I have been coming to E Sisters salon to do my nails for approximately four months. I've never had any issues. I was having some personal problems and I canceled two appointments and rescheduled one at the time that I made the appointment. I clearly stated that I wanted a gel with an overlay the woman told me that I could come at 10 AM when I got there granted it was 1008 the way that she greeted me was by telling me that she called me two times and I did not answer and therefore she called her other customer. I always call to cancel. I was at the gym I have been at the salon where I've had to wait 15 minutes 20 minutes sometimes when they have to finish another customer. This particular woman was rude, unprofessional, and continue to call me, my dear. I specifically asked her not to do so yet she continued what made me even more angry was the fact that she told me that I stated that it was a regular nail appointment at no time did I say that I was rather specific regarding what I wanted done it is unfortunate but I will not be going to the salon anymore. There was one nail tech Andrea was very nice very professional. Unfortunately she's no longer there. If this is the way this woman treats clients as she did me then the salon needs to review the customer service. There is nothing wrong with making an appointment and canceling it I always called to cancel. Although the initial experience with this salon was very good, I will no longer be going. I don't go someplace where I am need to feel like I'm guilty. The purpose of doing a manicure is to be relaxed. This particular technician did nothing but I would give the facility to STARZ simply for customer service. read more