Chad was professional, courteous and gave a prompt estimate for our deck project. Communicated well.read more

Artisan Exteriors PNW built us a fence so good, even our neighbors are jealous (and slightly…read moreannoyed they didn't hire them first). The crew was fast, professional, and clearly knew what they were doing -- no YouTube tutorials required. The quality is top-notch, and it turned out even better than I imagined. I'd absolutely call them again for future projects, and if you're on the fence about who to hire... well, now you know.

Cascade was great to work with - they have you video your project, send it in and they get you an…read moreestimate. Pretty slick. They came out to talk thru the project and discussed options but no hard sell (which I appreciate). They assign a project manager (Blake in my case) to coordinate and keep things on schedule. However, the heroes of the project were Michael + Jonathan who built our fence. The took out the prior fence and checked in with our 96 yr old neighbor that we share the fence with to make sure he approved. He did! The walked me thru the finished fence and even added a "puppy protector" mini fence to keep our dog contained. They were super respectful, kind and FAST. It looks great and with the great warranty, we couldn't be happier.

Tobias and Blake did an awesome getting the job done. They…read morewere happy to help us repair our cedar deck. When we're ready to do a full replacement, we'll know who to call.

We got 3 bids on our fence and gate project and Fence Butler was by far the most responsive and…read moreprofessional. They took time to understand our project and sent detailed drawings with the quote. Zack the owner is super easy to communicate with and on-site we had Jonathan and Junior who were so nice and professional and did an amazing job, we are very pleased with the results! From beginning to end, they all treated our job like it was their own and I've already recommended them to a neighbor and will be asking them for additional estimates on some other work we're looking to do in the future. They even came in under estimated budget because they didn't use all the materials they originally expected to for our retaining wall. Very refreshing experience with these guys all-around!

I'm so pleased with my new fence from Fence Butler. Cameron was so professional, knowledgeable and…read moretook his time to work with me on the bid. His kindness was so appreciated. They came in less than a week to install the fence & did it within a day. The crew with Junior was fantastic and made sure it was done the way I wanted. Everyone I worked with was friendly, knowledgeable and communicative. My new gate is phenomenal! I finally have one that opens easily. I cannot say enough wonderful things about Fence Butler.

Mihai and Ben did a fantastic job building a new deck and covered patio in our backyard. Mihai…read morerecommended a different design than what we originally requested, and we are so happy he did! The PNW Custom Design team was incredibly professional and friendly throughout the process. I will be giving them a call back next year to rebuild our fence!

Resonable priced Polycarbonate solution ($18/ sq ft). We need a soft canvas solution now but will…read moreconsider them for another project. Done for now.

We were wanting a 6ft privacy fence on our side yard but we knew we would have some issues to work…read morearound since our yard is sloped and uneven in spots. I showed VA Fencing a picture of a fence design that we liked and they took our input and their experience to create a beautiful fence that flows with our landscape. The process from start to finish was stress free, very affordable pricing and they finished the fence in 2 days. I am very happy with our decision to give them the job. VA Fencing cares about their work quality, your project ideas and your overall happiness with the finished product. We will definitely use them in the future and recommend them to others.

We got three quotes and VA Fencing was the most reasonable. Vitaliy was professional, friendly, and…read morethe communication was great. They were prompt and easily finished within the time agreed upon. We're very happy with their workmanship. We love our new fence and would use him again for future projects. We highly recommend his work...5 Stars for sure.

I waited 2 weeks before leaving our review. Made sure we felt the same way after some late fall…read moreuse. These guys are great and did a better job than I expected If anything they over built. Our old 30 year old 400 SQ ft. deck was in need of replacement and we are in our 80's and have some special needs because of that. The Crew lead understood our problems make some changes on the fly to match our needs. We were living in the house at the same time. They were very respectful of us and the soundings .We would give them a 5 out of five. Highly recommend them. Thank you guys for your help on this and a great job.

