An Exceptional Loan Officer…read more We cannot say enough great things about Montee Skorich with Optimum First Mortgage! We have had the pleasure of working with Montee for over 7 years, using him for home purchases and refinances, and he has consistently gone above and beyond every single time. Montee is incredibly knowledgeable, professional, responsive, and genuinely cares about his clients. He has always made what can be a stressful and complicated process feel smooth and manageable. Whenever we have a question, big or small, he is the first person we call because we know we can count on him to provide honest, knowledgeable advice. After working with him for so many years, we wouldn't trust anyone else with our lending needs. Montee has earned our business and our trust time and time again, and we would recommend him without hesitation to anyone looking for an exceptional loan officer. Thank you, Montee, for always taking such great care of us! We truly appreciate everything you have done for our family over the years. The Cunningham's

**2nd update. After posting the update, since I hadn't heard anything back. I received a hostile…read moretext telling me he's "done with me" and will not help in removing the inquiry. This is the customer service you will be receiving. There's no kindness, no consideration. I have NEVER had this experience before. Again, others are to blame, but not the company. 9/28/26---Update---This was in fact another HARD inquire, as stated on my credit report, which I pulled. As of this evening at 9pm, no updates. Nothing has been resolved, even though this is the error of this company. I didn't send a threating email. I told them I'd be leaving a review so others would know to stay away from a company that has a motto of "we care" and "hold us to our word" yet when you try to address their error, they're very defensive and want to put the blame on the customer/potential customer. Calling me late in the evening and pressuring me to remove a review that is based solely on my experience with this company is threating and illegal. You can't mess up people's credit and deny all responsibility, and force them to lie. I'm not the only person who has had a horrible experience with this company. I have the date the credit was pulled again, and it's listed as a HARD inquiry, no matter how hard this company's owner tries to deny it. It's simple, you want a good review, you provide excellent customer service. Why would I be making up the fact that my credit score took a hit, Optimum did this, when they weren't authorized to do so. I have my email from the new "Madi" loan officer. She told me that she would be using the paperwork/credit report info from the previous loan officer (who somehow just vanished into thin air) when I asked if she'd be running my credit again, she said no, yet they did that the SAME DAY (even though I DID NOT tell her I wanted to continue working with her). Robert told me it was due to human error in the begin of his many texts, then tried to blame it on me. Avoid this company at all costs. I will not be bullied into removing my review. Until there is a good faith effort to correct their obvious mistake this honest and horrible experience will stay. I have no problem leaving a good review, when it's warranted. I do not leave fake reviews, and will not be pressured into leaving one here. Fannie Mae did not pull anything, this company's name shows up 2 time on my "inquires" list, because they did it 2 times. I also didn't get a loan with them, so why are they even continuing to have access to my information?

Peter Phu Nguyen is a knowledgeable, experienced, and highly professional loan officer. Throughout…read moremy recent home purchase, he was always available to answer my questions and guide me through the loan process, even after 7 p.m. and on weekends. What impressed me most was how responsive and attentive he was. He often replied within minutes and always took the time to explain things clearly, especially whenever I had questions or concerns. Working with Peter made my home-buying experience much smoother and less stressful. I truly appreciated his dedication, professionalism, and excellent service. I would definitely work with him again for any future home loan needs and highly recommend him to anyone looking for a reliable and experienced loan officer.

I am very greatful for all the help and support of MR Peter Nguyen throughout my home-buying…read moreprocess. This is the first time I have bought a house. So, I did not understand the financial issues and how to solve it. Anh Phu, Peter Nguyen's financial assistance was professional, responsive, easy to understand. Thank you for making the process smooth and stress -free. Highly recommended! Co chu, anh chi Viet Nam nao chuan bi mua nha, hay lien he anh Phu. Anh rat kinh nghiem va gioi. Noi chung, ho so vay tien rat nhanh chong. Anh rat dang tin cay.

