I want to start by saying I was completely blown away by the service at this dealership. As a…read moremedical provider, customer service is my absolute number one priority, and after visiting five different dealerships before walking into Mercedes-Benz of Encino, the difference was night and day. I spent my entire Presidents' Day weekend, all three days, searching for a car since my lease was ending soon. I received quotes from multiple dealerships and was considering changing my S-Class, with several options in mind. I test-drove GTs, SLs, and GLEs, but came to Encino Mercedes to check out one of their models, and from start to finish, the experience was exceptional. We were greeted by Ashot, one of their sales associates, who was phenomenal, incredibly kind, warm, and welcoming. I was interested in test-driving the electric G-Wagon, and he was extremely accommodating and helpful while walking me through different options. When we weren't able to immediately find exactly what I was looking for, Tod, the General Manager, stepped in, and I truly can't say enough about him. We worked with Art, Ashot, Alex & Tod, all phenomenal with their customer service. Tod is the kind of leader who was clearly meant to guide a sales team. He is honest, kind, professional, and genuinely looks out for his customers. His goal is not just to make a sale, but to build long-term relationships, which is exactly what I value when making a major investment. Art was also fantastic, and honestly, every single person we worked with was outstanding. I ultimately ended up leasing my CLE 53 AMG, and Tod and his team went above and beyond to find the exact car I fell in love with. They arranged a transfer and had my car ready the same day. Amazing deal, amazing staff, and an amazing experience. This is the first time I have ever truly enjoyed the car leasing and purchasing process. Mercedes-Benz of Encino, and Tod in particular, have won my business for life. I will be recommending them to everyone I know. If you are reading this and considering buying or leasing a car, do yourself a favor and go to Encino Mercedes. It will save you a huge amount of time and stress. I only wish I had come here first, but I am happy it was my last dealership, because I will never go anywhere else again. Thank you to Tod and the entire Mercedes-Benz of Encino team for an unforgettable experience. You were truly phenomenal.

On July 3, 2026, I visited the dealership for a second time to finalize my vehicle selection. My…read moreonly remaining decision was the exterior color. During my first visit, I had explained clearly to the salesperson ("AP") what I was trying to accomplish, but I ultimately left because I felt my time was being wasted. After that visit, AP followed up repeatedly and provided me with what he described as a lease quote for a 2026 Mercedes-Benz GLC 43 Coupe that sounded exceptionally attractive. I asked for the quote in writing, including the VIN, so the offer would be tangible and verifiable. He refused, saying, "You'll just shop this around. I never lie--just trust me." Based on those assurances, I agreed to return to the dealership that Sunday. He also called me numerous times during the week to confirm my appointment. After we selected the vehicle, we sat down to review the numbers. When AP returned, he appeared uncomfortable and presented a payment of approximately $1,400 per month, instead of the $780 plus tax he had repeatedly quoted and strongly urged me to trust. His explanation was that a manager, Alex, had mistakenly provided a quote for a GLC 300 Coupe rather than the AMG GLC 43 Coupe. From my perspective, this felt like a classic bait-and-switch. My wife was understandably upset and expressed her frustration in the showroom. Despite the situation, no manager came over to apologize, address our concerns, or attempt to resolve the issue. The lack of professionalism and accountability was extremely disappointing. Another concern was the limited product knowledge demonstrated during our visit. Several staff members seemed unfamiliar with the vehicles, available options, and key features. In a highly competitive luxury market, ethics, transparency, and strong product knowledge are what distinguish exceptional dealerships. An informed buyer should be the easiest customer to work with--not someone who feels misled. I am sharing this experience because it was genuinely concerning. What disappointed me most is that, after two visits and this significant discrepancy in pricing, no one from the dealership ever contacted me to apologize or try to make the situation right. Please do better.

Adam was honest and very efficient. I sold my Mercedes here. I got a fair price and was treated…read morewell. After getting the runaround from Carmax and many others this is the place to sell your car.

