When I moved to Lexington last year, Two Men and a Truck came to the rescue when TWO other…read morecompanies were unable to do interstate moves. They stepped up and got me moved!! The guys were professional, friendly and all had great work ethics! I have now used the Lexington office a few more times. They packed me for the move out of the apartment (they moved me into that apartment)and into a house! The apartment was a booger - 3 floors and the first flight is straight up with narrow treads! These guys NEVER complained!! They are timely, efficient and fair! You can't go wrong using them!! Thank you to everyone who made this gal's move so much easier!

I never leave negative reviews but I am making an exception this time…read more On Saturday June 6, 2026 Two Men and Truck in Lexington, Ky moved a portion of my furniture from 40509 to 40505. The movers arrived around 9:00am. Within 30 minutes of arrival they dropped an Armoire through the wall in my stairwell resulting in a large 1ft x 1ft hole in the Sheetrock as well as several other holes and scratches in the Sheetrock and floor. I contacted Garrett Smith, via text at 9:37am, informed him of the damage and asked if he could provide additional movers to help since the current movers insisted they were unable to move the furniture. The movers were moaning and groaning loudly and complaining that it was "illegal" for them to work since they had already "worked over 70 hours that week." The movers stated that the company was "in violation of laws set forth by the department of transportation." Garrett informed me no other workers were available. He instructed me to text photos of the damage so he could "proceed with processing a claim," which I did. After dropping the Armoire both movers spent nearly an hour sitting in the staircase. The driver assured me that "I would not be charged for that time," however I was. Around 12:30pm, after countless amounts of time spent sitting in the stairwell and standing outside by the truck attempting to contact the company, the movers finally packed "all they could fit in the truck" and agreed to meet us at the new house to unload the furniture. We arrived at the house within 7 minutes however, the movers didn't show up. I called the driver several times, no answer. After about 2 hours a woman from the office contacted me and informed me that truck along with my furniture was parked at the main office. She said the driver was "throwing up" and they would have to find another driver to deliver and unload my furniture. Around 8pm the original mover and a new driver finally completed the job. I was charged $793.05 for a move that was supposed to cost $350 and took nearly 11 hours to complete. On Sunday June 7th the wall was repaired by an independent contractor for $550. On Monday June 8th I hired a separate moving company last minute to move the remaining furniture that they were "unable to fit in the truck" on June 6, 2026. On Wednesday June 10th, I resubmitted before and after photos of the damage along with copies of the front and back of the check used for payment to Garrett via email. He informed me that he would "submit everything to the claims department" and I would receive reimbursement for the damage. After that I attempted to contact him and the company several times, nearly twice weekly, via text and email and phone calls, to follow up on the reimbursement, most often with no response. On Thursday July 2, 2026 I spoke with Mary House, sales and business development manager. She asked that I submit a formal invoice for the $550, which I did. She informed me their insurance would reimburse the claim. Over the next couple weeks I attempt to follow back via email with no response. On Tuesday July 21, 2026 I received a response from Mary House who said she needed to speak with the independent contractor who repaired the damage. At that time my husband called and spoke with her directly and informed her that if we did not receive reimbursement for the damage that week we would file the case with our attorney as well as report the situation to the Kentucky Department of Transportation, the Attorney General Consumer Protection Division, and all review sites. Mary promised she was submitting request to the financial department that day and that we would receive the check by the end of the next week, July 31,2026. On July 31, 2026 we still had not received the check. We contacted Mary House via email. She responded with a photo showing that the request had been submitted to the finance department for reimbursement. Today is August 5,2026, two months after the incident, and we have yet to receive reimbursement for the damage they caused. This company has been absolutely horrible to work with. No accountability. Horrific customer service.

They canceled my order for an SSD without any notification, probably due to the fact it was priced…read morenormally and not gouged up, and tied my money up for a week, no communication what so ever.

Hard to do business with online. For my first order I was sent the wrong item. I had to contact…read morethem twice before they issued a return label. Got refund several days after they received the item. For my second attempt they now require a PayPal account. I don't have a PayPal account because PayPal requires an app on your mobile phone. You have to agree to accept automated texts from them. This is unacceptable for me. I get enough junk texts already. I don't need more.