT shop at this location unless you want to be scammed out of your hard-earned money and given shit in its place. The people are rude, the products have been used and doctored to where you don't notice the damages, and you will not be satisfied.

Lowe's in Ashtabula has a young man who works in lawn and garden and helps load the mulch. His name…read moreis Steven and he has helped me two different times with mulch. Even though he is always busy he always treats his customers with respect and patience. His consideration is very much appreciated and any business would appreciate this kind of employee. Lowe's should be very pleased to have him as an employee. Sue

Bought a floor model dishwasher on January 28th. Never received an install email or phone call for…read more9 days. Was told the installers would contact me within 48 hrs. Called Lowes Ashtabula store on the 8th day and was told " The installers came to pick up your unit but we told them it was not shipped here yet. It's a floor model and it's been here." Went up there after work the next day to confirm delivery and wanted the store manager JOE to schedule with the installers for me because I did not want to get caught up in the automated loophole for hrs but JOE was rude and said " Do you want a refund ?" Will only be using Mentor stores from now on.

Great selection, clean store. So happy they are in Ashtabula. Employees are pleasant and helpful.read more

From the owner: At Ollie's, we sell "Good Stuff Cheap"! You'll find brand name merchandise at up to 70% off the…read morefancy store prices every day! We've got bargains on housewares, bedroom and bathroom, books, flooring, toys, electronics, furniture, air conditioners, clothing, health and beauty products, patio, pet supplies and so much more. You never know what you'll find at one of our "semi-lovely" stores unless you stop by and see for yourself!