Wooow a bullshit not recommended…read more If you value yourself Don't trust them. They are like scam please please don't waste your time and money. They appraised my car $35,250 but on purchase day they said our system has a problem and can buy your car for $31000 . That guy was Cristian and his manager was Hovid or something like that. Don't trust them at all. Not recommended

Sheila Soriano has been my trusted car broker for many years, and I can't recommend her highly…read moreenough! My car-buying situations always seem to come with curveballs, but Sheila never flinches. She remains calm, finds solutions, and always goes above and beyond to help me. I've referred several people to her over the years, and they have been equally pleased with her exceptional service. Sheila is knowledgeable, dependable, patient, and truly committed to making the entire process as easy and stress-free as possible. If you need someone you can trust to help you find your next vehicle, Sheila is the person to call!

Leased another vehicle with DriveWise Auto, and it was such a relief! A few emails, some paperwork…read moresigned online, and I drove away with a new car -- no wasted hours sitting around a dealership. Huge time savings and truly excellent service. Special shoutout to Abbe, who was the greatest to work with -- quick to respond to every question and made the whole process feel effortless. This is my second lease with them, and it's clear why I keep coming back. Highly recommend if you want a hassle-free car leasing experience!

I've always had a good experience here, and have mainly come for oil changes and smaller…read moremaintenance items on a few different cars. A more complicated problem with my car + an especially great experience at this shop left me wanting to leave a review! I started having some very common water pump and vacuum system problems with my beloved 718 Cayman S a few weeks ago - these are well documented issues with the car, but can be very difficult to diagnose and truly fix. When I first started having problems, I decided to go to another shop in the area to get a diagnosis to figure out what was going on. That shop gave me a lot of stress and very little confidence that we would get the issues sorted any time soon, so I decided to come here and met with Amir. Again, the vacuum issues on a 718 especially can be a bit complicated to diagnose. From the moment I started working through these issues with Amir, he was very good on communication, transparency, and did not in any way run up a bill of other random things just to try to get more money. He sent me photos every step of the way of what was being done to my car, communicated on parts coming in, etc - I felt very comfortable having my car there. When Porsche took longer than they had promised us to get a part in, Amir made the wait much easier by helping me out with a rental. The car was driving beautifully after I picked it up, but I ended up with a fault code again and I had to come back in - I don't fault Amir/the shop for this at all, 718 vacuum issues can be very complicated and oftentimes there is no "issue" left other than a ghost code. The experience of coming back here to diagnose why this code came back actually solidified my confidence in this shop - they were once again extremely transparent and very considerate in making my second visit quick and painless. My car is in phenomenal shape, and I saved a good amount of money (and headache) compared to what I was quoted at another spot down the street. Thank you Amir!

Called around 11am on a Saturday for an oil change on my 1993 Mercedes 300E and they were…read moresurprisingly able to accommodate and quickly. Amir was very knowledgeable on these classic Mercedes and fixed the fuse Issue I was having on my dashboard for free. I'll definitely be back!

Joe Finci and EZ Auto Solutions are amazing. My wife and I have purchased all of our cars through…read morethem for over 30 years. The process is incredibly easy as we do not need to negotiate at a dealership or deal with the finance department. We get exactly what we want at a very good price. They provide outstanding service, and are so easy to work with. We just purchased a Lexus 450 plug in hybrid and after selecting the color and options, it was delivered in 2 days. We are very happy with EZ Auto Solutions and will always purchase cars through them.

I know and trust JOE FINCI for almost 30 years and never test drive my cars in the past and in the…read morefuture, that is how much I & my family trust Him. We just tell him what we want and He gets for us and deliver it to the door. Joe & EZ Auto Solutions are part of my family and I do recommend everyone to trust and go to them for your Car Buying or Leasing processes. Thank you for my 2025 Subaru Forester Touring Hybird, I love it. All the best.

