Leased a car from here recently. Very smooth transaction. Everyone was very welcoming, nice, and…read moreon their game. After having so many poor experiences with other dealers this was a breath of fresh air. Thanks to the whole team, Maria and Roman helped us in particular. Will return when this lease is up.

The sales person Maria Trantino is the most unprofessional and rude person I have ever came across…read more I was looking to purchase a new car. Like any other buyer I had questions and was looking for a good deal, which I shared from the start. Maria told me "Im wasting her time" after I said Im shopping around for the best deal. And then after finding out I went with another sales person because of a better deal, Maria told me that "going with another dealer is a slap on her face" and the cherry on top was these exact words from her "knowing this you did waste my time. Please don't ever reach out to me for a car ever again". Will NEVER deal with them again and will share this experience with everyone I know.

Primo is the best!! He fixed a dent and some scratches in 2 hours and gave me a great price…read more Everyone else wanted to charge me $400-$700. The service here is great. I'm going here for anything I need. Thanks Primo your the greatest.

My mechanic who is a family friend told me that my car's engine and transmission had been leaking…read moreoil and it was a matter of time before it was going to fail on me. It was due to old age (239000 miles). Too bad he doesnt do engine swaps. Fortunately, I have a coworker who has a husband that owns a shop and was told that he just recently swap a engine with a low mileage jdm motor. Chris called me that same night and we went over the details on the work that needed to be done on the car. He was very informative and he went step by step with me about the engine swapping process. He even told me that he would pick up the engine and transmission in NJ for a cheap fee. I decided that Chris was the right guy for the job and told him that I would give him the car in three weeks to work on. When I arrived at the shop, I told Chris that I had other issues with the car. He told me that he will look into it but his main focus was to replace the motor and transmission first. During the time he was working on my car, he kept in constant contact with me. He would let me know what he was doing and if there was something that needed to be replaced, he would call me first for permission before buying the replacement part. Chris also sent me picture and videos while my car was being worked on. One of other issues that I had address to Chris was that my heater was only give me luke warm air at best. I had thought that my heater core was clogged and that it needed to be replaced. Turns out, Chris found that it was just my heater control valve that was broken and prevented the coolant to go into my heater core. For people that dont know about heater cores, it would cost 800 to 1500 dollars for the heater core to be replaced. By finding out that it was just the heater control valve, Chris saved me a boat load of money. About a week and half later, Chris finally finished the job and he delivered my car in front of the house. He even gave my car a wash and even detailed my car. I test drove the car with Chris sitting on the passenger side and was surprised how much power I had on the new engine. Transmssion was shifting flawlessly. Chris also installed a dedicated transmission oil cooler and filter to prolong the life of the transmission. I had told Chris that day he delivered my car that I was going on a trip to upstate for the memorial day weekend. He told me that if I have any issues to call him immediately. I didn't have to call him because my car worked perfectly. In fact, Chris texted me asking how my car was doing and I forgot to text him back. (Sorry Chris). I highly recommend Chris to anyone. Not only that he does excellent work, he genuinely cares about his customers. Other than my family friend, Chris would be the only one I would trust my car with. Thank you Chris!!!

RUN, don't walk away from this establishment. I was charged $45 "diagnostic" fee to be told I had a…read moredead battery. Duh - Why do you think I needed a jump in the first place? Then, they wanted to charge me $220 for a battery on top of the $45. They held my car hostage until I forked over the $45. This place wreaks of something fishy.

My goto place for anything car related, friendly owner, quick with fixing and what I love, done…read moreright the first time. I've been going here for years never had a single issue.

First things first I must say that me and my Rover have an on again off again relationship but I'm…read morenot ready to give up on it just yet. My most recent issue involved a really loud squeaking noise that drove me absolutely nuts. Since I've been here in the city I've tried several different shops and decided to give Sports and Classics another shot mainly due to its proximity to my job. Harvey was nice to work with. After a huge miscommunication on what exactly I wanted to get fixed after the diagnostics he comped hundreds of dollars off my bill with no problem andddd on top of that several weeks later the truck is still running great. I know most mechanics get a bad rep especially when it comes to dealing with single females but I would definitely recommend Sports and Classics and Harvey to all!

