Honestly, my refinance started off pretty stressful, but Angel Chavez completely turned things…read morearound. He stepped in and took over my loan and from that point on, things felt much more manageable. He was always clear, easy to talk to, and kept me in the loop. He also made sure the original terms I was quoted were honored, which I really appreciated given how much rates were changing at the time. We closed on time and everything went smoothly in the end. I'd definitely recommend working with him. I'm really grateful for his help and would absolutely recommend him.

​Caution: Non-Standard "Teaser" Rates & Bait-and-Switch Tactics…read more​I had a very concerning experience with Optimum First Mortgage. I was initially quoted a highly specific interest rate of 5.123% (a non-standard figure in this industry). Based on this quote, I submitted my sensitive financial documents and authorized a hard credit pull. ​Once they had my data, the rate was significantly increased. When I questioned this, the Sales Manager (James) admitted in writing that the original quote was based on "incorrect input assumptions" and was a "human error." This feels like a classic bait-and-switch: lure the borrower in with an unrealistic rate to harvest their data and credit authorization, then claim "clerical error" to move the price. ​I have officially withdrawn my application and filed formal complaints with the CFPB and the California DFPI regarding these deceptive practices. If you are shopping here, be extremely wary of any quote that seems too good to be true--it likely is. UPDATE TO RESPONSE: Nice try shifting the blame. The data I provided didn't change, but your numbers did. You provided a correct quote, then dangled a fake 5.123% rate to get me to apply, then 'switched' back to the higher rate after harvesting my data. Your Sales Manager already admitted the error was on YOUR end, yet here you are publicly blaming me. This is exactly why I've filed formal complaints with federal and state regulators (CFPB and DFPI). Prospective borrowers: if they quote you a weird number like 5.123%, run. They are just 'capturing the lead' with a rate that doesn't exist.

Steven was great and easy to talk to when I had questions. He made me feel comfortable on my…read moredecision and was informative every step of the way. I highly recommend this guy!

My wife and I are first time home buyers and we had a great time consulting with Steven! From the…read morestart, he was very responsive, professional, and courteous. He also took all the time to answer our questions and explain any loan concepts that we were confused about. Working with him really does feel just like working with a friend who has your best interests in mind. We did end up proceeding with a lending branch in our hometown of Irvine, but we want to say that Steven offered us the best rates and service out of any loan officer we spoke to and we would highly recommend his services!

Mai Thank you so very much for all your help always!…read moreI am recommending her to everyone she is always helpful,nice, on time and very friendly and professional!

I had the best experience going through the process of buying my first home. 10/10 recommend Mai Tairead more

Peter was the most accurate, efficient, and responsive professional I worked with throughout my…read moremortgage process. After going through multiple agents and even changing mortgage officers twice, I was under significant stress and time pressure--but thanks to him, everything moved forward smoothly without any issues. I truly appreciate all of his help and professionalism, and I would absolutely recommend him to my friends and anyone going through the home buying process. Thank you so much!

I recently worked with Peter as my mortgage lender to purchase a home in California. I had…read morestruggled with 4 other lenders who couldn't make it work. He combined high-level competence and expertise with genuine compassion and positive energy, all while maintaining full professionalism. He was knowledgeable, highly responsive, and navigated the complexities effectively to get my loan approved smoothly. Thanks to his expertise and dedication, we closed on time and I was finally able to buy a home to start my family. The entire process was stress-free compared to what I had experienced before. He's is truly exceptional, the magic man! Thank you, Peter!

For my first home purchase, Truc had everything I looked for in a Loan Officer. She is…read moreknowledgeable, resourceful, confident, and AVAILABLE. Her guidance and patience with me during my first home purchase is such a blessing. I highly recommend anyone reading this to reach out to her.

Julie and her team are hands down the best. From the very beginning, they were incredibly…read moreresponsive, easy to approach, and made us feel completely comfortable discussing our budget and finances. There were many times we felt like we were asking "silly" questions because of all the mortgage jargon, but her team always took the time to explain everything clearly and made the process feel simple. Beyond their great communication, Julie guided us through a fast 21-day escrow that successfully closed--something we truly appreciated. This team doesn't mess around; they genuinely work in your best interest and go above and beyond to get the best outcome. Even after closing on our home, Julie continues to be just as responsive and helpful, answering our questions and proactively guiding us as we start thinking about refinancing. The Aragon Lending Team is always three steps ahead. It was such a pleasure working with this team during one of the biggest milestones of our lives. Thank you all so much!

