I would give 0 stars if possible.
Took my truck to them for diesel injector issues. After a ridiculous amount of time they finally got it "fixed." A week later the issue is back and even worse. They said they would correct the issue under warranty, well after another 6 weeks or longer, I finally get it back. But now it would not start properly after sitting for more than a week. So I took it to the dealership, it was 5qts low of oil (15qt total capacity) and the injectors needed to be replaced. The truck had not gone more than 50miles since coming back from E&J, it never burned oil before, not a drop. And it is almost impossible for it to burn that much oil for that little running. Furthermore, there was no evidence of any oil leak at all. The tech at Ford even said that the engine was in great shape minus the injector issues.
My wife went by to talk to them about the issues that the dealership was having to correct, they told her that they would try and make a warranty claim on the parts that they replaced. Well a few weeks go by and no response, so she calls again. They flat out lied to her, telling her they never said they were going to file a warranty claim and that it was all due to that type of engine burning oil. They further went on to tell her that they had to add oil to it when they had worked on it "so it must be a common problem"
interesting that it was never marked on the paperwork they gave us. And it has never been low at time of oil change.
I will never use this shop again, and I will do my best to inform anyone I can not to use it either. read more