My mother and brother rented from this place. They both said it was an excellent storage facility…read more Angela was super nice, helpful and very knowledgeable. She suggested how to store things in the unit and was very attentive. I think this will be a great year storing things here Extra Attic Storge.

I needed short term storage (2 months) stopped by on Monday .... Angela Blakley had just what I…read moreneeded. Signed up, inspected the unit and out of there in 15 minutes. Very professional and courteous. And the cost was just fine.

They did a excellent job, Delivered on time, box was exceptionally clean and moved to new house…read morewith no problems. Drivers were very good

This morning this company was delivering a storage box to our house. They struck the corner of the…read morehouse and then pulled forward doing some damage. Needless to say I was hot. When I called their number to report and complain, 804-550-9966, I was admittedly angry. The individual who answered they phone informed me I was being unreasonable, was not leaving the box and called me an ass hole. He then hung up on me. They are sending someone to access and repair the damage but being called an ass hole is not very good customer service.

I can't even begin to express how wonderful William and Pamela were with getting me set up with a…read morestorage unit while I prepared for a cross-country move. As soon as I walked into the door, both of them greeted me and they were genuinely adamant on making my move the easiest it could be, and they went above and beyond to ensure that. They treat you with humility, respect, and like family, their prices are reasonable and sometimes they have specials where you get an extra month free which is what I got without any hassle. Once I was finished, the checkout process was simple and painless, and there was no pressure to keep going. They would have my business again in a heartbeat if I'm ever back in VA, and I would highly recommend them to anyone in the Ashland/Richmond area.

Paid on time for 6 months. Closing date on our new home was ONE day past rent due on storage. Made…read moreme pay for a full month rent to get my stuff out of storage! On the other hand, I had the same situation with Extra Space Storage and they immediately said they would refund my auto payment without even asking them to! Who do you think is getting my business next time??? On a side note there are no restrooms on site.

Storage units smell like moth balls! It's hard to even be in…read moreyour unit with that strong smell! I storage unit went from $250- $380 in 1 year! We got the hell out of there it's a dive of storage units for what you pay!

Been a customer for almost three years now, large unit in the climate controlled building. For the…read morelast year that Ive been going over there, the front door has not shut properly to the climate control building, allowing anyone access without the need for the keypad. And in the total three years, both elevators have worked for maybe 3 months. One or both are routinely out of service, and even when they are working they feel like they could get stuck and trap you or your belongings. For the amount they get you'd think they could at least keep up with rudimentary repairs to the elevators and front door.

Amazing facility and loved working with Dylan. Will definitely recommend this storage unitread more

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

This company overcharged me, took an unauthorized debit, and refused to refund the money they STOLE…read morefrom me! I have filed complaints with the BBB and issued a fraud claim through my bank. EZ Box Richmond has not done a single thing to rectify this situation. BEWARE!

I contacted E-Z Box storage because I am in the process of renovating my garage and needed…read moresomewhere to put all my stuff that was in the way. E-Z Box's prices beat the other competitors and their customer service is great. E-Z Box's team was easy to get in touch with, were very accommodating to my schedule, and had a box out to my house in no time. Their delivery driver made sure that he placed the box where I wanted it, and took great care to ensure that our paved driveway was not damaged while lowering the box to the ground. I would definitely recommend E-Z Box to anyone that is looking for portable storage at your home, or a self storage unit away from home.

All My Sons replied within moments of my online submission for help through Yelp. I received a…read morephone call, Yelp messages, and text. Although I didn't use their service every one I communicated with ( Julia, Carlo, and Mike) were friendly, informative, and courteous. I'm waiting for my deposit refund and confirmation email, but strongly believe I'll receive it in the 3-5 days discussed.

Bait and switch pricing. A 1/4 mile away. 5 hours charged, around 800.00. The same move across…read moretown ran me 500. I also had to help move or it would have been longer. Reassembled most all my furniture Review to be updated. To note: the workers are hard working, but their professional pace and prioritizing from an hourly standpoint are below everyone else in Richmond