Quick fast and friendly. Called with a small issue on my truck came to the shop and was in and out…read moreless then 1/2 hour. Honest upfront and professional. Would definitely recommend.

I recently posted a review about this company. In a miscommunication he failed to get the messages…read moreI left about my blown engine. He has recently contacted me in an effort to make things right.

Bought 4 tires from them on eBay, less than 20,000 miles and they are already going bald. Contacted…read morethem to see if there was anything we could do to replace the tires since no tires should last less than 20,000 miles and was told sorry no warranty and stop replying to me. Any professional store should stand by their products and offer solutions when they sell something even if it is a junk product that they chose to sell in their store. Horrible customer service and I wouldn't recommend them to anyone.

As luck would have it, after completing a coast-to-coast cross-country trip in our car with zero…read moreissues, the starter bit the dust while unpacking items in our storage unit in King. The cramped location of the starter kept me from doing the ol' hammer trick to get it going long enough to get home, so I called our auto insurance company who promptly sent a tow truck. Having done business with Parrish Tire a decade ago before we moved away, there was no question where I was having our car taken for the starter. I called the Summit Square location and was told they could get to it first thing the next morning. I rode in with the tow driver and then met with the counter staff at Parrish to do all the paperwork. They offered me a loaner car, but then realized it was already promised to another customer. Not a problem as I had already reserved a rental. The starter was replaced the next morning, and the car was available for pickup before lunch. Parrish continues to be my go-to place for automotive service.

I like to support this Christian owned business but after today I won't be going back. I was quoted…read more$160 to change my rear differential fluid at a quick oil change place so I just assumed it would cost somewhere around the same here. Nope! My total was $281 - $100 labor and $150 for 3 quarts of fluid. Absolutely crazy. I guess it pays to shop around.

After shopping around town for a reasonable price for a standard oil change, I'm so glad I tried…read moreShattalon Tire & Automotive! Jiffy Lube on University Parkway charges OVER $110 for oil changes, and those ridiculous Take 5 Oil Change mechanics on Reynolda will try to charge you even more, while secretly damaging your vehicle so that you return to give them even more of your money - like they tried to do to me, last year! Not only was Shattalon Tire & Automotive's price 1/2 than what their so-called competitors were asking for, the mechanics Robert, Derek & T.J. were pleasant to communicate with before, during and after my appointment. After being told it would be best to make an appointment the next morning due to the fact that they were short-staffed the day before, I arrived the following day around 11:00 AM & was driving my SUV back off of their lot at 12:30 PM! While I waited 90-minutes for my oil change to be complete, I enjoyed sitting, watching TV and conversing with other customers within their air-conditioned waiting area where hot, fresh, complimentary coffee is offered. Even their unisex bathroom was kept sparkling and well-stocked with sanitizing hand soap and rolls of toilet paper. After my car's oil was changed, mechanic Robert happily gave me a list of rates for things I may need done in the future (such as wheel alignment & rotations, timer & serpentine belt replacements, brakes replacements, etc.), which I greatly appreciated since MOST other mechanics throughout Winston-Salem will often reply to such inquiries with the typical and foolish comment: "we can't really say what it'll cost until we see your car!" Needless to say, I've found my trustworthy mechanics to show my loyalty to and they're all inside of Shattalon Tire & Automotive! Definitely do your wallet, time and vehicle the same glory by only patronizing this particular auto shop, as well, and you won't be left unsatisfied.

They were nice on the phone at first but then started hounding me to write this review. They did a…read morejob great towing my vehicle where it needed to go, but then kept saying they would take more money off the price if I did a review. After my vehicle was towed where it needed to go I started getting many text messages basically harassing me for not writing a review before the car got back to my house. Also, they kept saying that "their hearts work for the reviews. If they cared about their job, it would not matter if they got the reviews, just that they were helping people. Overall it was a fine experience, but I figured they would have just been fine with providing a service rather than the review.

