So I've been going here for years now and I love it. The staff is friendly and their schedules are…read morevery accommodating. The only reason I give them 4 stars is because their products and sometimes services can be a bit pricey, but with salons I feel like you get what you pay for, so I keep going back PROS: -Currently remodeled, very nice -A lot of the stylists and spa therapists are highly skilled and experienced -One of the only places that I know of that offers eye brow tinting, which I do religiously! -Convenient location -Schedules are very accommodating and they are very willing to work with you if you have to cancel -Friendly staff -You get some (only a bit, but it still counts) money off of products for buying other products and services (I think it has to accumulate) CONS: -Products are expensive, but I'm not sure how much control they have over that -The stylists costs are more expensive the more experienced they are (but I think that's typical for salons?) -Can be kind of noisy in the actual salon -Some stylists have limited availability

I've been going here for 15 years now and wouldn't change. Probably not until my hairdresser hangs…read moreup her scissors. Susie S. is who I have been seeing this whole time and have no interest in changing. There is something about the relationship with your hairdresser. You stay with one for a long time and you can think of all the different milestones that have happened over the years. When I started going to her, her daughter was 8 years old. Her daughter is now 23 and my daughter is 8 years old. Blows my mind. Would I go back? Absolutely! Every 4 to 6 weeks I'm back. Wouldn't go anywhere else, ever.

Very clean and spacious. All the workers in there were so welcoming and friendly. Got my nails done…read moreand was happy with the way it was done.

I hadn't considered reviewing a hair salon until I saw Yelps promo…read more My daughter was working the front desk years ago. Meeting the people has been a great experience, beside the fact Maria runs a wonderful business, Teresa cuts my hair, also does a really good job, the atmosphere and personnel are fun and a pleasure to be with. Other family members, wife,grandchildren are always happy with their haircuts . Clean bright place

Haley is a hair genius! This whole salon is amazing. Staff is super friendly they treat you like…read moreroyalty every time you visit and you can tell everyone loves their job. Haley goes above and beyond for each and every client and listens and is amazingly talented. I have never had such an awesome head of hair. This has been my go-to salon for 2-1/2 years now! Thank you all!

I am new in the area and looking for a new full service salon. I called and had an appointment for…read moretoday for a consult to meet who they suggested. The waiting room doesn't have chairs only a circle couch that is very uncomfortable which wouldn't matter unless they make you wait. After 20 minutes of waiting I left........

Wonderful! I've been going to Melanie for about 10 years. Even before she owned the salon. She has…read morealways done my hair to perfection! She has been so helpful through multiple post partum hair loss and changes. I trust her completely with my hair. She and her team did my whole wedding party on our special day. Owning a salon can be very trying with all stylist changes. But she makes sure that all her stylist no matter what their skill level is prepared and trained to handle all clients! I've seen multiple stylists there when Melanie is gone and they all have been great. Highly recommend this salon and the Montgomery location.

Maria is the best! Thank you so much for my beautiful eyelashes. They look full, soft, and last so…read morewell. I always leave feeling more confident and happy. Maria is kind, professional, and truly cares about her clients. Her work is always flawless, and I receive so many compliments on my lashes. If you're looking for an amazing lash artist, I highly recommend her!

Normally I enjoy my experience when I go get my nails and hair done at Salon Concepts, but…read moreyesterday was the absolute WORST experience EVER!! While having my toes done a child with another stylist screamed endlessly. It's a child and can't be controlled. The mother did yell for him to shut up also during this time. In between getting my toes done and nails done my nail Person went to the bathroom and she asked them if everything is ok. Snarky comments of him being 1 were stated. So, she gets back to the room and starts doing my nails. As I sit in the middle of my nail appointment, this women followed by her stylist come barge into my nail persons room and started going off about how she would apologize for her son but we were rude. She kept on and on and on. I asked this woman to leave so I could enjoy my service and she refused. Since there is no one there actually managing that place there is no one to go to to have this out of control woman removed I had no choice but to call he police. While I adore my nail and hair person, if that had been my first time there I would not return. And honestly I question returning now Bc this woman's stylist and her went back to his spot and started talking about me like I had done something wrong and weren't nice. So the idea of going back in there isn't exactly desirable.