This is my second time going to Abe and his team at Trade-In Solutions. First time was selling my…read morefirst ever car after college and now many years later - returning to sell my porsche Initially I had planned to sell through Carmax, Carvana and Bidbus. All of those options fell very short of my expectations numbers wise, especially Bidbus! The dealership I got paired with tried to scam me with extremely max practices so I left promptly. Which lead me back to Abe and his team, I made an appointment online and was seen a couple days after, Abe greeted me after the appraisal and gave me a very fair number. He was also very transparent on the value of the car and what their price would be when they decide to sell it. Very rarely are car dealers so accommodating and kind when it comes to this business so I am very weary.

Sold a '96 Bentley Azure and had an amazing overall experience. Received a great price for the car…read moreand the process was extremely easy.

Great staff, excellent service. Knowledgeable in all retrospect in exotic cars. First class team!…read more Seumas.

Lousy service on every level. Now going through endless hoops to get money returned. Been waiting…read morefor refund of money I already paid and go through daily calls with owner Ray,only to get one excuse and delay after another. No Porsche 356 for me,and I'm out 65k plus and a lot of wasted time and energy. Buyer beware.

Signature auto is the place to go, if you are looking for great car deal Lease or purchase with…read moreexcellent customer service. Serg, is truly exceptional, honest, fast and to the point. I highly recommend Signature Auto for your automotive needs.

If you're looking for a pleasant experience and no negotiating needed you should definitely check…read moreout Signature Auto. We setup an appointment to meet with Serj and he was so great. He assisted us in buying two cars, checked various car models in our price range, different colors, packages and miles we requested. Had no problem going back and forth to get us what we wanted. He even got to lower our monthly payments and get us cars with lots of perks. Now that's the type of car buying experience you look forward to!! Honestly, I don't remember car buying being this simple and hassle free. We got such a great deal. If you're in the market for a new car check them out, you won't be disappointment.

I can't say enough good things about my experience with Authority Auto, especially Matt. From start…read moreto finish, he was incredibly helpful, honest, and accommodating. He took the time to answer every question, never made me feel pressured, and worked with me throughout the entire process to make sure we found the right vehicle. I ended up purchasing a beautiful Range Rover, and Matt went above and beyond to make the experience smooth and enjoyable. It's hard to find dealerships that genuinely care about their customers, but that's exactly how I felt here. If you're looking for a dealership that treats you with respect and stands behind what they sell, look no further. Matt and the team at Authority Auto will get the job done. They've absolutely earned a customer for life, and I wouldn't hesitate to recommend them to my friends and family.

Matt R is an outstanding guy who knows his stuff. He runs his operation incredibly smoothly, and…read moreyou can tell he's really been in the car business for over 40+ years. Matt helped me navigate purchasing the car 90% virtually. He even did me the service of giving me a ride after I flew into LAX to check out the car. I can't say enough about how much easier and more enjoyable purchasing a car through Authority Auto was compared to dealerships or other private sellers. He gave me a great price that was too good to pass up. Great stories and a great company. Can't wait for my next car purchase. It will definitely be through Authority Auto.

Outstanding customer service from start to finish! Mr. Hassan and Mr. Khazzaka were both amazing as…read morewell as the Finance gentleman --friendly, honest, kind, knowledgeable, and easy to talk to. It was actually Mr. Hassan's first day, but you would never have guessed it. He handled everything with professionalism and confidence, as if he'd been doing it for years. The dealership had such a welcoming atmosphere, with beautiful Fourth of July and World Cup decorations that made the experience even more enjoyable. I truly felt valued as a customer. This is definitely going to be my go-to dealership from now on. I highly recommend this dealer to anyone looking for excellent service and a great overall experience!

Felt like this guy was being a little aggressive with selling me something. I wish car salesman are…read morenicer and not so pushy and lie a lot. This guy was a HARD PASS FOR ME. And BTW, I actually found a better cheaper option. Like way cheaper.