My mother and brother rented from this place. They both said it was an excellent storage facility…read more Angela was super nice, helpful and very knowledgeable. She suggested how to store things in the unit and was very attentive. I think this will be a great year storing things here Extra Attic Storge.

I needed short term storage (2 months) stopped by on Monday .... Angela Blakley had just what I…read moreneeded. Signed up, inspected the unit and out of there in 15 minutes. Very professional and courteous. And the cost was just fine.

They did a excellent job, Delivered on time, box was exceptionally clean and moved to new house…read morewith no problems. Drivers were very good

This morning this company was delivering a storage box to our house. They struck the corner of the…read morehouse and then pulled forward doing some damage. Needless to say I was hot. When I called their number to report and complain, 804-550-9966, I was admittedly angry. The individual who answered they phone informed me I was being unreasonable, was not leaving the box and called me an ass hole. He then hung up on me. They are sending someone to access and repair the damage but being called an ass hole is not very good customer service.

I can't even begin to express how wonderful William and Pamela were with getting me set up with a…read morestorage unit while I prepared for a cross-country move. As soon as I walked into the door, both of them greeted me and they were genuinely adamant on making my move the easiest it could be, and they went above and beyond to ensure that. They treat you with humility, respect, and like family, their prices are reasonable and sometimes they have specials where you get an extra month free which is what I got without any hassle. Once I was finished, the checkout process was simple and painless, and there was no pressure to keep going. They would have my business again in a heartbeat if I'm ever back in VA, and I would highly recommend them to anyone in the Ashland/Richmond area.

Paid on time for 6 months. Closing date on our new home was ONE day past rent due on storage. Made…read moreme pay for a full month rent to get my stuff out of storage! On the other hand, I had the same situation with Extra Space Storage and they immediately said they would refund my auto payment without even asking them to! Who do you think is getting my business next time??? On a side note there are no restrooms on site.

Storage units smell like moth balls! It's hard to even be in…read moreyour unit with that strong smell! I storage unit went from $250- $380 in 1 year! We got the hell out of there it's a dive of storage units for what you pay!

Been a customer for almost three years now, large unit in the climate controlled building. For the…read morelast year that Ive been going over there, the front door has not shut properly to the climate control building, allowing anyone access without the need for the keypad. And in the total three years, both elevators have worked for maybe 3 months. One or both are routinely out of service, and even when they are working they feel like they could get stuck and trap you or your belongings. For the amount they get you'd think they could at least keep up with rudimentary repairs to the elevators and front door.

Initially, I thought this a good deal. No manager was ever seen at the facility, but a nearby…read moremanager at the Brook Road facility was very helpful & knowledgeable. After 6 months, the fee for rental was doubled! The storage facility's front entrance was always open to anyone as the gate was never closed. I'm outta' here, ASAP.

From the owner: Store your belongings at Extra Space Storage on 10361 Kings Acres Rd in Ashland, VA today. Our…read morelarge selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Amazing facility and loved working with Dylan. Will definitely recommend this storage unitread more

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.