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    Dixon's Alignment

    3.0 (2 reviews)
    Open • 8:00 am - 5:00 pm

    Services - Dixon's Alignment

    Auto brake repair

    Auto engine repair

    Dixon's Alignment Photos

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    Apex Complete Auto Repair - Outside shop

    Apex Complete Auto Repair

    (3 reviews)

    I feel like I had to pay for their mistake... Took my truck…read morefor a gear swap in the rear end. After I got my truck back, the rear end started making noises and the driver side wheel was getting super hot. Took it back to them and it turns out that they overnighted the wheel bearing when they were reassembling it. They had to replace the hub assembly because the extreme heat damaged it. A while after getting my truck back, something snapped in the rear of the truck and it wouldn't move. Took it back and they said the carrier in the rearend broke. They assured me that it had nothing to do with the previous work they performed or had anything to do with the previous mistake they made with the over tightened bearing. Then they called and said it turns what had happed was the driver side axle(where that over tightened bearing was) snapped. Again, they said it had nothing to do with the previous work or mistake. When I went to pick my truck up, I asked again if the extreme heat from the over tightened bearing had anything to do with it and he said no. Then I asked for the old axle so I could have it looked at. He found part of the axle, but couldn't find the part that broke off. He looked around for a few minutes with no luck, then said he'd just text me when he found it. I told him it had to be around here somewhere and said I didn't mind waiting. After a while, it turned up. It looked to me that it broke off about where that over tightened bearing was. It had grease on it, so he put it in a plastic bag and took it out to my truck. I cleaned it off when I got home and it looks like it got hot at the break point cause it's a little discolored. The break point is also in the area where the hub assembly was damaged from the over tightened bearing. Maybe a coincidence, but it sure don't feel like it.

    Quality service, fast turnaround time, and good Christian people! Daniel strives to make sure…read moreeveryone he talks to about their car issue knows exactly what is wrong and explains it in a way we non-mechanic people can understand.

    Jeff's Auto Service

    Jeff's Auto Service

    (1 review)

    Do NOT bring a vehicle to these guys. I brought in a 95 F150 in for a simple diagnosis as I could…read morenot figure out what was wrong with it. For the record, the truck still ran when I brought it in but it was having some issues with power while going uphill and was shaking a bit. I didn't hear anything about the truck for a week so I called to see what the holdup was. These people are impossible to reach over the phone no matter what time of day I called. I could usually get a hold of them about once a week where I would be told that they would have news on my truck within 3 days. This pattern continued on every week for a month. After the second week I was told that I would need MotorCraft spark-plugs in order to get a better diagnosis. I'm still unsure on whether or not I got scammed on this as i had just replaced my spark-plugs and wires the week before. In any case, I let him replace the plugs. He came to the conclusion that my truck needed a valve job which i'm not convinced is really the issue. I finally went to get my truck back and was charged just under a whopping 400 dollars for a basic diagnosis and some new spark plugs. This isn't even the worst part. I went to start my truck and it DIDN'T START. I paid these guys 400 dollars and my truck was in worse shape than before. I got my dad to help jump my truck just in case the battery was dead but this didn't fix the issue. We walked back to talk to Jeff and he gave me some crap about how I should try some better jumper cables. We went back to try my other set of cables. As we did this Jeff and his only other employee closed down the shop and drove away without offering even the slightest bit of assistance. My dad even walked over and put his arms up as they drove right past him. Note that the time was around 5:20 and the hours posted on the door say that the shop closes at 6. I climbed under my truck to try and see if my starter was giving me issues and saw that one of the spark plug wires was completely unplugged. I don't understand how a mechanic could fail at plugging in a spark-plug wire. After plugging it back in my truck was running just as well as it did before it had these MotorCraft spark plugs installed that I paid over 200 dollars for. It is an obvious show of character that this mechanic, who I just paid 400 dollars for essentially nothing, decided to drive away and leave me stranded in his parking lot when my truck was running worse than it was when I brought it to him. I will openly recommend that no one should do business with these people ever.

    Dixon's Alignment - autorepair - Updated September 2026

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