Absolutely amazing! Very communitave and answered all of my questions in a timely manner and got me…read morea beautiful rate on my home. Would absolutely recommend Steven

Steve was amazing through the entire process and we could not recommend him more highly. His…read morecommunication, follow up and transparency throughout the entire process were tremendous.

Kelvin Thai, David Bui, and the rest of the Namy team, are the epitome of care and professionalism…read more My wife and her mom had the unfortunate task of handling the final affairs of a beloved family member. Kelvin and David showed empathy and patience while guiding our family through each step of the process. They answered all questions clearly and the communication was consistent and effective. We are very grateful for their assistance during a difficult time. We are looking forward to continuing to work with the good people at Namy Inc. as they assist our family with purchasing a home. I would highly recommend this dedicated company to anyone looking to buy or sell a home. Thank you for everything!

My family and I just closed on our home, and we are extremely satisfied with the service provided…read moreby Namy. Throughout the entire process, Ngoc and Kelvin were incredibly supportive, knowledgeable, and professional. * They explained everything clearly and guided us step-by-step * Always followed up on paperwork and helped us solve issues quickly * Patiently answered all of our questions, even the small ones * Recommended the best loan options that fit our financial situation * Honest, reliable, and truly cared about our best interests Thanks to their dedication, a normally stressful home-buying process became much smoother and worry-free for us. We are very grateful for all their hard work. I highly recommend Namy, especially Ngoc and Kelvin, to anyone looking to buy a home. You will be in very good hands!

Had the absolute BEST experience with the best lender!…read more I'm not new to real estate and have had the opportunity to work with several lenders who are great at what they do, but she truly exceeded every expectation. From start to finish, she was knowledgeable, responsive, professional, and made the entire process seamless. I will HIGHLY recommend her to anyone and everyone I know! If you're looking for a lender who genuinely goes above and beyond, she's the one! Thank you so much Mai! Sincerely, Edward and Debbie

Mai Thank you so very much for all your help always!…read moreI am recommending her to everyone she is always helpful,nice, on time and very friendly and professional!

JUSTIN IS AMAZING!!! He's knowledgeable, personable, fast, efficient, meticulous, communicative,…read moretrustworthy, and will make your loan experience enjoyable!! Our escrow experience was incredible because of the seamless work between Justin & our real estate team. Justin was always available to answer all of our questions and encouraged us when our anxieties ran a bit too high. We HIGHLY recommend him to anyone, everyone who's looking for a good and reliable mortgage broker.

I was referred to Justin by my agent who told me that Justin was his go to person for all things…read moremortgage loans. I'm so glad that I went with Justin because he made the process so smooth and painless. Justin was super responsive and never made me feel like I was asking too many questions. It truly felt like he was a partner in the process and like he had my best interests in mind. He is super on top of things and I would recommend him in a heartbeat to anyone looking for a mortgage lender!

I had such a wonderful experience working with Jessie Nguyen! She is incredibly caring, patient,…read moreand dedicated throughout the entire loan process. Jessie was always there to answer my questions, explain everything clearly, and make sure I understood every step. What I appreciated most was how thoughtful and attentive she was. She genuinely cared about helping us and always went above and beyond to make the process as smooth and stress-free as possible. If you're looking for a lender who is trustworthy, responsive, professional, and truly cares about her clients, I highly recommend Jessie Nguyen. We are so grateful for all of her help and support!

I had a great experience working with Jessie on my 2nd lien cash-out loan. I needed access to the…read moreequity in my home but didn't want to refinance my existing first mortgage and lose my current low rate. Jessie explained the options clearly and helped me find a solution that allowed me to keep my first mortgage while taking cash out through a second lien. The process was smooth, communication was excellent, and Jessie and her team kept me updated throughout the entire loan. Everything was handled professionally and efficiently. Highly recommend Jessie if you're looking for a knowledgeable mortgage advisor who can offer solutions beyond a traditional refinance!

