Very disappointed with the quality of the furniture I purchased and the communication is terrible…read more I purchased an electric recline couch and loveseat and have had a little over 2 months. In the store I noticed a small stitch coming out and was assured it would be fixed before delivery. It was not, it was delivered with the stitching still out and we had to have one of their guys come to fix it. Not even a month later more stitching has come out and I have attempted to contact them through the website with no response. I called the store but all I got was they cannot be returned but they have a 1 year warranty. I also contacted on Facebook Messenger which took way to long to get a response and all I got was that their guy would be in touch to come fix it... AGAIN. I am still waiting to hear from their guy and them and it has been over a week since they last responded. The motor is also starting to act up on one of the recliners. This is absolutely unacceptable for new furniture and doing business in general.

as you can see... this place only has one star. don't get me started…read more.... broken recliner (floor display i believe) theyll pay parts, I pay labor. no biggie but it's been 8 months and Ive never heard a word from them. theyre communication is awful! The sales woman is really nice but havent heard a word from her. but its the owner thats really terrible with people. I also wanted them to make sure the bed I received was same I ordered. A week later i told them it didn't look like or feel like what I ordered. Aric, the owner, to have somone look at it and stated he'd never take back a bed! then he started yelling at me about it. His warranty program is non-existent. terrible customer service. Aric is a rude, obnoxious, mean actually, person. He has tantrums like a 2 year old. very unprofessional. he recommended a few contractors for various work we needed done. Out of 4 people... 1 showed up. The rest didn't want to be associated with his name.

The owner of this business, Jose Velez, operates a home appliance repair service. Mr. Velez was…read moreunscrupulous & dishonest with us & failed to complete a repair initiated on one of our home appliances, leaving it dismantled after a total tear down. Mr. Velez accepted funds for parts that needed to be ordered for the repair & failed to return numerous phone messages left on his answering service since accepting the funds. After his second ( & last) service call, we noted that the receipt he provided was generic with no printed business name, which, in retrospect, raised concerns. A follow-up business search with the Sec'y of State of Ohio shows he has not filed business documents with the State of Ohio & has no "Certificte in Goodstanding". Due to his failure to complete the repair as he promised on his last service call & our failure to thoroughly verify his credentials we were obligated to purchase a new appliance. This review is to alert the community that Mr. Jose Velez is operating J & J Appliance unethically & to prevent others from being scammed by this disreputable, untrustworthy individual. This business rates ZERO stars.

From the owner: J&J-Appliances, The Appliances Professionals have been in business since 2012. We have the fastest…read moreservice, Lowest Rate and the Best Technician in this field. We Repair all major appliances for all brands and models. We also install appliances and we have refurbished appliances for sale.

I was shopping at the Home Depot in Ashtabula Ohio today and we bought several pieces of wood and…read more4x4 posts and an assortment of everything needed to repair a fence and we had wonderful service from a young man named Kyle who helped us tremendously I just want to give good recommendations for the customer service so much of that has disappeared today but I do have to say Kyle from Home Depot went over and above to help us out

This is one of the cleanest, well organized Home Depot stores I have ever been to. The aisles are…read morewell organized and just look very clean. We were greated by several employees, though none asked if we needed help finding anything. The prices, all things considered, were very reasonable all around. If I'm ever in this area again, I wouldn't hesitate shop here again.

The service is trash. Cannot resolve any issue with the company. They do not have a working phone…read moreline and the phone number provided by Lowe's states on their answering service "Please do not leave a message. We will not receive it or return it." Nothing but trash service and complete idiots.

1. Very wonderful place to rent from! 2. The associates are…read morevery nice people! 3. Your items are treated with the utmost care when delivered/set up/returned. 4. Prices are cheaper than the competition. 5. Better assortment of merchandise. I would HIGHLY recommend renting from them.

From the owner: At Eagle Rental Purchase, we are committed to providing you with superior products and service --…read morewith no hidden fees or gimmicks. Rent, buy, or rent-to-own furniture, appliances, electronics, cell phones, and tablets without a credit check. We carry high-quality brands like Ashley Furniture, Serta, Benchcraft, Coaster Fine Furniture, Panasonic, Samsung, Sony, Toshiba, Whirlpool, Acer, Amana, Apple, HP, LG, Maytag, and many more. Custom order styles, colors, fabrics, and more -- no extra cost, no delivery charge. Our furniture, appliances, and electronics rental service in Ashtabula, OH, is proud to offer you more choices than ever, and we guarantee to beat any competitor's rate. At Eagle Rental Purchase, "You Deserve a Better Place."

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

25Sep2026 Daniel came to repair coin box on washer. Disassembled washer and could not fix coin box…read more Left washer disassembled saying he would look for part. I made several calls just requesting someone to come and re assemble the washer. All I get is an AI generated bot. Telling me that he was sick. Can't someone come and reassemble my machine??

Great selection, clean store. So happy they are in Ashtabula. Employees are pleasant and helpful.read more

From the owner: At Ollie's, we sell "Good Stuff Cheap"! You'll find brand name merchandise at up to 70% off the…read morefancy store prices every day! We've got bargains on housewares, bedroom and bathroom, books, flooring, toys, electronics, furniture, air conditioners, clothing, health and beauty products, patio, pet supplies and so much more. You never know what you'll find at one of our "semi-lovely" stores unless you stop by and see for yourself!