I was having trouble mounting a TV on the wall. The included screws in the bracket box did not…read morework out at all. So I headed for a *real* hardware store, NOT a big box home improvement store. Why? Because you get one on one help even when its with the littlest of things such as the needing the right screws. This is important to me especially when I'm in a hurry. Chevy Chase came through for me. There is plenty of off street parking in the back plus a back door for customers. The inside of the store seems huge but its hard to tell since the aisles are narrow and it looks like its two buildings put together inside. The rows of aisles is endless it seems. I got there just before closing and did not have time to browse the whole store. Staff was super friendly and extra helpful. I highly recommend this store for your home maintenance needs.

Great service and dog friendly…read more Pricing is typically better than the big box stores

Much better job on the plumbing department, now everything is more organized!!…read moreAnd I can find what I need

I'm here quite often to pick up something. My experience has been much better since I have…read moreinstalled the app on my phone. I can fine items quickly as the app tells you which isle and section to look. I can scan bar code for prices and more information. There is never a worker available when you need one and they only look up the item on their handheld device. They do have some good sales but are not advertised where I ever see them. The app also gives veterans a discount.

I just stopped by the Home Depot this afternoon to grab a tire pressure gauge to check one of my…read moretires and decided that I would in fact need a pump as well. During checkout a very friendly and helpful employee named Joe kindly asked if I had a flat tire and needed any help. I said I didn't have a flat but the pressure gauge at the gas station was not working right so I wasn't sure how much air my tires needed given the major fluxes in temperature the last few days. He helped me pick out a high quality pump that was a great price ($40) and then when I asked if I could take him up on his offer he said of course and then proceeded to help me get my tires pumped and learn how to use the new pump. Thank you, Joe! Your help has made me feel a lot better about hitting the road and keeping my tires in check!

If you want to be treated like a filthy dog, not even find products on their shelves like concrete…read moreand ceiling tiles and then no shopping carts to carry construction products because they are always full of orders, you can visit this Store and in the end you will be "happy" because no one asks you or how they can help you, and if they help you, they deceive you by saying that someone is on the way and never comes to assist you.

We needed super glue on a Saturday morning. Staff was helpful & attentive. No one was on their…read morephone. Everyone was professional & helpful. The store is well laid out. Only complaint was that we needed a battery checker & they didn't have it.

I don't usually have a reason to go to a hardware store. I was looking for Microban Multi-Purpose…read moreCleaner. It was either MIA or expensive. I did an online search and found it at ACE for half price. It appears to be a well stocked hardware store. Friendly staff. 79

Horrible, horrible, horrible customer service. Ordered a dewalt impact wrench that was supposed to…read morecome with a $105 battery. The battery was NOT in the box. After calling corporate #, provided in app for delivery issues, three separate times only to be told local store would call and they never did. Finally, after waiting two weeks, called the store directly. After three separate calls that each resulted in being hung up on after 15-20 minutes on hold, a lady finally answered and took my name and phone # and said she'd have someone call me back. When told about being cut off after waiting on hold 15+ minutes three times she responded "oh yeah it does that after awhile". As of this writing, still no call, no reimbursement, no nothing.

At least 30 minutes to pick up the phone. Once an employee finally picked up they hung up almost…read moreimmediately.

I went here to get a couple of bolts for some projects i am working on. The employee was helpful…read moreand matched a piece for me. Gave me an unbelievable deal! I will recommend this place to anyone needing these types of products!

If you need to some nuts, bolts, or screws. They have it. You can buy them by the box or by the…read morepiece. Great option from buying more than you need when you just need a few and big box stores only sell you a box.

I am not a woodworker but I like to look around this store. They have all the tools and equipment…read morethat you would need for any wood project, they also have woodworking classes. There is a selection of different types of wood available and displays of finished products people have made.

I am new to woodworking, and I was pleased to learn there was a shop especially for this. I went…read morefor some router parts and a template. They had what I needed and knew what I was talking about. They even described the process of installing and removing the parts. I really am grateful to meet someone who knows what they're talking about and has enough time and energy to do it. We have grown so accustomed to indifference, fatigue and ignorance among the big box hardware store staff that we do not remember what it is like to speak with an expert. I recommend this place for any wood-related work you have to do.

Cheap prices for tools. Some are good quality, some aren't. But, if you need a tool for a job -…read morethey'll probably have it. As well as some shop supplies. I've even found trailer hitches here. I like the place, and have often found them to have items i cannot find at Home Depot and Lowes. Sure, lots of the items are one use items, but the price is often low enough to justify it. And, if it lasts - that's a bonus.

Gr8 discounts sign up for alerts, this weekend 30% off all items that cost less than $10…read more Incredible.