BE WARNED, THE 4.5 STAR RATING IS DUE TO THE PREVIOUS OWNER. IT DOES NOT REFLECT THE CURRENT…read moreOWNER'S REPUTATION!!! BE WARNED! Short Review: I would NEVER recommend this company ever again due to their lack of commitment to stand behind the quality of their company name, as guaranteed on their website. This company is NOTHING like what the previous owner, Brent, built and stood behind. Long Review: I have to agree with Brian F. in regards to the new owner Damon. He is extremely non-responsive. My husband and I worked with Brent, the previous owner, and he was EXCEPTIONAL! Truly! But, we had to reach out this year, 3 yrs after our three level $115k project was completed regarding some settling of some of the posts that needed to be shored up and hoped to get it done quickly. We reached out to Damon in early May 2025 to see about having it looked at. On May 19, 2025, Damon came out to take a look at the decks and said he'd reach out to someone who would be the expert in what would need to be done. After several attempts to receive an update from Damon with no reply, we reached out to the previous owner, Brent, to ask if he could assist in us getting a response from Damon. Finally, on August 5, my husband was able to connect with Grant and shared his frustrations of not receiving any update from Damon. Grant stated he'd talk with Damon and someone would get back to us. Damon called back and stated that the fix for the problem was 'tricky' and he'd be working with another vendor to come and jack up the deck, pour some concrete and get it cared for. That vendor reached out to us on August 26, and came by to assess the decks a few days later. This individual provided what he felt needed to be done and stated that he would let Damon know the solution. It took another 6 weeks of my husband trying to get a response from Damon as to where we were in getting this resolved and at least what it was going to take. We didn't know if Lifestyles would pay for the fix or split it with us or if we would be expected to pay for it ourselves, but we just wanted to have a reply so we could move forward. Today, my husband left another message, stating how we just needed to have a response and that we were concerned about the deck continuing to worsen due to coming into the rainy season. FINALLY, Damon called us back today only to tell us that he was not going to do anything in regards to caring for the repair and that he was 'sorry' that he had not communicated that to us when we initally reached out 5 months prior. He stated that the guarantee of the workmanship was not his problem as the work was done prior to him owning the business. He did not seem to care that the name or the reputation of the company could suffer due to his lack of 'good faith' customer care. I did share that if we would have known that, we could have gotten quotes and had it repaired during the summer months. Now that is the rainy season, will anyone want to take that on? Damon did not seem to care that we were extremely frustrated with the lack of communication and the lack of telling us up front that the responsibility of the repair would be on us. This company is no longer one that I would EVER recommend. You can see by my glowing review in May 2022 when our project was completed and the care that the previous owner, Brent, provided is CLEARLY not the same with the new owner, Damon. We are horribly disappointed.

Great customer service! They were on time and very informative on the products and service they…read morecould provide.

cool cat fencing is lucky to have such a polite thorough sales rep working for them. Extremely…read moreknowledge and was able to answer all my tough questions.

The project was 1) replacing a 2nd story deck that had a hot tub on it and provided rain cover for…read morethe deck below, 2) a new lower deck, and 3) replacing a fence. Their work was professional and beautiful. This job was performed about 9 years ago, and the reason I am writing this review now is because it was quality work that is STILL strong beautiful to this day.

Derek and Keith did a wonderful job replacing our old fence. We would use their services again, and…read morewould recommend.

Anthony and crew did a fantastic job with this staircase. We have a large slope covered in boulders…read moreand we wanted an easier way to access our upper and lower property. Although the land is uneven and layout varied based on the existing boulders, they figured out a perfect way to run the stringers. Communication was straightforward and they fit us in the same week. Would highly recommend, and plan to use again for other projects. Thanks!

Anthony was a great hire. He did fine work at a great price on our deck project and we're happy…read morewith the results. He was prompt, professional and responsive to our feedback, and was able to come back out to make some needed adjustments about a week after the job was initially finished.

Back on 2019 I had an irrigation system built by a landscape company in Portland. I recently…read moreneeded some work on it and called them but they indicated they no longer do work in Vancouver, but when I asked if there was anyone they would recommend, they said Simple Lawns. I had a problem with two leaks in the irrigation system. You could see water getting into the valve boxes when you turned on two of my zones. My suspicion was that the water pipes coming out from the valve to the irrigation tubing had broken when I had a contractor install a pumped sewer system last fall. The trench for the sewer pipe went across the water outlet pipes from the valve boxes. I called Simple Lawns to see if they could come work in fixing the leaks. They were able to schedule a visit by their irrigation expert within a few days. I paid a deposit which was for the service call to diagnose the problem and assess how much it would cost to fix. The employee came and looked it over and was able to fix it right away. He had it fixed within an hour or two. I was surprised it was possible to fix it so quickly, and he indicated the cost would probably be just the service call fee or a little more. The one slightly odd thing was I didn't get a email from the company to indicate the job was completed and that there were no additional charges. But the repairs were successful and they didn't send any additional bill, so I figured that was the situation. I was dreading trying to get those leaks fixed and I was amazed how quickly they fixed them and that it cost way less than I expected it would.

They wanted to do way more that I asked for I asked for a simp, too small gardens to be weeded, I…read moreget back a reply that I needed more done than I said, well, you know what? I wanted what I wanted, and they insisted on doing something more than what I wanted. So that's why the one star review. The people were perfectly wonderful. This is probably a nice service and all that, but they 're insisting that I need something done more. When I ask for something specific, and they won't do what I asked. They insist on doing the higher price job. So, that's not good service. Not for someone on a fixed income.