Great towing service! When in need give them a call, very…read moreprofessional and affordable service! Prices are reasonable and their service is great! Great service, affordable prices and very reliable! I definitely recommend this establishment!

I needed a motorcycle tow. After contacting several towing companies, waiting for many to respond…read moreto my calls, getting frustrated with an AI "agent" (for a few towing companies) that didn't know how to help me, I called Sanchez towing for help. Sanchez towing immediately answered the phone when I called and responded with the tow within 15 to 20 minutes. Luis (the tow driver) responded with a flatbed as required and very securely and carefully strapped the motorcycle down for a safe transport. Another bonus is that the cost was less than 2 other companies I called that were charging much more with the wait being about 2 hours! Sanchez Towing was the answer to prayer that evening.

Saul was amazing! I was stuck at the intersection of Indiana and La Sierra. He saw me from the…read moreAM/PM. Nobody, except a couple of homeless men were willing to help. 2 cops just drove past. Saul drove up and helped me. He towed me the 1 mile to my house! Saul is an upstanding guy!

Quick and reliable. Very reasonable and honest. Highly recommend their service…read more I will definitely call this company next time if I need service.

I was broken down, it was pouring rain, and 3am. I couldn't get…read more any other tow company to even answer their phone. I called Bi-G Towing. They answered their phone and said they would be there in 30 minutes. He was there in 20 minutes. Courteous and professional. I will definitely be calling this business again if I need a tow.

Messaged at around 3am through Yelp, I got a response within 10 minutes. I called and scheduled and…read moreG came within an hour. Price is very fair and more affordable than other tow companies I called. Highly recommended and surely will be using again in the future for my towing needs.

What a wonderful company!…read more After waiting on Triple A for hours we decided to call an independent tow truck service ourselves. Worried that it would cost a fortune to get our vehicle towed we called here. The gentleman we talked to was friendly and the quote was reasonable. The driver was at our location within 10 minutes of us calling. He was responsive in his texts and was very thorough. I really appreciate great service. Thank you so much for getting us home. You can't go wrong, they are reasonably priced and arrive in a timely manner. Enjoy!

Great communication throughout the process. They provided a time range and were consistent with…read moretheir communication. When they arrived they provided quick, safe and excellent service. I would highly recommend them

Expensive company charged my family $250 just to take my brother's car out the fwy to the nearest…read moreexit which was less than 1 mile. They wanted to charge us $350, but my dad argued with him that it was too much money just to take him to the exit. (And we didn't even called them they saw my brother on the fwy and took advantage that he just had an accident and it was raining) if we knew he was going to charge us that much we would have just waited for AAA tow. The driver number E43 truck #08

After getting into an accident, I was attended by Erick who helped us tow our car to a safe place…read more Once we were relocated, he prioritized our safety and the well being of our. The kind individual helped us out of a complicated predicament and offered us advice for filing our insurance. Very good and sincere service.

I had the chance to meet Ron when I needed a little extra help with an issue on my motorcycle. Ron…read moreis a super thorough professional with insightful knowledge, possessing a zest to provide services above and beyond the norm! I had requested him to help me with some highway pegs and not only did he get it sorted, but he was also kind enough to simply charge me nothing! For him it's a simple, quick fix, but for me it was a big deal. That goes to show this man's integrity and sense of devotion to his craft. Thank you, Ron! I wish you the very best with your budding business!! May it thrive and bring you loads of success and fulfillment!

Pretty sure I left a review back in October for this god awful company. Like it should be called NO…read morehope towing. AAA sent them to the scene of my accident. The guy wouldn't say a single word to me, didn't handle my car with care and literally dropped it 4 feet from the curb. My 83 year old dad had to come with his towing dolly's (which I'm pretty sure the driver had) to push it closer to the curb. I thought I'd be nice and tip the driver ten bucks. Considering it was LITERALLY around the block I felt that was more than fair. That was the only moment he barely broke a smile. Like thanks jerk! I was just completely traumatized and now you're gonna treat me like dirt? In case you're wondering it was Friday October 17 probably about 3pm Larch and Palm in Colton.

ZERO F'ing STARS…read more The initial driver aaa sent out from HOPE towing in San Bernardino, CA was either completely incompetent or on substances. He was called out for a battery change. When he tried jumping the battery he placed the cables on the wrong terminals. He put the positive cable on the negative terminal, and vice versa. TWICE! The first time my battery started smoking. I pointed it out to him and he said I had a bad battery, and he was able to tell because it drained the power from his portable charger. He recharged it to try again, and he put the wrong wires on the wrong terminals again. Now he said I had a grounding problem when it started smoking again. I'm not a car expert but I can read people fairly well and his body language was off, and his explanation didn't make sense. He left hurriedly without providing me a read out/print out of my battery performance. Once he left I looked up a local mechanic. I called them and told them what happened. Right away he said that doesn't sound right. The only reason that would've happened would be because he mixed up the wiring, not because of a grounding issue. I then called a mobile mechanic to come give me an assessment. I explained to him what happened. He told me the exact same thing the previous mechanic said. No way that occurred because of a grounding issue. He even showed me that if anything my vehicle exceeds other vehicles normal ground wiring. I called AAA back explained what happened and asked for a different company to be sent out. They filled a complaint on my behalf but never put out the second service call. I then called AAA a third time that day and asked for another technician. They finally sent someone else out. When they arrived I explained the whole fiasco and after hearing the story he said sorry but he couldn't in good conscience do anything without assessing the car further because due to the first technicians blunder their was a possibility that he fried the computer or burned the wires to the starter. He did share that this isn't the first time someone from HOPE has a blunder this major. I then proceeded to look up HOPE on Yelp and the reviews were, YIKES, to say the least. I did ask the last technician to please report his findings and opinion to AAA. Fast forward a week later. AAA has been giving me the runaround to finding a resolution to this. I was told to give HOPE 48 hours to get in touch with me and fix the problem with me directly. I'm not naive I get AAA doesn't want to make themselves responsible for any cost, but as a member of over 20 years I find this a bit insulting. I pay AAA. I don't pay HOPE. AAA should be resolving this and then figuring things out with HOPE after the fact. HOPES 48 hour grace period came and went. Radio silence. I call AAA again to let them know I haven't heard from anyone at HOPE. Their response is give them one more day and then AAA will step in. I ask again, where's the customer service you pride yourself in? It's been 5 days without hearing from HOPE. Fed up I decided to just bite the bullet and buy a new battery myself from COSTCO. I installed the battery and the car turns on right away. Easy fix. I don't understand why AAA refused to send anyone else out again and just did as I asked and installed a new battery. Believe me I am submitting a claim and getting the battery paid for by either HOPE or AAA. Someone is paying for this screw up and it isn't going to be me.

Such good communication throughout and even after when they dropped off our car for us at the…read moredealership. Was prompt and accurate in their time estimation of arrival. Wish more towing companies had similar service.

.After having some engine problems, I had to get my car towed to the nearest dealership . JC , the…read moredriver, showed up earlier than expected!! he did a great job , he's polite and very professional. Also, the tow truck is very well kept and super clean inside :) Thank you for taking care of my car! Highly recommend their services if you should happen to have a need.