It is nice to come see my stylist in a clean, comfortable place with great parking. What a great…read moreidea, each stylist has their own personal space, to use the products that they choose. Highly recommend Maria Rumpke, she has excellent knowledge of hair and years of experience.

12/19- posting an update on new appt to rave about the service I received. It's not by chance that…read moreJan is awesome! When I was in Cinci again I made sure to schedule an appt with her. She made my schedule work for her (even when it didn't) and did a great job understanding the cut and color I was looking for and made it happen. Love talking with her too. --- I can't say enough positive things about Jan and her work. She is flexible and easy to work with. All the reviews about her work is true. I was traveling in town and took a chance and had my hair cut and colored and she nailed it. Wish she was near me.

I highly recommend Jan for many reasons. First she is friendly, experienced and runs on time. Her…read moresalon is small and easy to access from the streetcar in downtown Cincinnati. I came in with a photo of what I'd like my hair to look like and it turned out amazing. She cut my hair dry (as I requested) and I was able to watch. I was very happy with the results. Many times I have returned from a salon disappointed. But not this time!

Always have a great experience here! I get numerous complements on my hair color and style from…read moremy friends! I have referred many of my friends to the salon.

This was THE WORST experience I've ever had at any hair salon in 40 years of having my hair done!…read moreThe stylist was BEYOND rude. I apologized for being 10 minutes late for my appointment and her response was silence..other than answering my questions In curt yes or no answers she would not converse with me. I showed her a picture of what I wanted done ( a hairstyle I had had in the past) and to match my roots that were growing out. She took it upon herself to lighten my roots which only made it look like I needed my roots done. She refused to cut my hair the shorter length I requested. When she reluctantly waxed my eyebrows the right had no arch where the left was overly arched. I told her about my disappointed with all services and the way I had been treated and that my services needed to be corrected. This was her direct quote " how about I just doby charge you and you never come back" I agreed and asked to speak with her supervisor she told me the receptionist was her supervisor. When I asked to speak with the owner she said the owner would call me on. Monday. I spoke to the owner the following morning who stated both that the stylist never said the above quote and then threatened to call the police over the bill. After the owner continued screaming at me that my hair was fine. I reminded her she wasn't at the salon and didn't see the damage. I offered to send her pictures of what her stylist did and she refused. The call ended with her screaming louder at me repeating what her stylist said.." don t pay and don't come back.as she continued screaming insults I ended the call...enough said. Stay away from this poor quality salon and worse human beingsl

I'm so glad I found Love That Hair! I've lived in the west Chester area for so long and couldn't…read morefind someone who knew how to handle my hair. Everyone time I go it's a great experience and I leave feeling confident. Big thanks to Tosha for all she does. I've gotten twists, braids, and a press there so far and I've loved it every time. Highly recommend!

I was in town for the weekend and had some free time to fill so I decided to look for a natural…read morehair care salon to get a much needed wash, condition and cut. I reached out to Love That Hair and the owner answered right away. She said someone would contact me within an hour with instructions on an appointment. Latoria texted me and informed she could squeeze me in the following morning. After exchanging texts and pictures of my hair I was set to visit. With everything going on regarding COVID 19, the salon had steps in place to ensure clients are safe. They checked my temperature upon arrival and everyone kept masks on entire time while in salon. Latoria assessed my hair needs and did a great job of cutting my hair as requested. When washing and conditioning my hair she applied great pressure and massaged my scalp. I opted for simple braids as pictured, for my style. The atmosphere in this salon was very welcoming and both ladies have a positive and light demeanor. I observed another client coming in off the streets to enquire about services and she was given an appointment for later. I'll definitely return when in the area.