My mother and brother rented from this place. They both said it was an excellent storage facility…read more Angela was super nice, helpful and very knowledgeable. She suggested how to store things in the unit and was very attentive. I think this will be a great year storing things here Extra Attic Storge.

I needed short term storage (2 months) stopped by on Monday .... Angela Blakley had just what I…read moreneeded. Signed up, inspected the unit and out of there in 15 minutes. Very professional and courteous. And the cost was just fine.

I booked a move in Charlottesville through Kustom moving and it went awesome!! After contacting the…read morecompany, I was unsure about paying the deposit (worried about scams), but Walter was nice about it and waived it off. He also gave me a nice flat rate. On the day of the move, Jamal and Wallace arrived on time with the truck and did an awesome job with the move. These guys can do some serious lifting and quickly moved a lot of heavy boxes and showed us some neat tricks (See attached pics). They also found a clever way by using the lift of the truck across the first floor balcony to move the heavy boxes. Ingenious!! It was a really hot day and there was a lot of stuff but the guys still managed to finish the job in two hours and made the move a lot of fun. They were clever and innovative in coming up with ways to make the move more efficient and faster. This was by far the smoothest and stress-free move I have had in my life. Highly recommend Kustom moving, do ask for the dynamic duo crew of Jamal and Wallace.

I'm going to start my review by saying that we were a "difficult" move. I called last Tuesday…read moreneeding to move on Saturday. Walter was my main point of contact, and he was very accommodating --- started earlier than normal to help us (my husband just had surgery on his leg and couldn't really participate in a move). Add to the short notice the fact that we had a storage unit to empty, a mothers house to go to and try to fit everything into a smaller apartment in west broad village where they had to fight for curb space. Add to that it was pouring down rain and cold. Walter & Moe showed up on time, very chipper with great attitudes. They decided to split the move and unload the storage unit then go to the mothers house (which was a nightmare in and of itself) LOL. They moved everything with great care, nothing got wet, and we were very satisfied & pleased. Then we realized communication had failed and the 55" TV from the mothers house had not been moved. Walter went out of his way on a Sunday (the next day) to go back and deliver our TV on his own time. This company is hands down the best movers I have ever hired (and I'm 45). They were also on the more economical end truth be told. GREAT value, AWESOME employees, FANTASTIC experience.

Update: Bold Moving and Storage did offer to pay the $200 fee to repair our dresser which is a lot…read moremore than the 60 cent per pound covered by their insurance. One positive I failed to note in my original review is that they did provide 45 days of free storage opposed to standard 30 days. For these reasons, I'm increasing my rating from 1 to 3 stars. ___________________ During the sales and scheduling process, Bold Moving was wonderful. They were flexible and accommodating. They even said they would pack and move liquids if they were not "Flammable or combustible items (gasoline, kerosene, propane, etc.). Everything changed once they showed up. The packers were very nice but told us they could not pack any liquids. When I followed up with the salesperson they responded, "I thought it was only flammable liquids, but you could pack non flammables in a plastic bin not in cardboard boxes in case it leaks." The real challenge started when scheduling the delivery of our items after they were in storage for about 6 weeks. I emailed two weeks in advance asking for a specific delivery date. It was accepted as the first available delivery date, and I was told they would call the day before to confirm the delivery time. When I didn't receive that call, I followed up with them first via email then via phone. I was told they would put our stuff on a truck, and it would be delivered "sometime early next week" which was about 5 days later. It was clear they would not make the date requested but no one reached out to tell us. This was extremely frustrating since I had a business trip the following week. I followed up daily but could not get a confirmed delivery date. I canceled my business trip on a Monday when someone told me they would going to try and deliver our items that week. He was very clear that he would contact me when there was an update. Therefore, I stopped following up. On Wednesday, I received a phone call from the driver. They were 20 minutes away from the empty house I was not at. Due to the lack of communication in the delivery process, everything felt like a fire drill. I lost money on the business trip that had to be rescheduled and incurred additional costs extending our temporary housing. But, I was relieved to finally have our things. The delivery team was also nice, but many items were broken. The leg on one of our dressers was broken. They blamed the packers because the dresser was just wrapped with all the original items inside making it heavier. Some dressers were emptied but some were still full. I could here the contents of our nightstands rattling around inside. Although wardrobe boxes were used, none of our clothes were hung up - just thrown in the box with the hangers on them. Kitchen items were just thrown in boxes. Some of boxes weren't even properly labeled - just "K" for kitchen. Lastly, the delivery team left scuff marks all over the walls with deep dings in some places on the wall. This was my worst moving experience ever. I would never recommend Bold Moving & Storage.

Overpriced and unprofessional. Wanted $3500 for a 45 minute move of a half dozen pieces of…read morefurniture, and was texted and called repeatedly after receiving the laughable quote. After yet another text from them, I replied with "stop", assuming it was an automated system. Got a snarky emoji back. Very glad I didn't trust these guys with anything important.

