We hired McCrackin's Mr. Chimney to install a remote ignition for our gas fireplace and to change…read morethe log set. Everyone was fabulous, from the staff who handle calls and scheduling, to the folks who performed the work and to Phil himself. We highly recommend this company!!

Excellent service and reliable repair work I Used this…read moreservice after trying a different "fly by night" chimney/fireplace repair company. Mr. Chimney was efficient and very professional. They didn't have the chimney cap I needed in stock but ordered one and returned a few days later and did a great job. I would certainly recommend them and also advise against any other companies saying they are chimney/fireplace repair services- or using similar names. Mr. Chimney is the one that you WANT to use !

My wife and I were interested in converting our wood-burning fireplace to gas in our family room…read more After visiting a couple of other fireplace stores, we drove to The Fireplace Store in Seaford. They had the nicest showroom of the four stores we visited. I met with the owner, Craig, to discuss different options. I explained to Craig that we were primarily interested in using the fireplace for aesthetics. Although we thought we wanted the more expensive gas insert, Craig informed me the gas log set would do a better job of meeting our needs. I returned a few days later with my wife, and we had a similar discussion with Jeff. Although we really liked the look of the gas inserts, Jeff convinced us it was not for us. My wife and I don't like being hot, and we wouldn't use it enough with small kids running around. Craig visited my house a couple weeks later to take measurements, and we placed the order. He told me to expect a call in 3-4 weeks for the installation. Craig called 3 weeks later and my fireplace was installed 4 weeks after placing the order. The installer showed up during the installation window and he was very neat and quick. After he finished and left, I noticed one of the doors was not properly aligned. I called Craig and he came to the house within 30 minutes to fix it. He apologized for the error and said, "It has to be perfect." Overall, my wife and I could not be happier with the product, the service, and the team. I highly recommend The Fireplace Store for your fireplace needs.

My husband and I checked out a number of stores before we decided on The Fireplace Store to…read morepurchase and install our gas fireplace insert. The process was painless. No pressure. Answered all of our questions. Recommended competent professionals to get our home ready for the installation. Excellent customer experience. There was a small issue with something from the factory. No problem. Everything was resolved to our satisfaction. Five stars. Highly recommended.

Anthony and his great team did a great job repairing my fireplace leak. They responded quickly,…read morecompleted the work promptly (within an hour), fixed everything inside and out, and charged a fair price. I'm happy with the quality of the repair and their customer service. I would recommend this company! You can trust these folks 100%.

I've been using World Class Maintenance for years and I'm never disappointed. But recently we had a…read morescary situation where after our fire was started and blazing (damper was open) , the spring on the damper failed. Fortunately, we were able to put out the fire in the chimney quickly. I called Anthony at WORLD CLASS MAINTENANCE the next day and he was able to come replace the damper. His crew were on time, personable and neat. We couldn't have been more pleased with their service. As a Realtor I've recommended them many times to my clients and I will continue to do so. Thank you to Anthony, Cliff, and Steve!

Showed up on time, completed the work efficiently , made no mess and left the room perfectread more

I recently decided to have a gas log effect fireplace installed in my living room…read more I was recommended by a friend to contact Victor at Westchester Fireplace to visit my home and suggest the types of product available. I chose a multi tier adjustable gas flame product with remote control, and the price quoted for the entire unit and installation was extremely competitive. The installation was completed speedily and efficiently by an experienced professional and I am very satisfied with my purchase.

Like many others have mentioned, I would advise not to do business with this Company. Here is my…read morestory. I called this morning at 9:30 AM and left a message that I was interested in a gas fireplace insert. Since I did not hear back for a couple of hours (which itself was a bad sign), I decided to visit the showroom. My mistake. When I arrived, the door was locked so I rang the doorbell which looked to have an intercom and a buzzer which would allow the door to be unlocked from inside or have someone say they were coming to let me in. I waited for a couple of minutes but I did not get a response. I rang again and again didn't get a response. I tried to open the door thinking the buzzer might be broken but that the door might have been unlocked. I looked at the signs and confirmed that the showroom was supposed to be open. At this point, I was thinking that I drove 20 minutes to the showroom only to find it was closed. After waiting for another couple of minutes, I tried ringing a third time. I thought I might have heard the intercom or the buzzer so I tried to open the door. All of a sudden, the door flew open and I was confronted by what can only be described as a deranged man with a face contorted by anger. He got up in my face yelling at me to "stop shaking my door." Before I could even get out a single word explaining to him that I had been waiting for 5 minutes and was a customer just trying to visit his showroom, he screamed at me to "get the f/k outta here." I actually thought he might get violent. The entire episode lasted for less than a minute. He actually did me a favor by yelling me at to leave. If you are reading this, you too should listen to him and never enter the store. After reading some of the online reviews, I'm assuming this person is Victor, who has been variously described as unreasonable, obnoxious, condescending and rude. I can only add that the person that confronted me was an angry, miserable person with psychological issues. I can't imagine the headaches someone would have if they did purchase anything from this Company and had to deal with this person.