Great service, staff, and very reasonable price. Have always fixed my vehicles in a timely fashion…read moreand never overcharged me.

I'm so sorry if anybody else had a problem with them. I had my 2024 judge taken over there by AAA…read morefor what turned out to be electrical problems. They diligently tried to resolve it, but decided the best for the car was to go dealership for more detailed diagnostics and repair Josh was a darling to work with we were able to communicate by text and my phone Personally, this is the best place to go without going to a dealership I will be back again. Even though they spent two weeks working on the car, they only charged me the diagnostic fee since they were unable to repair anything

I was recently traveling with a trailer on my truck, and as I was coming up on Bill' Auto Clinic by…read morebrakes went completely out. I was able to make it into the parking lot, and fortunately they were able to replace my brakes and recommend a few other things. I was impressed with the time they took and the professionalism of the entire staff. Highly recommend this shop!

Extremely Unhelpful. I got my car towed after an accident and 2 hrs later needed to pick up things…read morefrom my car after an emergency room visit. They said they were closed, mind you they were closed while my car was picked up also.

Honest, through, and timely. They treated me like family, how they would treat their wives,…read moredaughters, and mothers. This was my first time using Whiteheart and they will be doing all of my servicing from now on. When I called the office, I spoke to the owner- not an automated answering machine. When I came to pick up my car they had my faulty part already set aside for me to look at- you can't get anyone transparent than that. My repairs came with a 2 year 24,000 warranty. The best mechanic I've used since moving to Winston.

I came into Flow MINI after looking at a preowned car they had listed on their website. The team (4…read morepeople) I met and dealt with were super nice and above-board. The vehicle was in great shape and the purchase process was easy.

I can always trust that when I pull my Pepa up under the Flow Mini Winston Salem service center…read moreawning he is going to be ok. I walk in and I am greeted by Ryan who was pleasant for an early morning serving. Ryan pulled up my reservation and confirmed my requested service and happily added an additional requests for me. Ryan gave me the anticipated total and I was off to the waiting area. The seating is actually pretty comfortable which helps when you have to hunker down and spend a couple to a few hours with them. There is a TV and a beverage bar, but I am usually super happy looking at the newer MINIs or sitting down rocking out to the iHeart radio playlist. Mixture of 80s 90s with a sprinkle of current. I pretty much know every song that comes through. lol The customer service team comes in and most speak when passing by the waiting area. Not offended, but it would be nice for everyone to at least acknowledge. They KNOW we are spending a pretty penny here (thanks BMW ). Aaaannnnnyyyyway!!!! I have zero grievances with my service. I trust that the technicians know the vehicle and will do what is best. Which leads to a very nice touch which is the technician's personal video uploaded to you via text----introducing themselves to you as the one who has serviced your vehicle and they begin to show you recommended areas for repair opportunity . They take the time to actually show you and explain the issue telling you whether it is urgent or can wait until next service. To me, that service is invaluably top notch. I've never encountered a run around with my service, never had to return the vehicle because something was not done properly. As long as the service remains consistent, I have no reason to seek out another service center. Kudos for taking the BEST care of my Pepa Flow MINI Winston Salem!!!!

I have utilized this shop about four times over a span of eight years without incident. During my…read morelast visit the counter person tuned to his manager and said "look who is here " the manager quipped "who Santa Clause." Instead of welcoming me and being thankful of my business. They both acted like two juveniles with their unprofessional and ignorant behavior. I don't resemble Santa, and I'm not overweight. I had my oil changed at the business for the last time. I didn't know these two yahoos and I will never step my feet inside this dump again... try treating all customers with respect. with respect...!

These (especially I think it was Carl) guys are the best, at least for somewhat off the wall BMW…read moreinfo and parts. Working with 35-year-old M635, that seemed like it was a mixture of parts Carl gave me an education in suspension parts for a car that didn't seem to have many of the parts that I originally thought it should have. Will definitely be back for more.