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

So far, we are very impressed with this new self storage facility. We have had a storage space for…read moremany years, mostly for seasonal items and keepsakes. We just never have enough space, and lord knows this old house was built during a time when closet space wasn't a priority. The perks of Mini Price...a professional team. More than just "climate control " which at our previous space, meant, your 4 walls and a roof overhead to keep out rain, sun, snow. Mini Price actually has Air Conditioning, which makes it much more comfortable when needing to run in for something or to store something away. It feels very secure. My only gripe, would be, they advertise a price on their website, but that price is the "this is where they get you" per our salesperson. You can expect a pretty low price for the first 2 months and then the price goes way up. Apparently this place caters to short term clients, and it is a bargain if you just need a month or two. That being said, the price still isn't bad once you factor in that it is new, clean, AC, secure, a team of professionals on site to assist if needed, and ease of use. Though we did not take advantage of it, they even have moving trucks for move-in use, only fee is mileage. When we went to check this place out, the units with the size space we were seeking were fully occupied, so we ended up with a larger space for not much more than we were paying at the previous place. For that, the value is pretty good. Overall, so far so good. I would definitely recommend Mini Price for your self storage needs.

I would give 0 stars if I could…read more From the moment the crew arrived, it seemed like they had no interest in actually doing the job they were hired for. They moved extremely slowly, spent a significant amount of time standing around, and appeared completely disinterested in working. Before any work even began, one employee asked to use the bathroom, another had my husband sign paperwork, and then the entire crew went outside and informed us they needed to call a manager because they "might not be able to do the move." This was especially frustrating because we had clearly stated MULTIPLE TIMES before moving day that they were only moving furniture and packed boxes. Despite this, they repeatedly complained about "loose items" throughout the process, even after being told over and over that we were handling those items ourselves and only needed the furniture and boxes moved. We were told a manager would arrive in 15 minutes. Instead, we waited around 30 minutes while nothing got done. When the manager finally arrived, he moved just as slowly as the rest of the crew and immediately started focusing on the same "loose items" issue that had already been addressed numerous times. The situation became even more frustrating when the manager implied work would begin shortly, only for the story to suddenly change again to them being unable to do the move at all after he called another manager. What followed was more arguing about loose items rather than any effort to complete the job they were hired to perform. I have never seen or heard of a moving company refuse to move furniture and packed boxes when that is literally the service they were contracted to provide. The entire experience was unprofessional, disorganized, and a complete waste of our time. To make matters worse, we are still waiting on the refund that the owner stated we would receive. I would not recommend this company to anyone looking for reliable movers. *Edited to add - One of your guys claimed there was a litter box odor. Interestingly enough there are no animals. All we could smell when your crew entered the door was rank cigarettes which I'm sure most people don't want that smell being transferred to their belongings as second hand smoke is a health risk that literally can cause cancer. We watched the crew stand around and chain smoke while awaiting the manager so I'm sure the next persons belongings smelled lovely after that. Loose items were actively being taken care of as we told your crew several times that we were handing and we did. Your company failed to do its part and move the BOXES and FURNITURE that were EASILY accessible throughout the apartment. Looks like there's another review that had the same issues. Quit trying to blame each customer that had a negative experience with your company. You obviously have several issues to be sorted out and your pointing fingers at people paying you to do a job is not a good look.

I recently got On the Fly Moving to help me move my 1-bed apartment from Richmond to Henrico. The…read moremovers were very respectful about my items and made sure to strap them down once they were in the truck. They worked very efficiently especially moving items up 3 floors on an 85-degree day. The quote was quite accurate(even though I helped just a bit). There was a two-hour minium, even though it only took 1 hr 45mins to load, drive, and unload all of my items to the new apartment. Overall this was an excellent company for moving, and I will definitely use them again once I move!

Moving nightmare! Movers packed strange mixtures of boxes, no labels and a lot of damage. We were…read morefeeling overwhelmed and very frustrated, until we contacted and met with Sarah. From the very first phone call, to an in house meeting, we began to calm down and feel finally on the right path. Sarah is knowledgeable, very experienced, has the contacts and down to earth! She suggested possible plans of attack and we came up with a plan. Follow up comments will come as we progress. Stay tuned........

I would definitely use Sara if you need help organizing your life. This was a great experience…read more And even having this one area decluttered makes me feel better.

Shamuan and Jimmy were absolutely amazing. They were extremely professional, very accommodating and…read morethey worked at lightening speed! They did whatever we asked and we had no issues. They were on time and efficient. I would absolutely use them again! Very respectful and helpful.

They were efficient and friendly. Got the whole move done in less than 4 hours, which is exactly…read morewhat I needed. I was also struggling financially at the time and they worked with me, so that was so wonderful of them.