Priced out the fireplace extraordinaire 864 by me in Bellmore. The wait was 12 weeks for…read moreinstallation and there was a significant up charge for an elbow in the venting. Called NYC Fireplaces and spoke to Stephanie who was extremely polite, knowledgeable and helpful. The unit was $2000 less than it would have been from the Bellmore store. NYC fireplaces installed the unit in a week and a half and the install came out perfectly. Raphi meticulously cut the siding for the vent cap and the install came out perfectly. Would highly recommended the team at this store.

As a follow up to my own going dealings with Sal from NYC Fireplaces, Please see the attached email…read moreI just received today! I am going into month 3 of having a nonfunctioning, unuseable outdoor kitchen which still remains a half built shell on my back deck because Sal sold me a damaged, subpar outdoor kitchen which he refuses to provide any level of customer service! This business owner cares about one thing and one thing only... HIMSELF! He does not care what happens to you after your check or credit card clears! As seen in the attached image, Sal from NYC fireplaces has revoked even the smallest simplest gesture of customer service since I wrote a negative review! This man thinks his word is all that matters in this world and does not believe that actions speak louder than words! Another tit for tat expectation from a shotty self centered looser of a business owner! RUN RUN RUN from this company! Go to absolutely anyone else! This man is a thief. This man is a corrupt business owner. My credit card company says numerous people have opened claims against this man! Even the OEM manufacturer of the kitchen island has said they will be refusing to allow this man to represent their company moving forward! Do not fall for all his positive reviews! They are admitted friends who he has leveraged to boost his scores!

They did the install on our fireplace and my wife called for maintenance and the one time they…read morepicked up the phone, the answer was "you guys are far, we will call you back". I left about 4+ voicemails, the last one I stated that, I would write a bad review if I did not receive a call back. Here's my review, HORRIBLE. 11/15/2021 KJB did respond couple of days after and sent a technician, Bill. He came in today, did maintenance and fixed the problem. Very clean, quick and very reasonable with the price. I understand with covid and being short staffed. I need to update bc it was only right so thankyou.

The installation went very smoothly. When we didn't love the way it looked they replaced it with a…read moredifferent set at no cost . Incredibly accommodating

Victor fixed an old damper for us. He was quick, courteous, and reliable. Will use him for…read morechimney services in the future!

Victor and his team are amazing!!! Timely responses; knowledgeable, professional, quality works…read more Highly recommend!

Zanzano Woodworking did a fantastic job. We wanted some built-in bookshelves in our entry hall and…read more, after reaching out to another unnamed contractor who told us they were too busy to take on the job, we reached out to Zanzano who responded immediately. We explained what we wanted, got drawings, an estimate, a visit for measurements and the shelves are now installed. They look great. I highly recommend Zanzano Woodworking. As a matter of fact, I plan to hire them again to build some more shelves for us in our home office.

Had custom built-in bookshelves installed in my home office. Short review: exceptional…read morecraftsmanship and service, definitely recommend. Michael was professional and friendly when taking measurements and putting together an estimate, and then delivered the work on the scheduled he promised. His team (Mike and Angel) did a great job with installation and painting. They fit the shelves perfectly into the frame of the window, and reincorporated the molding top and bottom.

Its great to find a company that does good, honest work, and shows up on time. While I'd argue that…read morethis is a pretty low bar, so many times that's not the case. I give Chimney Sweepers a 5 star review because not only did they meet expectations, they also worked around my busy schedule to do the job in a pinch. Further, the work they did involved some construction, and I was super nervous about dust everywhere. Diego ensured that the team fully "tented" the area with plastic. When finished, they cleaned up perfectly. I was very impressed. I'd recommend them for jobs big and small. We intend to have them back for a basic sweep, for sure.

They are wonderful. They were clean, knowledgeable and friendly. I got a text telling me when…read morethey would be here, I did not have to wait hours at home. They did not try and sell me a new chimney liner or have me do unnecessary repairs. We discussed my upgrading my furnace. I have had rotten experiences with several other chimney cleaners over the years that I had not cleaned my chimney in 20 years. I will use them every year and if I ever need chimney or fireplace repairs I will call them.