Do not trust will damage your car and will not take responsibility for there mistakes. Worst repair…read moreshop! Cost me sooooo much money and time. RUN RUN RUN away from this horrible shop. Go to the dealer at least they fix your car. Yelp also took down my original review. This shop is so bad I had to make sure this is up. Complete RIP OFF.

I came here with a deal I got from groupon. I dropped off the car and was told to come back in an…read morehour, I came back to pick up the car and was told the wheel alignment was completed and fixed. On the way home I felt like the car was still drifting to the right I didn't pay it no mind since northern blvd is under construction. once I got on the highway I still felt the car drifting to the right. I had to deal with an hour going back home with traffic, drove back to the shop and told them it's not fixed. the tech went back out to test drive the car and came back and said sorry and started working on the car again... WASTED my WHOLE DAY HERE! I would not recommend this place!

My car was dented when I was park at my house, I spoke to the manager, very nice guy and help me go…read morethru the pricing and how long it would take to finish the job. They fix my dent and painted it nicely like nothing happen. Overall good experience and they did a good job!

Had my car fix at brass hat collision Really poor job nothing is line up like bumper,Fenders,hood…read more everything is a little off .Insurance pay over $5500 in Parts and Labor It's like they only spent $1000 in.the car Was at the shop for a month But I know they Could had fix the car in a week or less.Supposed to change radiator support lamp lights and a few Other parts.only change the bumper I complain only for the hood fenders n bumper not line up and they're giving me the runaround Ignoring me telling me we will call you when we not that busy.... I'm a customer too......Insurance company Make a mistake on Paying them at Front.Should Pay them half first then the other half later Once they fix the car correctly "Beware"!!!!

I use them regularly. Their service is fast, frank, and reasonably priced. Best of all, there is…read moreno playing games. They see what the problem is, give me an estimate, and within a day or two the car is fixed. I am very pleased.

Absolutely amazing experience... Sue took me for a test drive in a car I already wanted, Ralph went…read moreout of his way to get me the best price possible, while adding on a year of free maintenance and taking care of my first month. After having some issues with insurance companies, Sue helped me get the best rate possible. She spent over an hour calling companies and getting quotes. If you're interested in purchasing a Volkswagen of your own and live in the area, look no further. This is where you want to be!

I have leased with vw for over 20 yrs. I leased my first 25 Taos middle of last yr. It was really…read morenice loved the extras and color. Unfortunately, there was a major defect that was a health hazard so I started a buy back. The service dept Manager was really nice but was difficult for him to really go above and beyond. After months and months and phone calls and calls to the dealership and corporate. To be forgotten about. I got my measly buy back. I had all intentions to re-lease with vw in SI because I enjoy the cars and the dealership is on the island. I also thought " maybe the car i had was just a lemon". So when I started dealing with the Male sales manager for my re-lease of my buy back .I was surprised how he was so disgustingly aggressive, condescending, unprofessional and extremely disrespectful! He demanded I use all the money I receive for the new lease and he was counting every cent. Which I have the convo on recording. He was extremely difficult to deal with and I decided it just was not worth it. he didn't deserve my business. The day I was suppose to get my check and give back my loaner I ended up waking up to a flat tire. So I had to call road side. The gentleman came to switch the tire and he was puzzled how the tire deflated because there was nothing wrong with it. No screws, or holes or bend in the rim. I went to the dealership met with the service manager and he seemed angry and tense. He was upset I wasn't re-leasing with the dealership and also I got a flat. he told me I would have to pay For the tire then in the same sentence he told me I shouldn't worry about anything. I found this so grossly unprofessional and wanted out of this uncomfortable situation as quickly as possible. I left and went car shopping elsewhere. I'm so devastated how I was treated here. This is not a family run business. It's a corporation and emotions are not suppose to be involved in a professional business. I called today 5 months later bc I did end up with another vw and needed service. Thought maybe I would be able to stop by. Not only was I hung up twice. The manager in service picked up when my friend called and when we gave a different name. When I said it was me he told me I was at fault for a large gash in the loaner tire and I owe him 250 dollars. I have documentation stating otherwise that there was nothing wrong with the tire. he also told me he basically has a grudge and I wasn't welcome at his vw dealership in Staten Island ! If you are looking to buy a car I would really think twice on this dealership.