Linh was great to work with! He helped us with our refinance a couple of weeks ago and made the…read morewhole process smooth and easy. He was very communicative, thorough, and always kept us updated along the way. We really appreciated his help and would definitely recommend him.

We first met Linh on 01/31/2026, the same day we walked into the open house of the home we totally…read more"love at first sight". That day, we already knew we were going to submit an offer. Things moved incredibly fast. On 3/3/2026, we officially closed on the house we made the offer on. The whole journey took less than a month!!! Linh helped us a ton!!!! He helped collect documents, coordinated with the lender, gave us honest opinions about the house/ the location & patiently explained every question we had. He even helped structure our offer so it looked almost like a cash offer, which helped us beat out 17 other offers on the home! My husband is American, very introverted, and extremely busy. Linh was always super patient, he'd wait until my husband got off work before hopping on a call with us. Sometimes we even ended up talking late at night. Communication was never an issue because Linh's English is excellent. Linh is fun, straightforward & incredibly professional. Anyone going through the home-buying journey should have a Linh!!! It truly makes the whole process so much easier! Thank you, anh Linh!

Terry at Loan Factory was referred to me by a trusted friend when I began looking for homes. As a…read morefirst time homebuyer, I had no clue where to begin or even what steps were needed to make my dream of being a homeowner happen. Fortunately, Terry was there to guide me through the entire way. He is communicative, responsive, and transparent. What I appreciated the most was his drive to help me close on a home. As a matter of fact, it was because of Terry that I was able to close 2 days earlier than anticipated, and with that, become a first time homeowner--might I add in Orange County too. I wouldn't have been able to do it without him! I highly recommend working with Terry whether you are looking for your first home or your next one. He will make it happen!

Working with Terry Huy Nguyen was such a great experience! He was always available to answer my…read morequestions and took the time to explain every step of the mortgage process in a way that made sense. Terry worked hard to find the best rates and terms for me, and I really appreciated his honesty and clear communication throughout. He made what could have been a stressful process feel so much easier. If you're looking for someone who's friendly, knowledgeable, and truly cares about helping you, Terry is the one to call!

I purchased my home in Irvine, CA at an interest rate of 6% in October 2022. Everyone knows that…read morerates increased to between 6.8% and 7.5% from 2023 to 2024. The Federal Reserve cut the rate by 0.5 percentage points on September 18, 2024. My friend informed me that the refinance rate dropped below 6%. I began searching for a new deal to refinance my primary home and submitted some requests with my property and personal information online. At the end of September, Hugo at the Loan Exchange texted me about a great deal. He mentioned that since my credit score was over 800, I qualified for a 5.625% APR with free refinance (0 points, $0 lender fees, and $0 third-party fees). That's exactly what I wanted. The refinance process went smoothly, and my loan was finally funded. If rates continue to decline in 2025 and 2026, I will definitely contact Hugo to arrange another free refinance. I highly recommend Hugo as a capable and professional loan officer.

I recently just refinanced my mortgage with Loan Exchange. I…read moreworked with Daniel Chau. I am a 34 years Real Estate as well as 10 years as a loan processor. My expectations are set very high with my experience and how I managed my files. When I first spoke with Daniel I let him know that I normally work with a person that I have had many wonderful experiences with. I was very concerned about trying someone new. Daniel asked me to give him a try. I decided to and I am so happy I did. Daniel met every expectations that I had. He always answered my questions and took the time to explain different scenarios. He answered my emails and phone calls every time. Even know sometimes I would call or email him on the weekends. He was in the office or on his cell he was there for me. Since, I am in the business I tend to want to mico manage. I didn't have a do that with Daniel. I plan on doing a home equity loan with Daniel as well as another refinance. I highly recommend giving Daniel a try if you want a smooth transaction. Everything Daniel promised me to expect he delivered. I also would like to add that after the loan closed. I received a phone call from Angela from customer support to make sure my experience went well working with Loan Exchange. I appreciate the fact that they do a follow-up.