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Thank you so much for all your help throughout the loan process. You made everything easy to…read moreunderstand and were always quick to respond and answer questions. Your support and guidance really helped make the experience smooth and stress-free. It was a pleasure working with you, and I truly appreciate everything you did to get us to the finish line.

Honestly, don't rush to give someone credit before real problems happen. She might seem extremely…read moreattentive while you're still in the process of working with her. This was my first time buying a house, and I was introduced to her through someone I know. At the beginning, she called nonstop, saying all the right things and promising the best. But once everything was done and I still had questions and issues that needed to be fixed--my God, trying to reach her was nearly impossible. I am truly disappointed that I trusted and worked with someone this irresponsible. Every time I call, it goes straight to voicemail, and even after leaving messages, she takes one or two days--or longer--to respond, if she responds at all. I still have unresolved issues, and nothing has been properly addressed. I strongly urge everyone to think twice before choosing a loan officer like this.

Kelvin Thai, David Bui, and the rest of the Namy team, are the epitome of care and professionalism…read more My wife and her mom had the unfortunate task of handling the final affairs of a beloved family member. Kelvin and David showed empathy and patience while guiding our family through each step of the process. They answered all questions clearly and the communication was consistent and effective. We are very grateful for their assistance during a difficult time. We are looking forward to continuing to work with the good people at Namy Inc. as they assist our family with purchasing a home. I would highly recommend this dedicated company to anyone looking to buy or sell a home. Thank you for everything!

My family and I just closed on our home, and we are extremely satisfied with the service provided…read moreby Namy. Throughout the entire process, Ngoc and Kelvin were incredibly supportive, knowledgeable, and professional. * They explained everything clearly and guided us step-by-step * Always followed up on paperwork and helped us solve issues quickly * Patiently answered all of our questions, even the small ones * Recommended the best loan options that fit our financial situation * Honest, reliable, and truly cared about our best interests Thanks to their dedication, a normally stressful home-buying process became much smoother and worry-free for us. We are very grateful for all their hard work. I highly recommend Namy, especially Ngoc and Kelvin, to anyone looking to buy a home. You will be in very good hands!

Buying a home is no longer stressful or overwhelming when you have a dedicated team by your…read moreside--and the most important part of that team is the loan officer. Vince Dang exceeded all of our expectations. He is not only knowledgeable but also incredibly attentive, understanding, and flexible with our unique situation. Vince made himself available 24/7, patiently answering all of my questions and ensuring that I felt secure and confident throughout the entire process. Thanks to his support, what once felt like a distant dream became a reality. Buying a house isn't just about owning property--it's about creating hope and a brighter future for our family. Thank you, Vince, and your amazing team, for helping us make our dream come true! BeeG family .

No.1 services and really good for loan VINCE Dang has a lot…read moreexperienced in this job Friendly guy

Seth and his entire team were absolutely amazing to work with. Just really top-notch people…read more We explored several options, and Seth was incredibly patient the entire time-helping me run numbers more than once, compare different scenarios, and think through what would actually make the most sense for our situation. I never felt pressured, and he always took time to answer questions and explain things clearly. What stood out most to me was how accessible and responsive he was. No matter how many questions I had, he was always willing to help. Even when he was going on vacation, he reached out beforehand to let me know, made sure I had another point of contact if needed, and even said he'd still be checking messages while away. That level of communication and follow-through is rare. I'd genuinely recommend Seth and his entire team to anyone looking for someone knowledgeable, patient, and invested in helping people find the best fit-not just get you a loan. I wouldn't hesitate to work with Seth and his team again or recommend them to friends and family.

The only mortgage lender I would use from here on out. Seth is honest, knowledgeable, and truly…read morecares for his customers. He spoke to me about some concerns about the deal to make sure I was aware, and I don't think any other lender would have done that because they would just want the deal. They have competitive interest rates and even matched the fees I quoted. His team, Summer and Bernie, were organized, communicative, and so quick that we were able to close in 21 days. Can't thank them enough.